I have been doing business with these guys since the 90's and the one thing I can tell you is that…read morethey are honest and cheaper than other dealers with huge overhead. Liz in the office is a gem and Bob knows his way around boats, snowmobiles, personal watercraft​ and I would trust him with any of my toys! Sometimes is dealing with the public you get someone who is unrealistic expectations and despite their best efforts to inform a customer that on old malfunctioning equipment​ sometimes fixing one thing leads to another weak point which fails people hear what they want to! I'll put my 20+ years of dealing with them as a satisfied customer who has done probably 100+ service or purchases with them against any one time hard to please a ​person who had unrealistic expectations for the condition of their equipment! RSL

This is the worst experience I have ever had with a store, if that's what it's called. I took a…read moreminn kota PD55 in to have it serviced last fall. The owner said he would estimate that it would be about $200. That was good for me because I intended to give it to my brother when it was fixed. They 1. Took 6 months to get back to me and tell me that it was done 2. Did not fix the problem at all and the troller is as worthless as when I took it in 3. Would not reimburse me even when I said they could keep the troller, just snubbed me Nobody should do business with this guy.

Probably the best subcontractor I had in 3 years of rebuilding a house. Randy Kruml came in one day…read moreand cleaned all the beams in a 200 year-old post & beam house. The hand hewn beams went from black to bright as the day they were installed. Randy knew just what grit of sand to use and his technique was flawless. Randy came with all the kit, worked his butt off; by dark the gruesome work was done. It would have taken us over a week to do. The best value for money of all the jobs I contracted out. Working with Randy was easy and pleasant. He did what he said he was going to do on the day he said he would do it for the price quoted. And the quality of work exceeded my expectations. If all my subs were like Randy, rebuilding a house would have been a pleasure.

Piper's is by far the best repair shop around....Five star. Has always stood behind his work with…read moreme. Always goes the extra mile to make sure every thing is perfect with my girl.

From the owner: Been getting lots of emails asking us if we do infact repair 2-stroke motors. The answer is "YES"…read morewe do. I guess lots of repair shops will refuse to work on 2-strokes nowadays. Summer 2025: Been dealing with lots of bad/rotten fuel. Did you know: Ethanol in boat fuel is hygroscopic, meaning it absorbs moisture from the air through tank vents, leading to water contamination, phase separation, and potential engine failure. This creates a water-ethanol mixture that settles at the bottom of the tank, causing corrosion, hard starts, and damaged components. Phase Separation: When water concentration reaches approx1/2 of 1%, the ethanol-water mixture separates from the gasoline and sinks, where the engine fuel pick-up is located. Engine Damage: This water-rich mixture causes severe engine sputtering, stalling, rust, and corrosion of aluminum tanks, fuel lines, and carburetors. Solvent Properties: Ethanol acts as a solvent, loosening debris in the fuel system, which can clog filters, injectors, and carburetors. Storage Issues: Ethanol-blended fuel degrades faster, making it risky to leave in a boat for long periods. If a tank has already suffered significant phase separation, the only remedy is to drain the tank completely. Clean fuel system completely out. And start with fresh ethanol free fuel with stabilizer. Call me @ 802-888-6288

Wow, awesome service and communication! Placed an online order and Steve immediately emailed to…read moreverify that I did indeed place the order - a great security measure! The order made it from Vermont to Seattle so fast I couldn't believe it. I'm in awe of the excellent service I received - thank you Sea Dog!

I searched around for a 2 way headset for our new RV, as the old walkie talkie was cumbersome. I…read moreknew the model I wanted (Sena) but Sea Dog had a 2 pair system with a carrying case that nobody else offered. Additionally the price was better than the competitors, who did not include the custom carrying case.The website said they were out of stock but would have them in a couple of days. I called the company to confirm, and Steve the owner promptly called me back and said he could ship in 3 days. I placed the order, it was shipped as promised and arrived 3 days later. This is all during the holiday season before Christmas when it can take weeks. It's a great headset and great service from SeaDog.

I just picked up a free Mad River canoe the other day with some cold cracks that I'm hoping to…read morerepair. I've never been to a marine supply store before, so I didn't know what to expect walking in to West Marine. I was helped by Peter who was so friendly and knowledgeable that I had to write this review. Besides helping me choose the appropriate fiberglass repair kit, he walked me through in great detail what best practice is for a repair like mine. He also told me about Small Boat Repair on route 7 to look for used paddles. Happy I checked this spot out first though. Thanks Peter!

Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did…read morenot lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

Criminally over priced and woefully inadequate customer service. Get ready to be skinned alive!…read more Oh yeah, and they make you top off the tank at the gas station THEY OWN!' Don't waste your hard earned money on these thieves.

We have rented a tri-pontoon from Woodard for two years in a row. We had an amazing experience…read moreboth times. Woodard is very welcoming and helpful. Kids had a blast when we pulled them on the tube and the water board. I highly recommend if you are looking for a day on Bomoseen relaxing with friends and family. Worth every penny.

Very disappointed all around. We had 3 front windows redone using our original canvas, 2 of them…read moreleaked. When we brought this to his attention it took him weeks to fix and still they are leaking. At the end of the season we let him know. Instead of working with us to fix poor workmanship he took it upon himself to go on to our boat, after we told him not to and stole all the canvases. Absolutely worst customer service and then stole from us.

Sean is nice. Quality workmanship and materials. We were very happy with the results. A couple of…read moresmall details have taken a while to resolve, but we would still highly recommend this service. He never questioned the need to resolve the couple of small details. He is very easy to work with.