Just visited after construction was done and went through a demonstration of the process. Very…read morefriendly and professional group. Fast and efficient for sure, and a hip looking space.

Best professional doctors as well as nurses and very kind and very friendly and makes you feel…read morecomfortable and get your procedure done ASAP

I want to clarify that prior to my most recent visit, I've never had a problem at this location…read more The problem I experienced could actually occur at any MRI facility. First, the positives: The MRI and other imaging locations can provide scans in a more timely manner, than if you were to go to the main hospital. Calling the offices directly (Chelsea and Waltham, or NWH), rather than going through the main radiology scheduling line, can often yield better results. You can get the numbers by calling main operator at MGH, & asking for the numbers to Chelsea or Waltham MRI The staff have been pleasant & easy to work with. The lockers are small (don't bring large coats or bags.) The changing rms are easily accessible, restrooms are clean and spacious. I've never experienced a long wait, but waiting rm is large and comfortable. Most of the time they can elevate your head a little upon request, which makes some more comfortable. This most recent visit, tech explained I'd be scanned in the new 3.0 Tesla machine. He told me image quality was superior, and l the machines were a bit more spacious. He told me I might feel a little dizzy upon exiting, because of the higher magnetic fields, but that it was normal. He also said it might be a little more noisy, and gave me ear plugs. The exam took a very long time, in part, because I moved due to discomfort, and because someone messed up re. the contrast dye, so they had to straighten that out while I waited. This was an hour of hell that I'll never repeat! While I appreciated having the tech warn me about the dizziness, that was far from the only concern. Yes, the machines offer a (only slightly) more spacious feel to them - but it's far from an open MRI - it's not worth it! It's EXTREMELY noisy. This is not a good thing for anyone who is even mildly anxious, because it's very difficult to focus away from it, and was dizzying in itself. One thing I wasnt told was how hot you feel while in the machine. I finally pushed the buzzer & asked if it was normal - I felt as if I was being burned. I was sweating & felt overcome by it. He then told me that it was normal, because the cells were all "excited" in my body, due to the higher mag frequency. I continued to try to endure it, although I noticed certain areas including my legs seemed to be much more hot than other areas. Yes, there is dizziness when exiting. Considering they have to roll you out while injecting the contrast - which causes dizziness, then roll you back in for another set of pictures after - lying flat and not moving is very uncomfortable. Between the heat and feeling so "woozy", I was also feeling nauseated. My face was scarlet, and the areas of skin where I'd felt most warm indeed had been burned. I felt very unsteady for the next several hours, was unable to safely drive, and continued to feel nauseaous. I also had a bad headache. I later researched my reaction by googling: "Tesla 3.0"+"burn" or using "Tesla 3.0"+"dizzy" or "effects" as the second term, and found a lot of disturbing information. There has been many reports of similar symptoms, sometimes leading to patients getting burned or having severe episodes of dizziness, hearing problems or headaches, sometimes lasting for a couple of days after. Even worse, I found that there has not been sufficient safety testing done to determine if implants and other devices/conditions, presumed safe for the original 1.5 MRI exposure, have not been proven safe in the new 3.0 machines. Some of them were urging for the testing to be completed prior to patient exposure. I don't understand why this didn't happen, but I will certainly never be subjecting myself to this again. If you need to have an MRI, When making appt, always ask if they have the new 3.0 Tesla machines, and ask if you can request the older 1.5 instead. Double check this during your appt, before they put you into the machine. The pictures generated from the 1.5 are excellent, so there should be no need for these uncomfortable, potentially dangerous machines to be used. If you've had a negative experience involving the new machines, call the MA Bureau of Healthcare Safety at (617) 753-8000. Every report received will help! Update following MGH response: My only complaints concerning MGHC specifically is that it was not disclosed to me that some implants, devices and med conditions deemed safe for the 1.5 havent been proven safe in the 3.0 machines. I also wasnt told before entering that I had a choice, and that the risks of the machine could incl persistent dizziness (not just upon coming out), nausea, headache, and heating could result in burns. This info is out there, and needs to be disclosed before patients go in. I'd advise that you do so in a signed consent form, to help reduce your facility from liability, if you choose to use these machines. I did speak to my dr, and he knew nothing about the new scanners and their effects. I will be following up. Thanks.

