Came here for the first time and had an overall pleasant experience. When I made the appointment, I…read morementioned that I would be a new patient, which was about a week before my scheduled visit. I was also asked to confirm with my previous dentist when I had my last set of full X-rays so they could run the information through insurance prior to my appointment and confirm what would be covered. I emailed the information to the address they provided the same day it was requested, but I never heard anything back afterward. When I arrived, I was asked if I had completed my forms online. I explained that I had not received anything or heard from the office since making the appointment over the phone. It wasn't a big deal, as they provided the forms for me to complete, but it did take about 5-10 minutes and I would have been happy to complete them beforehand if I had received them. Once I finished the paperwork, it was only a few minutes before I was called back. I went in the morning, and everything seemed to be running on time. Anthony was the RDH who did my X-rays and cleaning, and he was wonderful! He was so kind and patient and did a great job of explaining what he was doing throughout the visit. He was also very gentle during the cleaning. That's usually the worst part of dental visits for me, but he was so gentle that it was honestly not an unpleasant experience at all, which has not always been the case at other dental offices. I also met the dentist, Dr. D., who was very nice. He took his time looking through my images and didn't make me feel rushed. They also have technology that scans a digital mold of your teeth, which I thought was pretty cool. The office is surprisingly large. You wouldn't expect it to be from the outside since it's located in a plaza, but they have eight rooms plus additional rooms for their staff spaces. Everything was clean, and the staff seemed to communicate well with one another. It sounded like they may use a walkie-talkie type of system, as they communicated when the dentist was ready to come to my room and when I was ready to check out at the front. Overall, I had a really nice experience and am happy to have found this office. My husband actually found them first, and I'm glad I decided to give them a try. I plan to continue coming here!

Dr. Matamoros is a highly commendable dentist. While not a patient at the time, she saw me as I had…read morean acute toothache. She diagnosed the root cause of the pain, suggested two courses of treatment. I appreciate her straightforward explanation of the pros and cons of each approach. She recommended the less expensive path, a root canal and crown. She was able to perform the procedure the same day, ending the pain. Surprisingly, the permanent crown was available in the shortest time I have ever experienced compared to other dental practices and my installation appointment was moved forward. The permanent crown fits perfectly and the process was as pain free as possible. The support staff are also very professional and pleasant. I cannot say enough positive things about Dr. Matamoros and her team. I will definitely utilize Dr. Matamoros and her team in the future.

This is a wonderful Dental office. Dr. Suarez is excellent and so sweet! She has wonderful…read moreAssistants Julie and Maybel along with their team. I also have to give credit to Roxanne on the phones and at checkout. She's always a pleasure to deal with. Thank you.

Extremely disappointing experience from start to finish. I visited Plantation Dental Service on…read moreJuly 29th as a new patient. I was evaluated by Dr. Suarez, who was kind and professional during my exam. Extensive imaging was performed, including x-rays, a CT scan, and a scan of my teeth. After reviewing the images, Dr. Suarez said there was bone loss and recommended a deep cleaning under the gums with local anesthetic and localized antibiotics. She also recommended removing my wisdom teeth. I explained that I am under ongoing care of a periodontist every three months and that these recommendations had never been made during my ongoing periodontal maintenance. Still, I agreed to schedule the deep cleaning, and also requested cosmetic bonding on two front teeth, which I was told could be done the same day. After spending nearly three hours there, I was told there was no time for any cleaning that day, despite specifically scheduling the appointment for a cleaning. Only imaging was performed. I was asked to leave a review before receiving any treatment, which I found premature. When I returned for the deep cleaning and bonding, I woke with a severe migraine. I asked if I could simply modify the plan for that day and proceed with a routine cleaning instead. I told the staff I'd return another day for the deep cleaning. I spent about ten minutes explaining this to Maria at the front desk. She advised there could be a cancellation fee because I had confirmed. I informed her this was my first visit and I just didn't want to undergo anesthetic injections and invasive cleanings due to my migraine. Anne Marie overheard the exchange and suggested, why don't we have the doctor speak with her? I was never afforded the opportunity to speak directly with the dentist. Instead, I was taken to the back and explained the situation again to the hygienist, including a direct request to speak with Dr. Suarez. The hygienist went to speak with the doctor and returned with message that the treatment plan would not be changed and they refused to perform a standard cleaning, only deep cleaning would be performed. I was never seen by the dentist at that visit, and honestly not sure if she was even in the office that day. I was also told bonding required local anesthetic, which was different from my prior experiences. Once I asked to adjust the treatment for that day, the overall tone of the office felt noticeably less accommodating. I was dismissed by the hygienist, who walked me back over to Maria, telling me the doctor wouldn't recommend a cleaning today with a migraine, and "cancellation fees" would be waived. I spent another 10 minutes trying to reschedule with Maria, told her the days I would be available, and still nothing could be booked for over a month away. She then went over to Bernice, had a conversation regarding the situation, and I was then passed on to deal with Bernice. Bernice found an appointment for one of the days I listed to Maria. When I asked why that hadn't been offered earlier, Bernice rudely replied, "she's new, you need to forgive her." I found that unprofessional. After leaving, I contacted my periodontists office, explained the situation, and immediately drove to my periodontists office. My periodontist's office requested my records. I overheard the conversation between my periodontists staff and Bernice. Bernice was curt with the staff as they were attempting to obtain my records. Bernice then called my personal cell phone to say, "We just received a call, you're at another dental office, would you like to brief me on what's going on?" I considered that call completely inappropriate. I had no balance and these are my medical records. My periodontist saw me that same afternoon. After evaluation, he did not find the invasive deep cleaning or localized antibiotics necessary, nor the extraction of my wisdom teeth. I understand that clinical opinions can differ, however, what I cannot overlook is how I was treated: no access to the dentist despite repeated requests, dismissive comments, and an inappropriate phone call. Throughout my interactions with Bernice, I found her manner curt and unprofessional. I left feeling unheard and disrespected. This office's only concern is to collect and bill for as much as possible. Based on my experience, I cannot recommend this practice.

