The recliner soafer we paid 2100.00 for is garbage. One side is totally flat! I wish these people…read morewere put out of business!! They've lost a lot of business just by friends coming over and looking at this thin. This thing is only 4 months old. I had a recliner sofa from Levitz years ag that lasted 25 yrs and no sinking. I'm so irate now that I will be contacting the tv channels to get this out. How dare they rob people and then don't stand by their garbage!!! Update: This place had somebody come out and put a piece of foam under the seat. In two days it was right back to where it was. I was asked by the company to take the review down. I did it in good faith that this would be repaired. I'm in the process of calling the AG amongst others to report this since I was told they could only come back once to try to fix it. This place is a joke!!

Relatively poor communication. Could be a number of factors in the mix. Have bought a number of…read moremattresses from these people. I suspect they are suffering with lack of product and lack of personnel all around due to pandemic.

Went in Saturday to get a feel for what I was looking for. Cam was great but the mattress i really…read moreliked was almost 4 grand. Decided to reevaluate my expectations and returned Tuesday. The manager, Alex remembered me by name & helped show me a budget mattress i wanted to check out. Bought 2 queens w/ free adjustable base, delivery and was out of there in 15 mins. The credit card charge hasn't even cleared and I'm laying on my new bed!! Isangro did a great job with the delivery as well. Very efficient, respectful and hard working. Great, easy experience. Thanks to Cam, Alex, Isangro & the other delivery tech!

Bought a new mattress at the Mattress Firm Hanover store, salesman Tom. the mattress was delivered…read moreby two very nice, efficient young men. However, found the mattress was awful to sleep on! called the store, sure it must of been the wrong mattress. It was not the wrong one, nevertheless, horrible! called the store, and To, took care of the whole issue! got us a different mattress and had it delivered within 48 hours! despite my not so nice complaining, he remained kind, professional, and went beyond expectations! I highly recommend this company, this store, and this salesman to anyone considering a mattress!

Easy quick and customer service was greatly appreciated. Mike was friendly, kind and very helpful…read moreand knowledgeable.

So helpful. Had been waking up with backpain more and more until it was every day the past few…read moremonth. Thought I needed a new mattress. Mike was very personable. No frills, just a curated selection of mattresses. Super easy and fast. He gave me personalized recommendations based on his extensive experience. Had my new mattress for a couple weeks now, feels like a miracle to wake up without pain, I LOVE it, feel like a new person. Thanks!!

Just had a great experience here. Tom was incredibly helpful in our selection and got us home with…read morea mattress fast. If you're on the south shore this is the place to go.

So, my very sweet and generous parents *awww* offered to buy us a new mattress as a wedding…read morepresent. Yayyyyyy!!! They have a Tempur-Pedic, which they both have highly recommended for years, and after doing some research on a few different types of mattresses, I was pretty much sold. I know that generally speaking, mattress companies dictate the prices, so there isn't a lot of variance from store to store, but I did want to check around at a few places to see what kind of freebies we could get (delivery, frame, pillows). So we started here. Now I'm a shopping gal. I love shopping, for anything and everything. But I don't like pushy salespeople. Who does?? And especially who does, when you're rolling around on mattresses?? We went on a weekend night, and were the only people in the whole dang store. The salesman actually seemed like a nice guy, but so desperate for a sale. When he asked what we were interested in, we mentioned Tempur-Pedic, and he immediately brought us over to the most expensive *naturally* model, which was somewhere in the neighborhood of $7000. For a bed. That isn't made of GOLD. It just went downhill from there, with him not leaving us alone for a second, and just watching us while we tried out mattresses. It was kinda creepy, I don't mind telling you. After he had given us the whole shpeel, we told him we'd be back, and he informed us that if we wanted to "take advantage of the WEEKEND deal" *you guys have heard the Sleepy's commercials, right? They have a "sale" going all the time!*, we'd have to give him our information, and he could put us in the computer, blah blah. We were hesitant, but because the package price for everything wasn't bad, we were ok with it. Oh dear Lord. It took the poor guy forever, and then for some reason unknown to us, he was calling his district manager? to "confirm the price"? As soon as he said "My manager wants to know why you are hesitant to buy the bed tonight.", I was out. We made some crap up, and hauled tushy. I HATE pushiness, and I see no need for it. We probably would have bought the bed from them, cuz the price was pretty good, but that was a deal-breaker. Isn't it sort of ironic? You're buying something for comfort, peacefulness, and rest, and it's this stressful, uncomfortable experience?? Yucky. No "Sleepy's" for me! *Gawd, I'm witty! ;0)*

We were extremely pleased with the service and experience shopping with Warmington. We have now had…read moreour Temple couches for over a year and love them! Beautiful, comfortable couches that are made to last a very long time.

I think Warmington's Furniture is amazing! The service cannot be beat. The warmth and hospitality…read moreis like no other. The value is comparable to other stores... but the furniture is top notch. I have been shopping there for 45 years.