Great, fast service. Very kind and informative. Clean place is a plus! They also offer multiple…read moreservices.

Only good thing to say is, it's clean…read more Website is misleading; they don't take appointments and they offer very limited after-hour services for ridiculous fees. Not commuter friendly.

Over an hour wait but worth it when we saw the very professional and attentive RN and then doctor…read more Great care. Thank you!

Good to know you can come here on Sunday morning at 9 AM and get seen by a doctor within minutes…read more I recommend this place if you have to see someone quickly. There is plenty of free parking in their parking lot, there is a receptionist on the first floor to give directions where to go or help with any other needs. Beth Israel's's Urgent Care is located on the second floor, there is an elevator a wheelchair if needed. The office suite is clearly marked urgent care, very important. If you are stressed or in a situation you don't want to have to second guess where to go. My doctor examined me thoroughly and had a medical assistant. My exam was quick. This is urgent care and being quick is a good thing. . I did not have to go to an emergency room for which could take hours maybe even days to be seen, especially at a non Beth Israel emergency room. Even then, taking up the space and time in an emergency room makes it difficult for those people that are really in crisis with a high need medical issue. If I needed an emergency room, BI Urgent Care would have sent me or made sure I got there safely. So this was the perfect option for me rather than waiting for an appointment after a minor car accident. Or emergency room. I'm very pleased with Beth Israel, as medical provider in all areas of care including surgeries. Hands down, the best option. Discharge/service note was giving to me at record speed and my medication was called in in the same manner. I've been coming for my primary care to this location for several years. Professional staff at the front desk make my visits run smooth. the doctor examined me, I felt confident in his ability to assess me. Today was pleasant and efficient I was in and out of there quickly. And that's what I want when you have been in an accident or some other life incident.

They told us that there was valet parking. When we pulled in for valet parking, no one came out to…read moreassist us. We arrived at 7:31am. We ended up having to go to the parking garage down the street. When we walked back to Mass General Imaging, there were two valet workers sitting inside claiming they didn't see us. It is hard to see if you are looking at your phone instead of the door. My mother was taken right in back because it was 7:45am. Luckily the parking garage is free for the first three hours so hopefully we will be back to our car in time after my mother's MRI. Not happy.

We had an appointment for Imaging at this location and it was easy to find and easy to navigate…read more We arrived early, they took my husband early and he came out earlier than scheduled. The ladies working here were professional, not overly friendly but efficient. The lobby had a nice water and seltzer dispensing machine, comfy chairs and a nice customer restroom.

Horrible Billing Practices - Proceed with Extreme Caution…read more I debated whether or not to write this, but after my experience at MGH Chelsea Urgent Care (151 Everett Ave, Chelsea, MA) in June 2024, I feel compelled to warn others. I had tested positive for COVID at home and was experiencing symptoms. Before going in, I called and spoke with both my insurance (United Healthcare) and someone at the location. I was assured multiple times that my out-of-pocket cost would be a $75 copay--nothing more. When I arrived, I confirmed this again, handed over my insurance card, and was told I was all set. I explained clearly to the provider that I already tested positive--twice--for COVID. Despite that, they proceeded with another COVID test, a flu test, blood work, and even a chest X-ray. I questioned whether all of this was necessary and voiced my concerns at the time. A few days later, I received a bill for $3,875. Shocked, I immediately called MGH billing, only to be told they hadn't even submitted the bill to my insurance yet. I thought the issue would be resolved after that. Instead, within a week, I received a new bill--this time for $3,075. I asked repeatedly for an itemized breakdown and a quote for what these services would have cost without insurance. No one followed up. I was bounced between departments, eventually told to call the urgent care directly--only to find out it's not a true urgent care but an outpatient clinic. That distinction apparently made all the difference with insurance. To make matters worse, the resubmitted claim to insurance totaled $5,200--again, for what should have been a simple COVID verification. The service itself was friendly, but the amount of unnecessary testing felt excessive and, frankly, exploitative. I've spent countless hours fighting this through my insurance provider, and no one seems willing to take responsibility or help resolve the issue. I will never return to this location and strongly advise others to avoid MGH Chelsea Urgent Care at all costs. I'll be sticking with AFC Urgent Care moving forward--this would have never happened there. Proceed with caution.