Pleasant staff. Competent hygienist. Decent prices. Will be back. Gave good advice to stay healthy.read more

I have been a patient here for a number of years my husband as well. The office is immaculate, the…read morestaff is excellent and friendly and the quality of dentistry is exactly what it should be- excellent. We highly recommend this office- you will not be disappointed.

I wrote a review about 4 years ago raving about Drs Rick and Kathy. I have never had anything…read morenegative to say and even try to convince all my friends and family that they should leave whatever existing dentist they have and come see how wonderful it can be. The reason I am reviewing again... We had an emergency last night, and Dr Rick was a superhero! My 13 year old daughter who got her braces off only about 6 months ago had the most beautiful teeth and smile. She fell and caught herself on her face...on Friday at 4:30pm. After two hours in the emergency room and and X-ray telling us her nose was broken Dr Rick and his assistant met us at his office at 8:00pm on Friday, where he was kind, gentle, understanding...all the words you need when your daughter is scared and her front tooth has been displaced and we didn't know if the tooth was broken or what would need to be done. At 9:30pm on Friday night we walked out of the office with a straight smile, some makeshift braces to hold everything in place while she heals and instructions to eat only soft foods for a couple of weeks. I can't say enough wonderful things about the people here. My daughter was so scared when we walked in and smiling when we walked out. Thank you times a million!

As most people do, I dread going to the dentist. My husband recommended I go see Dr. Kathy…read moreFerguson. She is so patient, kind, and humorous. She was aware of my TMJ and gave me frequent breaks. Not only is she fantastic, but her staff is also equally impressive. Veronica- is so kind and compassionate. She goes above and beyond for the patients. Tray- my dental hygienist today was so sweet, explained everything to me, and made sure I was comfortable. My usual dental hygienist wasn't there today but she is sooo great. She is so thorough, detail-oriented, kind, and such a joy to be around. I appreciate how the office continues to maintain Covid precautions and prioritizes the safety of its patients and staff. Highly recommend.

