I have been taking cars here for years. It's been a long time since I needed to visit but my…read morevehicle abruptly began having an issue recently. I called them up, they told me to drop the car off and gave me a timeline for when they would look at it and contact me back. And, as always, they followed through. They told me what the problem was, what the timeline and estimated price would be, and asked if I wanted to proceed. They contacted me and got my car back in exactly the timeline they provided. I keep coming back here because the expertise is matched by compassion. Don't be put off by the location, the good quality of work they do has been consistent and reliable for me for well over a decade. Their pricing is reasonable and I have never been dissatisfied with their work.

I took my drivable car to their shop, and their so-called "repair" ended up destroying it. I had to…read morehave the car towed to the dealership afterward. Their promises are empty--don't trust them under any circumstances. My car started shaking while idling, so I brought it to their shop. They quoted me $600 for a throttle body replacement, and I authorized the repair. However, things quickly went downhill from there. They began misrepresenting the condition of their work, claiming they had driven the car and the issue persisted, which required them to keep the car for the weekend. After two days, they finally called to inform me that the timing chain had failed, resulting in catastrophic engine failure and the car won't start. They quoted me $1,800 to fix the timing chain. Frustrated with their dishonesty, I had the car towed. A subsequent diagnosis from the dealership confirmed that the engine is damaged and needs to be replaced.

The best. My go-to…read morespot for servicing. They are dependable, thorough and efficient! I will be coming back and telling my friends.

Welp, here's how it went. The older guy was very nice. The younger guy thought I was clueless. My…read moreheated seats stopped working, the heat would cut off by itself and the heat would not blow hot air. It was only lukewarm. The young guys checks it like 5 minutes and proceeds to tell me there's nothing wrong. I'm no expert at cars but I knew my heat wasn't getting warm. They come back saying that they didn't want to fix my seats because it would be expensive without actually telling me a price. Since they have great reviews I may try again.

I put in a review a few days ago about my experience at m1brakes in royal oak mi in detail what…read morehappened but I deleted it until the prognosis comes back from Bayliss auto repair in clawson who by the way gives to veterans organizations and the community of clawson,so far m1brakes is looking more like the shady business one women reviewer mentioned my ordeal there was a nightmare,they have been in business only 8 years and already under new owners which were the last mchanics working there Tyler, ron,Mike,my vehicle is at another repare shop and I'll know what the true problem was,3 different starters failed which is more bs,you guys are certifiable but not in mchanics I should have called the cops when you were giving me the run a round,50 more bucks for the new diagnosis brings your cost to me at 1,250 it's not looking good for you and the two new starters you say you installed I certainly have to pursue this,you are called m1brakes not brakes by Tyler or Tyler's brakes,I just wanted my vehicle to drive more than a few miles without it only making a click when I shut it off and try to start it again,one review said you were a Christian,maybe a phony one when it serves your purpose,you will have to stick to just doing brakes,next Friday the new prognosis on my van will be written up,but just the way you blew me off like some generation z spoiled kid I'm filing a complaint with secretary of state and attorney General.

I got the brakes on my Highlander done here earlier this year. Extremely professional and very…read moreaccommodating schedule wise. Was extremely pleased with the service, communication and result. Highly recommend.

The ripped me off!!! Gave them hundreds of dollars to fix shocks. Started rattling again like crazy…read moreand found out they just fix the noise and did not replace shocks. They even try to dupe me on labor was ready after a half an hour (time enuf to tack it back together) and then charge me 200 for labor. When I yelped before the mechanics wife inboxed me on Facebook and harassed me. I have a serious condition and cannot defend myself so it was alarming to say the least. My son is Autistic and lives in Portage at a center for autism. It was hard enough separating from him to get care now I cannot rely on my vehicle for safe transportation to see him and to top it off I cannot explain to him why I cannot see him because of his mental illness. I sent in a dispute on chime and he still did not honor it.

See Tony! He's an honest experienced guy doing good quality work on cars! Gouged by others but…read moreyou won't be by Tony! Responsive, polite, and honest. I finally found my "car guy" and I'm staying put!

I had my motor replaced about five years ago. It was bad from the start. I had to take my truck…read moreback multiple times for an oil leak from the oil pan. Finally on the fourth attempt they got it to stop. About two years after the new motor, my truck was misfiring, so I took it to a local shop and replaced the coils, plugs and wires. The shop told me it was a mismatch of plugs and used wires. I paid extra for all new parts. Now, just the other day my timing chain jumped. I took it to my local shop and once they got into it they found a wire harness that was broke and "RTV" back together. They also said the chains looked newer, but the rest looked old and didn't even match. Spend the extra money and go with a company that takes pride in their work. My "new" motor only had 40,000 miles on it when the timing chain jumped. I always change the oil on time and never dog on my vehicles. I guess you live and learn. I wouldn't let them touch a go kart.

My husband had my engine replaced in my Durango and he also had work done on his Bronco we can…read morehonestly say that the work is always done right and the guys are trustworthy and professional I'll definitely refer others to get work done here

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

This guy is a trip Aka John - I wanted my car serviced - he claim can't look at it for 2 days -- I…read morethen asked was there a diagnostic fee - John proceeds to say that in his experience of 13yrs that people who ask about a fee will not allow him to fix car -- I told him that doesn't apply to me - I have a right to know so I can decide if I want to proceed - John then repeats himself about his 13yrs and whether people let him fix car-- I felt he was stereotyping - he was saying in his 13yrs black people don't let him fix the car when there is no diagnostic fee - this guy has issues and he must charge an arm and leg because most mechanics will put diagnostic fee towards repair -- I started not to stop because the outside looks like a junk yard -- stay clear of this dude..racist / stereotype..

Excellent mechanic and very Honest, Works on all cars, He has fixed my Corvette…read moreMercedes, Chevy, and I recommend him to all my friends. I took my Mercedes to the dealer and they wanted $3500.00 to fix it. I took it to Johny 's and he fixed it a year ago for 300.00 I do not recommend anybody unless I believe in them . I believe in Johnny 120 percent. sam Devonshire Realty

If I could give them 10 stars, I would! They truly go above and beyond for their customers and do…read moreeverything they can to help. The staff is friendly, knowledgeable, and always willing to find the best solution. Hands down the best auto shop around!

I am an Uber driver. Yesterday I was driving on the freeway and ran over a tire in the road. After…read morethat, something from the bottom of my car was scraping on the pavement. I looked online for a mechanic near me and found Kirk's Auto. I explained my situation to the gentleman at the front desk. I assumed that this was Kirk. He said he could take a look at it in about five minutes. I appreciated this because time is money when I'm driving for Uber. Kirk solved the problem by getting some zip ties and securing the loose metal that was hanging from the bottom of my car. This took him about five minutes to complete, and he didn't even charge me. Kirk turned an awful experience into a good one. I will definitely be coming here for my car needs in the future.