The dentist and hygienist were great and took time to make my daughter feel comfortable. However, a 5 -star experience was reduced to 2 because of the billing. They offer a cash discount, which I had gotten before since my family has been with them since they opened, but the hygienist who was checking me out didn't know what the discount was. She suggested she bill me the full amount and when their receptionist returned the next week she would refund me the difference. We were the last appointment of the week and everyone was ready to go home for the weekend so I didn't see any problem with handling it that way. Except I was never refunded! While the dental care is terrific, there seems to be some issues with the office and not fixing my bill as promised finally convinced us to go somewhere else. read more