ABSOLUTE NIGHTMARE. PLEASE READ BEFORE SEEING THIS DR…read more I have never had such a bad experience with a Dr. before until now, due to Dr. Rhona Guilarte's negligence and poor medical and business practice. I came to Guilco Family Dental for services to finish the next steps in my implant process, which was to get an abutment and crown. I had used her for some standard fillings and had a good experience, so I trusted that she knew what she was doing and she assured me she could finish the next steps for my implant. In July, Dr. Guilarte surgically opened my gums to expose my implant, without consulting my oral surgeon who placed my implant to find out any information and thus began a series of mistakes and negligence. She proceeded to attempt to take impressions of my implant and tried to place incorrect types of abutments in my mouth as I'm bleeding everywhere, in attempts I assume to figure out what kind of implant I have, which again, if she had contacted my oral surgeon and opened the letter that was sent regarding this, this would have been avoided. She then failed to put a healing abutment after cutting my gums open, which I asked why it wasn't placed and all she could say was that it would be figured out later.. After the appointment, I knew something was very wrong. I called my oral surgeon's office, who specializes in implants, and I was urged to get a healing abutment placed on and to call back Dr. Guilate that I needed this crucial piece as my gums would close over the implant, rendering the painful surgery pointless and I'd have to have surgery again. I call Dr. Guilarte's office and let them know that my oral surgeon stated I needed the healing abutment and can I please come back in; I was told that it would be figured out later, once again. I call my oral surgeon's office back and they luckily were able to squeeze me in as an emergency appointment to get the abutment on. After all of this, the information she sent to the lab of the "impressions" she took were incorrect, and the lab could not make me any custom parts for my implant with them or tell them what kind of implant it was. She then was faced with having to contact my oral surgeon's office, which should have been done in the beginning, in order to find out what kind of implant was placed. I attempted several times to call and speak with Dr. Guilarte regarding this and that I wanted to discontinue moving forward because I was very uncomfortable with her performing any other work-- as no other parts were ordered, no other procedures done, nor were correct impressions taken to have anything custom made, and I figured that she would be understanding and offer to work something out with my refund. Her front desk assistant finally called me back after several attempts because Dr. Guilarte herself did not have the professional courtesy to speak with me directly. When I inquired about refunding my nearly $1,000 dollars in copays for the next procedures that weren't even started yet, the front office woman told me that Dr. Guilarte would not be refunding my money because "she spent time with you". My copay was nearly $1,000 dollars for parts I DO NOT HAVE IN MY MOUTH. I contacted my insurance company regarding this and she was refusing to pick up the phone when they were calling too in regards to this. I am currently in dispute with my CC company because she is charging me for things that don't exist and were never completed! I am so ashamed that Dr. Guilarte has done this to me. She refused to speak with me, refund me any of my money for services that were not even completed, and nearly could have messed up my implant which would have resulted in thousands more. I do not advise anyone seeing this physician for how she handles her business and treats her patients when issues arise. I am now filing a complaint against Guilco Family Dental with the Florida Board of Dentistry.

Reliable, very personable, great staff and the doctor makes you feel comfortable. I had a cleaning…read moreand one wisdom tooth (extracted already) removed and it was all done with in an hour and a half. Location is key for me because it was across the street from my office. But it wouldn't matter if I worked in Miami...I would still come to Dr. Guilarte for any treatment on my mouth. Highly recommend!

If there were 'a less than' rate I would offer it. Dr Russo is extremely aggressive when…read morefrustrated. I would never recommend him to any human being ever. He cut the inside of my cheek that required stitches with no apology or acknowledgement. He has no patient etiquette at all and is in the perfect State to retire. Do yourself a huge favor and go anywhere else. You'll be sorry if you don't.

Dr. Russo extracted two of my teeth, 2 days ago and I was extremely happy with the kindness of the…read moreladies at the front desk and Dr. Russo was very professional, making sure I was in no pain during the extraction. I was given 2 prescriptions as well as the necessary information and some gauze for the bleeding. I would recommend Dr. Russo to all my friends without hesitation.

I've been a loyal patient of Dr. Gisele Oliveira for over 10 years, but after a deeply…read moredisappointing experience, I will no longer be returning to her office. Last month (August 13th), I chipped a small part of my lower tooth (tooth 26). Unfortunately, Dr. Gisele was out of the office, and there were no other dentists available until the weekend. Since I couldn't wait, I informed the receptionist that I would seek help elsewhere and went to Dr. Daniela Modesto, who did a flawless restoration. However, during my regular cleaning appointment today, September 27, the hygienist Eunice, who was always polite and professional, accidentally broke the restoration. While I understand it wasn't intentional, Dr. Gisele refused to fix the issue without charging me for the repair, which I found to be completely unacceptable, especially since the damage was caused by her staff. After more than 10 years of being a loyal patient, I expected better. Her refusal to take responsibility for her team's mistake is both unprofessional and, frankly, shows a lack of integrity. As a result, both my husband and I will no longer be returning to her practice, and I strongly advise anyone seeking a responsible, ethical dentist to look elsewhere. Extremely disappointing.

I have been coming here since 2013. They get better and better as the years go by! Since the very…read morebeginning, I noticed how busy they were, but fortunately they have always had the best dentist Dr. Gisele Oliveira to tend to her patients with extra care and attention to detail. They also have a pediatric dentist and other specialists there. I had 2 root canals from years ago that started to bother me so I had Dr. Oliveira check and I ended up having to get 2 implants! I got them both done here, and had the best experience ever! I never felt one bit of pain, and both implants healed perfectly. I also had to get some more work done and did everything here. Dr. Oliveira also does Botox and Juvederm and she does an amazing job! Their prices are very competitive. I also come here every 6 months for a routine cleaning and I always go with Eunice. I have also been going to Eunice for my cleanings since they were at the old location, and in my opinion, she is the best hygienist here! She has gentle, light hands! I highly recommend Pompano Family Dental!

I find Dr. Ruthman to be a very upfront yet approachable Doctor…read more Her office runs very smoothly and quickly. I cannot say how happy I am to have found her and her office to service my medical needs. I make the drive from Miami to Weston for her consult and service. My referrals and prescriptions are completed very quickly.