I put a bad review in the other day and I received a phone call from them to make it right. I went back today and a guy I don't know his name but he listen to me and looked at the pictures I show the other day and he said I can fix this and he did just that he put multiple layers like I asked and he blow dry my hair and made it right. I don't give bad reviews anytime but I had hair down to my waist and it took me months to decide a hair cut and now it's the way I wanted. So thank you for making it right. read more

I went in recently for a haircut, which is nothing new since this is my go to hair salon! I go regularly for cuts and I generally get highlights as well and am always pleased. When I went this last time, I also brought my mom along to treat her to a cut and highlight. As always the girls were all very nice, my mom loved her hair as did I. I just want to say great work to all of the girls! I am actually going to call now to book an appointment to get my hair colored. :) read more

I have just returned from Smart style hair salon in the Walmart store on Market street in Warren Pa. There was a stylist, I use the term loosely; cutting a young boys hair. I approached her to ask if I could get just a hair trim. She immediately informed me that they were booked solid, it had been a busy day; no time,, they need to keep open for walk-ins. That is what I was,,, a walk-in!! Also said they only take same day appts. which I knew as I have been a customer there since I moved here from New Jersey. The comment was, I'm sorry. There was not another soul in the salon. I continued to shop for at least 20 minutes with my husband. As we checked out and walked past the salon, a gentleman walked in, as I was curious, he requested a hair cut. The lady sitting in the chair at the desk said I can take you now and directed him to walk in the back & she would be right with him. I, of course, saw fire. I explained to her exactly what I have explained in this post. Her response was, I don't know what I can do but I can take you later. I asked her if they were booked for the night, her response was well not really but, I told her obviously not if you just took that young man for a hair cut. I suggest you have better control over what is going on at this salon. One is sitting, one is cutting hair, the salon is empty, but you are booked until closing. No sense. Bottom line, I will no longer give your salon my business. I will also not suggest this place to anyone in the future. I have no rating for this place except DO NOT GO THERE "O" read more

Surprisingly decent for the Walmart hair place. The wait was a little long, but I suppose you'll have that with only one stylist on a Saturday night. I decided to give it a try when I got a coupon on the back of my Walmart receipt. This place won't be my "go to" barber, but I wouldn't say I'd be settling the next time I end up here. I will likely wait for another coupon however. Normal price is $15.99 and my go to is $8, so that's kind of a no brainer, but at $9.99 with the coupon this spot is well worth it. You can't beat the hours either. Well not for $8 you can't. read more

Today was a most horrible experience for me. I went to SmartStyle salon in Warren PA Walmart for a simple eyebrow wax. All seemed fine while she was doing the wax. I get waxing because it last so much longer than plucking and I have some serious eyebrow hair that grows below my actual brow. Then she started the clean up plucking...she plucked and plucked and plucked some more...this was not clean up...this was eyebrow plucking and it hurt. After a bit of it, I asked her why she was plucking so much and she said I have resistant hair. WELL...I have had this done probably more than 100X in my life and was NEVER told that excuse before. Normally they do about 10 hairs on clean up. When she started the 2nd brow, after about 20 plucks, I asked again what was going on...after counting 50 more, I got angry but told her in a calm manner to STOP! I went over to the pay counter and she is pissy and all but standing with her hand out....I told her it was the worst waxing I ever had. She instantly got mad and in a loud voice told me I was rude. I told her I was not being rude but being honest. Then she told me I was rude again and demanded I leave the shop. NO PROBLEM...Out of that dump! My brows look like a child did them. I guess I will go to a real salon and get them done and will be sure to tell them and anyone else who will listen where this was done at. They look hideous and the right brow still has plenty of hair to finish waxing off. read more