More than bedding. The store is beautifully set up with furniture, home decor and everything you…read moreneed for your bed. I needed a bed and was impressed that the owner showed me a selection of options but did not push me towards the most expensive one. Even the mid range was great quality. I saved the best for last. it was delivered that day.

Start to finish buying here was a great experience. I needed a new mattress and box springs for a…read moreguestroom; I was not pushed to get super fancy deluxe (meaning $$$). They set up delivery very quickly, and the delivery people were right on time and very considerate. A++

Someone was recording me for no reason, and the experience left me feeling confused, uncomfortable,…read moreand even a little powerless. In today's world, where almost everyone carries a phone with a camera, being recorded has become very easy and common. However, when someone records another person without permission--especially when there is no clear reason--it can feel like a violation of personal space and privacy. The situation started like an ordinary day. I was going about my business, not doing anything unusual or wrong. Suddenly, I noticed someone nearby holding their phone up and pointing it directly toward me. At first, I thought maybe they were texting or taking a picture of something behind me. But after watching for a moment, it became clear that the camera was focused on me. The person wasn't speaking to me, explaining what they were doing, or asking for permission. They were simply recording. This immediately made me feel uneasy. When someone records you without explanation, it raises a lot of questions. Why are they filming me? What do they plan to do with the video? Will they post it online or share it with others? In a time when videos can quickly spread across social media, the idea that a private moment could be shared publicly is worrying. Even if the person had no harmful intentions, the lack of communication created uncertainty and discomfort. Another reason this situation felt wrong is that everyone deserves a basic level of respect and privacy. While public places often allow photography and recording, that doesn't mean it is always respectful to record someone without their knowledge or consent. People should think about how their actions affect others. A simple conversation or request--like asking, "Do you mind if I record this?"--can make a big difference in how the situation feels. The experience also made me think about how technology has changed the way people interact. Cameras used to be larger and more noticeable, so people were more aware when they were being filmed. Now, with smartphones, recording someone can happen instantly and quietly. Because of this, it is more important than ever for people to use technology responsibly and consider the privacy and feelings of others. In the end, being recorded for no reason was a small moment, but it left a lasting impression on me. It reminded me how important respect, communication, and personal boundaries are in everyday life. Technology gives us powerful tools, but it also comes with responsibility. Recording others without explanation may seem harmless to some people, but to the person being recorded, it can feel intrusive and unsettling. Respecting others' privacy should always come first.

Bought a bed during the holiday sale. Tania helped us through the process and was very knowledge,…read morehelpful, and friendly. We got a good deal and are happy as we walk out the door!

Easiest shopping experience, by far. Some purchases require research and time, lots of it. I…read moredropped into Affordable Mattress and tried a few and left, taking time to mull things over. Later, I went back and was in and out, selecting a gorgeous Beauty Rest. Kyle and team are wonderful and prices are competitive. The delivery crew were awesome as well.

Great place to buy a mattress! Gary was very accommodating and showed me many different mattress…read moreat many different prices. He worked with me on the delivery date and even offered to loan me beds if ours didn't come in on time. This was very important since this was a new house and we had no furniture. Delivery was excellent and the prices were very reasonable. We slept on those beds for a week and I thought there were great! He will always have my business!

I bought a dining room set for over $2,000. I had the one year warranty. After about 9 months or so…read moreone of the arms on the arm chairs started to fall off. The screws completely fell out. This happened right at the hight of the Covid 19 outbreak. Massachusetts completely shut down and during that time my warranty expired. I was tried to file a claim now and they said that they were not extending warranties since their customer service line were still taking claims, but waiting to fill them once they had reopened. How was I supposed to know that? I assumed that Bob's was completely closed. I mean they couldn't go into anyone's home so why would their customer service line be on. Eventually, after 2 hours of waiting I had to pay $80 to pay for a tech to come out. And they tried to give me mystery prices for the cost of any parts that might be needed. I pushed them on it though and was able to get the prices. I didn't want to pay $80 just for them to say that I need new arms that cost $100. I might as well get a whole new chair. They're customer service is terrible. I had to call 4 different times each call 1hr or longer to get someone to help me. And their warranty is a total scam. During a pandemic they should be extending them or freezing them or something. I've bought a lot of furniture from them over the years, but I won't be purchasing anything from them in the future. I do not reccomend!

" Cheap prices but salespeople need help , lol " The…read moreprices here are pretty cheap . Compared to other places but sales people on the floor don't know the product . They are not well educated or if educated they want to tell you what to get , lol. So you can't win . They are either ghetto the sales people meaning little education and you want to run for the hills or make the sale end fast . Or the sales people are educated and think they are too good to be working at bobs or that they know better than you . So with the sales people at bobs you can't win . However prices are cheap . That's the only reason I come here . Otherwise I would not . I recommend the prices only , lol. Customer service here is also horrendous.