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4 years ago

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9 months ago

Worst dentist! Damaged my mouth, no permanent solution. Their office tells you that they accept your insurance, shady billing!

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Keerthi S.

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4 years ago

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Keerthi S.

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2 years ago

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Keerthi S.

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3 years ago

The best Dentist office I have ever been to! If you need a dentist try Smile Guru. Great staff too.

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Keerthi S.

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6 years ago

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Keerthi S.

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10 years ago

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7 years ago

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6 years ago

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4 years ago

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Keerthi S.

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4 years ago

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Keerthi S.

Thank You, Sergio, for the Glowing 5-Star Rating & Fantastic Review.

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9 years ago

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4 years ago

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6 years ago

Thé service and staff were excellent. I recomend thé Smile Guru to anyone who is seeking a wonderfull dental expérience.

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9 years ago

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11 years ago

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9 years ago

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11 years ago

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11 years ago

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8 years ago

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Review Highlights - Smile Guru

“Donald and I have been using the services of Dr Wourms and his staff since he was located in Palm Springs in the 1990's.”

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Desert Dental Alternatives

Desert Dental Alternatives

3.8(72 reviews)
2.5 mi

Dr Brandon Cho is simply the Best…read more The absolutely Best Dentist I have ever seen He has a special gift at his job

I recently visited Desert Dental Alternatives because I was looking to establish a relationship…read morewith a dentist closer to my home. After reading excellent reviews of Dr. Bruno Lemay, I specifically requested an appointment with him and explained to the receptionist that I wanted to see him personally. My appointment started on a positive note. I was seen promptly, with virtually no waiting. Unfortunately, that was the highlight of my visit. The dental hygienist was efficient but extremely impersonal. She proceeded with X-rays and cleaning without explaining what she was about to do, leaving me to ask questions throughout the process. There was virtually no conversation or effort to make me feel comfortable. More concerning, portions of the cleaning were painful, and although I visibly winced, she continued without acknowledging my discomfort or asking whether I was okay. In my experience, dental hygienists routinely check on their patients' comfort during a cleaning. That simple courtesy was entirely absent here. I felt more like a set of teeth being processed than a person receiving care. When it came time for the examination, I was surprised to discover that I would not be seeing Dr. Lemay after all. I was told he was busy performing an implant procedure, and Dr. Chow examined me instead. While I have no reason to question Dr. Chow's professional abilities, he was equally impersonal. He examined my teeth and gave instructions to the hygienist regarding two extractions without first discussing his findings or recommendations with me. I had to initiate a conversation about my concerns regarding the extractions and the possibility of implants. I was told the office would check my insurance coverage and contact me the following week. More than a week has passed, and I have received no follow-up. Perhaps most disappointing was that nobody asked whether I was experiencing any dental problems, whether anything was bothering me, or when I had last had my teeth cleaned. These seem like fairly basic questions when evaluating a new patient. I understand that dental offices are busy, and I don't expect anyone to spend an hour making small talk. But I do expect clear communication, some consideration for patient comfort, and an opportunity to discuss treatment recommendations before decisions are made. I chose this practice specifically because of Dr. Lemay's excellent reviews, but I never had the opportunity to meet him. Had I known he would be unavailable, I would gladly have scheduled another day. Ultimately, I left feeling that the office was more focused on completing procedures than establishing a relationship with a new patient. That's unfortunate, because I was genuinely hoping to find a dental practice I could stay with for years. I won't be returning.

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Desert Dental Alternatives
Desert Dental Alternatives - DDA

DDA

Desert Dental Alternatives - Desert Dental Alternatives | Cathedral City, CA

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Desert Dental Alternatives | Cathedral City, CA

Desert Dental Specialty Group - Dr. Josh Cartter, Prosthodontist

Desert Dental Specialty Group

4.1(45 reviews)
9.0 mi

I Highly recommend Desert Dental.' Five stars,…read morePLUS!!!! If you want to change your smile, this is where you want to go! Dr. Carrter is AMAZING!!! For years I NEVER showed my teeth because I was so embarrassed by the way they looked. I went to a few dentists here in the desert, and thankfully, the dentist I went to said I had a complex case and recommended Dr. Carrter. I'm SO GRATEFUL that I went to Desert Dental Specialty! Dr. Carrter is KIND, smart, and so talented! The BEST dentist I ever went to! Dr. Kim, who is also in the group, was pretty amazing too. If you need an extraction/implant....Dr. Kim is the one! The staff is GREAT too!!! Dana, the manager, is so kind, I never had any problems with all of my appointments. Everything went smoothly! Liz, Dr. Carrter's assistant, always made me feel comfortable! She's the BEST! Trust me....you will NOT be disappointed! https://www.desertdentalspecialtygroup.com/team/dr-joshua-cartter/ Katie : ) .

Dear Dr. Cartter, I am writing to express my deep…read morefrustration and disappointment with the dental implant work performed at your clinic, which in my opinion has been both unreasonably expensive and grossly unreliable. In total, I paid approximately $50,000 for a full-lower dental implants under the assumption that I was receiving high-quality, long-lasting treatment backed by professional integrity and care. However, less that three years after the procedure, the implants have failed not once, but twice. This is completely unacceptable for a procedure of this magnitude and cost. Each time the implants have broken, I have been left not only dealing with the physical pain and inconvenience, but also with an emotional and financial burden that should never have been necessary - especially after paying a premium price for what was supposed to be permanent, top-tier dental work. To make matters worse, when I sought accountablity and assistance from your office regarding these failures, you and your staff have refused to stand by your work. I find this deeply unethical and disappointing. Patients who invest their trust - and signifacant financial resources - in your care deserve better. Frankly, I feel taken advantage of and cheated. I am requesting a full explanation of what went wrong with the procedures and materials used. I sincerely hope you will take this opportunity to do the right thing and restore some faith in your practice. Scott A. Sherman

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Desert Dental Specialty Group - Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group

Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group

Desert Dental Specialty Group - Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group

Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group

Desert Dental Specialty Group - Welcome to Desert Dental Specialty Group!

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Welcome to Desert Dental Specialty Group!

Smile Guru - generaldentistry - Updated October 2026

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