Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

I posted this on Google reviews, so I'm gonna go ahead and copy and paste…read more The ceiling collapsed and there was black mold and rotted old wood. The other apartments also experienced this issue or at the very least wet/damaged walls. I had to document a LOT of other damage when I moved in so as not to be held responsible for it but that was the worst part of living here, specifically because maintenance didn't get on it for a month, and my calls were not answered or returned during this time. I called the city health inspector. They came out to address the one issue of a collapsed ceiling I reported, but also, without my prompting, noticed various other problems - a gap underneath the front door, sunken floor, etc. Our gate lock was broken also at some point. They did REMOVE the lock, but it was never replaced as far as I know (I'd moved out soon after that). There were mice, cockroaches, despite my cleanliness. I saw pest control come by once (which I guess might be normal?) and they did a kind of half-assed job, which isn't the apartments fault, but I feel they could have been vetted more. The trash cans had maggots and were absolutely disgusting and smelled, and the front yard for the building was covered in holes and trash. Myself and my neighbors asked a couple times for new cans or some maintenance outside (the most we got was tree trimming, it seemed). The person we were talking to appeared to have quit or been fired soon after that, though. Then it was hard to contact their replacement... ever. I would say just don't move specifically onto the street I was on, but these are just unhelpful and careless people. We were suffering. And YES, they do a raffle monthly where you will be rewarded for a good review. Residents are desperate enough already, so these good reviews are all BS. Also attached notes from the city health inspector, only one of which was addressed. Sorry for the rant.

I moved into a property which was poorly managed and in desperate need of some tender loving care…read more The unit I occupy had serious problems. Hot water over responsive; and a bevy of other complaints. I contacted the team and worked with them to not only address intra apartment "to-do's" and felt like I was part of a team. They went the extra mile. The Waller Group was keen to see the property upgraded and returned to a chic, Oak Lawn boutique community. It's exciting to see an old charm brought into a new life. Let's hope Team Waller works magic with a 're-fab' of the rest of the block. Great job and Five Star all the way.

Chase & Melanie are a great team! We were able to purchase 2 income properties in 2025 through…read morethem and their professional approach and experience was outstanding! We will definitely use them again!

BEWARE. Kristin Parisi is not trust worthy. She offered money toward closing and never held up her…read moreend of the bargain. Excuses and lies is what you will get with Kristin. I would recommend using another realtor.

I moved into a loft on Exposition in October of 2003. I was able to find a great place and moved in…read morepretty quickly. I have lived in lofts in other cities since 1985 and I really loved the place. In December of 2008 I was in the need for more space. I was able to move to another property that allowed for that. They were easy to work with when it came to lease improvements and other adjustments that were needed. The location is great because I can easily get to restaurants, grocery stores, downtown, uptown, and even the burbs easily by road - or beginning next month the new Dart station opens and that is going to be great so that I can get to West Village, Mockingbird Station and other areas via train. The staff of Gibson Company has been great all these years and it's because of them and the community that they have created that keeps me here. I highly recommend both them and their properties.

I have lived here twice in my time in the DFW area. The Property Management is very good and always…read moreon top of everything. The prices of rent are extremely fair for the area. Its also a plus most of the lofts are commercial also if you are a business minded person. I have and always will recommend these lofts to anyone in the Dallas area.

Let's just say that this company does not understand customer service nor support. My current…read moreapartments were bought out by Savoy Companies which Indio Management is under. I have been trying to contact an office manager several days now via email and phone. I even went in person and no one was at the front desk. I rung the bell and saw people inside the office suit and no one came to assist me regarding my apartment unit. I am disappointed that I am paying monthly to live under a management company that does not value their tenants. My previous apartment management company was much better at providing services.

horrible managment company! make sure to review the lease and understand what all you are being…read morecharged for each month! also, beware this company acts like they dont keep records. by texas law if you ask about your rental ledger or leases, they should be able to provide them all!. trash stayed full but yet we were charged a trash fee! charged for common areas but no areas were clean laundry mate broke down and they refuse to even call the vendor! signed a new lease and they deleted it. against texas law david! jocelyn! nicole the receptionist are all unprofessional from my personal experience! do not rent from indio or deal with this company! read the reviews all over the internet! theres a reason the entire management company has super low rating

I have lived in my place owned by Knobler almost 6 years and have had the best experience. The…read morestaff is friendly, accommodating and always willing to help if I need anything. Anytime I have needed something fixed, they send someone within hours - even on weekends! I live in an older building which repairs would be expected from time to time but they have gone above and beyond not just repairing but replacing items without hesitation. Cannot see myself leaving anytime soon!

Great location, walkable to many restaurants and Trader Joe's. Highly recommend these properties…read more I visited my friend who lives there and I love it!

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Andrew Mancuso helped me and my partner find a place in a little under a week for an off the charts…read morefantastic discount! While I hope I won't be in the market again soon, if I am, I will be in good hands with THE Mr. Man!