(Las Cruces, NM) The equipment and setup were outstanding - as were the staff at the front desk. HOWEVER, the "patrol/hall monitors" (weekend) were flat rude - especially when dealing with children. They are CHILDREN. Two monitors in the "top area" were monitoring 5 year olds and in one case (we witnessed) dressed down a little 5 year old girl saying (angrily), "You need to stand in line!" without noting that the little girl was following her other 5 year old friends who went in 2 seconds before she did. The friends had told the little girl "follow me." The little girl was in tears and CRYING by the time she left this place. The tall, long dark haired (apparently) college girl never apologized to the little girl after it was made CLEAR to her by the girl's parents that she was out of line, and went on back to her "patrol" to find other children to scold, apparently. After witnessing this (separately, it happened to another family), we will never return to this place. read more