Stay far away from Ashley Pool! Easily the worst pool service I've ever dealt with. The…read morecommunication is absolutely horrible--you can't speak to the person actually cleaning your pool, and when you call the main number, you're stuck talking to Sophia, who is not only uninformed but also extremely rude and unprofessional. My pool turned green MULTIPLE times while using their service. I spent a fortune trying to fix it, and instead of helping, they just kept charging me more. Zero accountability. Since switching companies, it's been a complete turnaround. The new pool cleaner actually communicates with us directly, explains any issues, and takes the time to do the job right. My pool has never looked better--no more green water, no surprise charges, and way more attention to detail than Ashley Pool ever provided. I can't stress this enough: avoid Ashley Pool at all costs. Total waste of money and constant frustration.

I've left a couple of messages in regards to my green pool water, after he advised me that…read morereplacing values would work and to run filter for week a straight. Pool is still green, no response to my messages or calls had them for about year, very unprofessional not to at least let me know they quit or just don't want to continue . I do not recommend this company so disappointing.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

Brian is a true professional. He installed the original equipment 15 years ago before I purchased…read morethe house. I found his number and provided a quote within a few days. He scheduled the repairs and showed up when stated. Finished the job and explained everything's out the new equipment. His office staff communicated very well and followed up. Awesome service.

I had Brian's Elite out to replace a Pentair salt chlorinator under warranty and then again for a…read moresecond unit that failed. Brian the owner came out both time to take care of the issue and was very professional and knew his business. I had to again call him out with an issue and in a matter of days he was out and took care of it. It also goes without saying that his staff (Cassandra) is very polite and returned my call in an efficient manner and made sure that my questions were answered or relayed over to Brian. I would highly recommend Brian's Elite Pool service to everyone and would give them a 10+ star rating

Back against using Blue Water Pools, this time to refinish our pool which was in bad need of an…read moreoverhaul. I checked around with a few companies to get prices and see portfolios, but since I used Blue Water previously with great success, I decided to go with them again. On the first day the team showed up as expected and got right to work. The guys worked very hard throughout the entire time they were on site and progress was quick. They kept us informed about what was going on and were excellent with communication overall, which I appreciated. Most importantly, the pool looks fantastic. We went with Diamond Brite Super Blue and it looks absolutely amazing in contrast with our new gray pavers that South Florida Paver Pros did. I have to say I'm very impressed with everything. Definitely check out Blue Water if you are in need of pool finishing or any kind of serious pool work. They have consistently delivered for us over a number of years and because of that I give them my highest recommendation.

I would give Bluewater Pools zero stars if I could…read more I hired Bluewater Pools to redo my pool Diamond Brite in November 2024. Less than two years later, the blue accent tile on my pool steps is already failing and coming off. In my opinion, that is not normal wear and tear for pool work that is this recent. I contacted Bluewater Pools about the issue and received a call back from Kevin. Without ever coming to my property to inspect the damage, he immediately blamed my pool service company and stated that my pool guy must have caused it. I asked what it would cost to repair, and I was told $200. I then escalated the matter to the owner. The owner did send someone to look at the damage, but the response was essentially the same: "This looks like the pool guy." After speaking with the owner again a few days later, I was told the same thing -- that my pool guy caused the damage. At no point did I receive a meaningful written explanation, inspection report, or proof that the failure was caused by my pool service company rather than by an installation, bonding, material, grout, or workmanship issue. The owner then offered to repair the tiles for $875, making it clear that he would not fix the issue at no cost, even though the work was less than two years old and even though Bluewater Pools could not provide proof that their work was not part of the problem. Because I was not satisfied with that response, I contacted two other pool companies for independent opinions and repair estimates. Both companies indicated that the workmanship appeared flawed, especially considering how recently the work had been done. One company even tried to demonstrate how difficult it would be to chip that tile through the water with a pool brush because of the drag once the brush enters the water. I also tested this myself, and it was extremely difficult to recreate the kind of damage Bluewater claimed my pool service company caused. After this happened, I looked more closely at Bluewater Pools' Yelp and Google reviews and found other customers describing similar issues. One Yelp review from another customer specifically mentions tile falling off, grout coming out, and a poor Marcite job after Bluewater Pools performed work. That sounded very similar to the type of failure I am now dealing with on my own pool. I wish I had taken those complaints more seriously before hiring this company. My issue is not only that the tile failed. My issue is that Bluewater Pools immediately blamed someone else, refused to accept any possibility that their workmanship or materials may have contributed to the problem, and then attempted to charge me significantly more to repair work that I believe should not have failed this quickly. I have photos, communications, and independent opinions regarding this issue. Based on my experience, I would strongly caution anyone considering Bluewater Pools to think carefully, get everything in writing, understand the warranty, review their Yelp and Google reviews carefully, and document the condition of the work immediately after completion. Pools are expensive, and consumers should be able to expect that a company will stand behind its work when problems appear in such a short period of time. In my opinion, Bluewater Pools did not do that here.

Called Total Pool Concept. What a pleasure working with a professional. Arrived on time and…read morecompleted the work as agreed. Leo is the best contractor I have worked with while in South Florida. You cannot go wrong with Leo of Total Concept Pool Co. Thank You Leo. Gerry V

I''ve used Leo twice in the past year. Here's a contractor who answers the phone . Leo set a time…read moreand arrives on time. Leo stayed in communications with me every step of the way. What a pleasure working with a professional. I've worked with several contractors over the years and Total Pool Concepts by far is the best. Thank you Leo... Gerry V.

I noticed this morning that my pool pump was making noise and there was no circulation in the pool…read more and I called 3 other companies that could not help me today then I called this company and spoked to the owner Gabe and he said that he would come and take a look,within the hour he was here and look at the pump and he fixed the problem and I felt his price was really reasonable,I would definitely use him again he was very informative and made me feel good about the repair!

Amazing pool service with unbeatable prices. The owner not only showed me the difference in costs…read moreversus buying online to do it myself, but also walked me through what would be involved. Knowledgeable and helpful, would definitely recommend to anyone looking for reliable pool or aquarium services, they really know their stuff!

We had them replace our natural gas pool heater, and upgrade our 20 year old system to include…read moresmart phone control. They did an excellent job and there were no delays. We've had the system in place now for several months with zero problems. We will be using them in the future. We certainly got our money's worth.

Had a really tricky pool leak that no company could quite figure out…read more Jason reached out within seconds of me putting out a Yelp project request and was at our house the next morning, and every single day after until he found the source and fixed the leak. It took him five days to fix what two other companies have not been able to fix since July. Our pool has NEVER looked this amazing so naturally we set up our monthly pool service with him. He is more than reasonably priced - and I look forward to him putting his skills to work when time comes for us to re-do our pool. But for now, we are MORE than happy. He is the Yoda of pool repair - the pool whisperer! He's freaking awesome!

The most professional Pool company I delt with. Very knowledgeable in pool automation, pump…read moreoptimizations , vacuum cleaners. Absolutely amazing job! Thank you Eric and team

Great pool company who are very knowledgeable, helpful and who respond to all our pool needs…read more From addressing the water, to pool pumps and my salt system. Always respond in a timely manner and help resolve any issues that arise.