On Friday, September 4, after a few days with mouth sores and increasing mouth pain (it was…read moredifficult to eat, talk, and even drink water), I went to MGH Chelsea because of the mouth pain where Dr Ryan K Schwarz diagnosed me with Herpes. He prescribed Acyclovir to treat the virus but did not prescribe any pain medication. The after visit summary packet that I got after that appointment says that the virus could last 7-10 days but did not state when I would start feeling better. The packet also described my reason for going was mouth lesions and not specifically mouth pain. On Saturday, September 5, with the pain in my mouth continuing to progressively get worse (I was unable to eat, drink water, and talk), I decided to go back to MGH Chelsea to find they were closed for the weekend. Not know what else to do, I went to the emergency room at Everett Hospital where while I was there the staff asked if I had pain when I went to the clinic the previous day and if I was prescribed anything for the pain. The doctor there prescribed Lidocaine to counteract the pain. When using the lidocaine in combination with the acyclovir, I was able to start eating, talking, and drinking water again that day. If Dr Schwarz had taken the time to listen fully as to why I was there that day, I would not have had to go to the emergency room. After receiving my bill I called the billing department at MGH Chelsea to ask my bill to be discounted since I was not fully treated. The woman I spoke to told me that if I was in pain then I should have come back in to be seen even though it would have been difficult since they were closed and I woulda have had to wait until Monday. When I told her that the doctor did not treat me for all my symptoms and I had to get lidocaine from another doctor, she told me that it was the doctor's clinical decision that I didn't require anything else. The only thing she could do for me was put a message in to the Doctor to have him call me to explain his course of treatment and she would ask if I should have been prescribed pain medication. After this experience at MGH Chelsea, here are my reflections: 1.- That at the MGH Chelsea hospital I was not properly cared for, since my visit was for pain of the sores in my mouth which was the same pain that sent me to the emergency room the next day. 2.- That the antivirus did not relieve my pain or sores in a quick manner and nothing was prescribed for me to take to help before the medication started to work which was about 4 days after my appointment with Dr Schwarz. Dr Schwarz also did not tell me when I could expect to feel better. Had he mentioned it would take about 4 days for me to start feeling better, I would have asked what I could do, between that visit and when I would start to feel better, for the pain. 3.- It is unfair to demand a payment from the patient when the service was not fully completed. Never mind the time between starting the medication and when I would start to feel better was not taken into consideration when hearing about the amount of pain I was in. 4.- Due to the fact that they incorrectly implemented this service, I then accrued the extra cost of the emergency room which was 3x the value of the payment requested by MGH Chelsea. 5.- That the representatives that attend the customer service/billing department telephone line are not approachable or compassionate. Not even after explaining the situation and establishing the reason for my visit with them and explaining the different course of action made by the Everett Hospital Emergency Room, they still refused to absolve me of the unjust payment for the partial and erroneous service received within its facilities.

politics play a huge role in the timely manner in which you are seen. I wore a Trump shirt…read moreunwittingly one morning and was told because I was 5 mins late I would be pushed back all the way to the last appointment, ever since then this pcp dr Kim has been dicking me around making me wait hours even though I showed up earlier than the requested arrival time.. I have been looking for a better office because of how terrible these people have been toward me but j also gonto there substance abuse program which is amazing. no complaints about the staff there's. but I just find it odd that after years of me going there they see a Trump shirt and now all of a sudden I am dicked around EVERY TIME I have a medical issue. it's terrible

Everything if you want to get false diagnosis, lose your baby or get trash care come here. If you…read moredon't then seek your care and primary care doctors elsewhere. If I could put ZERO stars I would

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!