As far as setting my pick-up times, I was the customer from hell. I needed (one hour) rides to and…read morefrom the hospital for surgery. I wasn't given my arrival time until a few days ahead of time and then they changed that the next day. As for the hospital departure, even the day was uncertain until it was sure there were no complications. The doc finally came in and gave me my discharge time which I texted to Silver Lift. Then the nurses came in and said actually it would be a couple of hours sooner; it was, Nurses Rule! Somehow they managed the pickup only about 10 minutes after I was ready. Amazing! The driver, Raul, was professional, courteous, and friendly. The car was clean and free of odors. I couldn't have been happier with the whole experience. Tony

My first experience with Silver Lift Pros was a pleasure. The service can be set up by phone or on…read moretheir website. There are detailed confirmation texts that include your driver's name and vehicle and license plate number, as well as texts that announce that the driver is on his way and has arrived. The driver was very pleasant, and his driving quite safe. Give these licensed professionals a try!

First of all do not purchase the travel insurance through Arc Solutions. Absolutely trash and will…read moregive you the run around on the documentation you need to send them. You cannot get ahold of anyone and they are unresponsive. Nothing to discredit Chad for he did what he could when our flight was cancelled and was available when we called stranded in Mexico at 11:30 at night, because Nexus Transporation refused to take us to our resort due to our flight being cancelled and not showing up for our original shuttle the prior day of which Chad called and tried to arrange. If they have you using Nexus Transporation i would run and argue not to use them. Go look at the reviews online for Nexus if you do not believe me they had 3 stars before my review. What I am not happy about is we were told on the original reservation we would be receiving credits at our resort of $400.00 for our group on our original invoice. I later get to the resort to find out some of us received the credits and some did not. I was pretty livid when I asked about them and he said nobody received credits meanwhile a few of us got to use them and few did not. Our original travel documentation we received had our shuttle scheduled to the airport returning home at a time that was not sufficient for to make our plane. If we kept the original reservation we would have missed our plane. I had to reach out to Chad to fix which he did. More or less I spent most of the time arguing with Nexus Transportation and Engage Vacations to fix my travel issues. Chad was responsive which is why I am giving the 3 stars.

Engage Vacations is my go to! They have helped me plan and book several vacations to Mexico…read more(Cancun, Cozumel, Puerto Vallarta) and are always spot on with their recommendations! If you are planning (or dreaming of) a vacation, they are the experts! Teresa and Chad both are incredible people and super knowledgeable about the resorts and all the in and outs to make your travel easy! Highly recommend!

I ABSOLUTELY LOVED this rental! it was super clean and cozy! (Which are two things I'm a stickler…read moreabout) Blue Lux Comfort definitely made my family vacation to Austin one to remember. It was in a great location, just a few minutes from everything, had an amazing shared pool (that my children couldn't get enough of), and the apartment was fully stocked with everything we needed to enjoy a week away from home. Check in was easy and communication with the host was effortless. Will definitely be booking with them from now on!

Erika of EM Travel was an absolute godsend in arranging for some rather complicated…read moreflight/hotel/driver logistics on our recent trip. And when MySedan inexplicably cancelled our reservation at the last minute, Erika immediately found an alternative and booked it for us. Thanks to Erika, our travels to and fro were easily accomplished and we enjoyed our trip. Erika is such a pro and we will continue to use EM Travel for future travel arrangements. I highly recommend EM Travel for all travel needs!

Erika provided a very easy experience setting up my trip. She was quick to respond, comfortable…read moreanswering any questions I had, no sales pressure and my wife and I had a very nice trip! Since this was first international travel in several years with multiple countries it was especially enjoyable with zero issues! Thanks!

I can't say enough thanks to Diana and her exceptional handling of our family cruise around the…read moreAdratic just now in October 2024. She was excellent in handling all the airfare, cruise staterooms, handicap/ADA assistance for my mom and all airport/cruise/hotel private transfers! Everything she did went flawlessly! There were a few unforeseen/unplanned issues at airport transfers/handicap issues but I'd hire Diana to put correct and she would! If you ever want an excellent travel agent Diana is the one! Bit of background on me- I met Diana and her husband on a recent cruise and exchanged info just in case but usually I book cruises myself (this is the 30th) and Mom wanted a heavy Adratic cruise and I wasn't finding much.. I remember Diana and reached out to her- she found several options in a day and followed through given all my requests. Diana follows through and is always super attentive and delivers!

In 2018, my family and I planned our first European vacation. We had NO idea where to start. We…read morewere told by our neighbor to contact Cruise Holidays and WOW, did Diana take care of us....She met with my wife and I and interviewed us to see what our expectations were, budget and schedule. After this meeting, Diana gave us 3 trip options. We chose one of these options. She took care of us: flight, cruise, excursions, etc. We had a wonderful family European vacation that would not have been possible without Diana and Cruise Holidays. Since that vacation we will always use Cruise Holidays for our Cruise vacations going forward. Larry in Austin, Tx