I have been doing business with these guys since the 90's and the one thing I can tell you is that…read morethey are honest and cheaper than other dealers with huge overhead. Liz in the office is a gem and Bob knows his way around boats, snowmobiles, personal watercraft​ and I would trust him with any of my toys! Sometimes is dealing with the public you get someone who is unrealistic expectations and despite their best efforts to inform a customer that on old malfunctioning equipment​ sometimes fixing one thing leads to another weak point which fails people hear what they want to! I'll put my 20+ years of dealing with them as a satisfied customer who has done probably 100+ service or purchases with them against any one time hard to please a ​person who had unrealistic expectations for the condition of their equipment! RSL

This is the worst experience I have ever had with a store, if that's what it's called. I took a…read moreminn kota PD55 in to have it serviced last fall. The owner said he would estimate that it would be about $200. That was good for me because I intended to give it to my brother when it was fixed. They 1. Took 6 months to get back to me and tell me that it was done 2. Did not fix the problem at all and the troller is as worthless as when I took it in 3. Would not reimburse me even when I said they could keep the troller, just snubbed me Nobody should do business with this guy.

Wow, awesome service and communication! Placed an online order and Steve immediately emailed to…read moreverify that I did indeed place the order - a great security measure! The order made it from Vermont to Seattle so fast I couldn't believe it. I'm in awe of the excellent service I received - thank you Sea Dog!

I searched around for a 2 way headset for our new RV, as the old walkie talkie was cumbersome. I…read moreknew the model I wanted (Sena) but Sea Dog had a 2 pair system with a carrying case that nobody else offered. Additionally the price was better than the competitors, who did not include the custom carrying case.The website said they were out of stock but would have them in a couple of days. I called the company to confirm, and Steve the owner promptly called me back and said he could ship in 3 days. I placed the order, it was shipped as promised and arrived 3 days later. This is all during the holiday season before Christmas when it can take weeks. It's a great headset and great service from SeaDog.

Incredibly satisfied. The service was excellent and exactly what I was looking for. Could not be…read morehappier.

This shop provides nothing less than superior service. The mechanics are very friendly, honest, and…read moreknowledgable, and take the time to diagnose the problem and follow up to ensure their work fixed the problem. They care about the customer and getting the job done right the first time--they aren't just in the business of making a quick dollar. They even drove me to work and brought my car to me... I couldn't believe the commitment to quality and customer service! Ill be taking my BMW back next time I have any problems.

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

Just received and installed a Yakima Exo Swingbase system from Rack Warehouse and couldn't be…read morehappier with the service provided. Their price was the lowest on the market, and overall they were super responsive, helpful and proactive throughout the purchase and delivery process - for example they alerted me just after placing the order that shipping might take some time, in spite of their website clearly indicating the item was on backorder. I will keep coming back for sure!

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

Brought my car here for a simple fix. Took them two weeks. Was conned into having parts that didnt…read moreneed replacing, replaced with cheap-low-quality ones. Was fooled into thinking they had it under control and knew what they were doing. Finally got my car back and has not been the same since. Had a reputable mechanic look their work over afterwards and found parts were mangled and wiring was almost compromised. And the simple fix that I had originally gone to them for was never even addressed, they just bypassed it. While they were sympathetic and I wasnt charged an unbelievable amount considering how long they had it, I was still lied to. This could have all been avoided had they admitted they didnt know what they were doing. I now have to undo their hack job and replace everything with original parts and pay someone to do it right.

My daughter is a UVM student and had a major issue with her vehicle making it impossible to drive…read more She had to drive to campus and to work so we needed it repaired immediately. Every shop she called couldn't take her until she spoke with Anthony. He new she needed help so he said if she brought it in first thing am he would get it done for her. They did an amazing job, were kind, informative, patient etc..... AND reasonable! I can't say more positive things about these people. Just fantastic!

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

Al and Ann have taken very good care of my family's automotive needs for years…read more I very, very strongly recommend Al-An's

I was able to get 4 new tires and put on within 24 hours. The car drives like new, a dream car. I…read moreappreciate the integrity of Ann and Alan in their business. They are the best people to deal with. I highly recommend them! ~ Amber Forrest