Pros: Very professional place. Awesome mechanic team, very honest, not trying to bull$h!t you…read more Clean place. Free coffee while you wait. Can deal your prices if you are a regular or bring customers. Cons: The only con (and only reason that this place is not getting five stars) was the lack of feedback from the financial department when we leased our current car. We had to hunt for answers and a pickup date. Oh and the bathrooms there needs air fresheners. I would strongly recommend this place if you want to get a car, new or old. They have a good sale team, but most important a good "after sale" team.

I went there for an oil change. They had a great price for synthetic at $59.95 for a rogue 2018…read moreonly problem was when I went to pay they were suggesting other work not required such as changing the brake oil on a car that is only a year-and-a-half old. I called another dealer and they told me that this was not necessary.

they tried to sell me a vehicle that was damaged by hail at the same price as others comparable…read more They said that "had not noticed". Drove all the way from ottawa to see it since they said it was in great condition. Car was selling for 11900$ and damages were over 5k. very professional

From the owner: Sélection Auto Direct, c'est votre marchand de confiance pour acquérir un véhicule usagé à Laval…read more Nous répondons avec grand soin aux besoins de chaque client. Nous savons que vous avez de grandes attentes et en tant que concessionnaire automobile d'occasion , nous relevons le défi de répondre et de surpasser chaque fois les normes. Que vous soyez à la recherche d'une Auto usagée à Laval, d'un Véhicule d'occasion à Montréal ou simplement d'une Auto d'occasion certifiée au meilleur prix dans la grande région de Montréal, notre personnel des ventes chevronné a hâte de partager ses connaissances et son enthousiasme avec vous.

I just purchased my Ford F150 with Corey and he was phenomenal!…read moreIf you want to buy a car and you are looking for an honest, fair, friendly car salesman who can help you with the entire financing process and make it stress-free, without a doubt, go to Corey!!! I highly recommend Corey. Thanks for everything. You're the best!

From the owner: Really need a car ? No one is refused If you have the…read morefollowing 3 you are approved 1) a pulse 2) a job 3) $2000 ( we don’t care where you got it ) You’re approved !!

Christina Barth 02/18/2019…read moreRe: Antonella Niro (F&I) Being a Mercedes-Benz driver for many years -I was finally convinced to go to the other side. And living in Toronto, I was able to get the car of my dreams. A brand new BMW X2 - Black with Magma Red interior from BMW Laval. The minute I spoke with Antonella - She made me feel welcomed and was so easy to speak to, as I had many questions - And was always there to answer them. After many weeks of waiting for my new vehicle- I went to Montreal to pick it up - There I met with Antonella in person - She was professional, attentive to my needs and made me feel so special. It was a truly an amazing experience to deal with BMW Laval. We are now a truly BMW family, as my husband bought his car from there as well. Thank You / Merci Beaucoup!

Bought my 1 series in another city, needed some warranty work and they took care of me. Comfortable…read moreservice area for me to wait, and they didn't try to upsell me a bunch of other work which is literally all I can ask for from a dealer!

I never got further than asking questions, 4 to be exact. When the sales staff could not answer…read morethem I was told I was being to picky for a $70,000 car they knew nothing about. I'm not sure how they price a car on the badge alone without knowing anything about what they are selling. I suspect they rely on buyers knowing even less than they do. I can only echo the sentiments already given, they do justice to the used car sales stereotype.

Great service with Victor. Answered all of our question and was really efficient to get the…read moretransaction done! Certainly recommend this place, prices are comptetitve!

Horrible, got 1 car had to replace it and the second was also horrible, had to replace it too...read more

I bought a Hyundai Ioniq 5 on September 23, but from the very beginning, everything was…read moreproblematic. I was forced to pick up the car during the week, even though I had clearly stated in advance that I couldn't do so until the weekend. As a result, it was dark when I took possession of the vehicle, and I didn't notice a crack on the windshield at that time. I only saw it the next day. Since then, I tried contacting them several times, but despite my calls and messages over several weeks, I received very few responses. On top of that, they dishonestly included an accident insurance that I had expressly refused during the negotiation, and I had to cancel it myself. To top it off, their attitude was disrespectful and evasive, always trying to avoid taking responsibility. I ultimately had to dispute the $300 deposit through my credit card to get any form of resolution. I absolutely do not recommend Automobile en Direct. If you don't want to waste your time and mental health, stay away!

Belle expérience aujourd'hui au service de réparation. Un accueil courtois et un service inégalé…read more Que ce soit le matin au dépôt de l'auto ou en après midi à la cueillette. L'agent a même insisté de sortir avec moi marchant sous la pluie. Quel dévouement !!

If I could give negative stars i would. My husband met with Michael to purchase a vehicle but our…read morebad experience extends to his manager and the finance manager as well. After agreeing upon a deal not once but twice, they changed the deal and flat out lied about what their offer included. To top it off after the second time they came to an agreement on pric, features and terms, they strung him along for 2 week: Not answering calls, blaming each other for delays and even blaming their computer system. Finally when my husband got a hold of the salesman, he said he could no longer offer the deal and increased the price by $50 a month. That was the last straw. The only positive thing I would say about this dealership is that they gave my husband his deposit back. Extremely unprofessional. This team is what gives car salesmen a bad reputation.

Bought myself a Ford Edge here last year. The deal was solid, simply the best I got from dealing…read morewith several dealerships. I was treated very well every time I come back here for general maintenance. No issues with the car so far. A few issues however. After sales guy doesn't know exactly what he's talking about. In note, he told me about an feature that was supposedly optional but it really wasn't and I kept getting warnings within my car's dashboard. Several other told me it's not really optional unless I want those warning all winter long. No thanks. Went in and make a case of this. Sales rep understood. This was handled very well afterwards and taken care of. The line-ups to bring in your car for garage maintenance can be pretty long especially if you get there at 7 AM. Last week, I waited nearly 20 minutes outside to drive in and another 15 to give the keys to my car. If this can be improved somehow it can be great. However, the shuttle service is fast and efficient. Follow-ups are done very well by text/emails. It's easy to book appointments online and are followed up upon as they should. Solid experience in my book. Screw GM.

From the owner: Offering you courteous and respectful service for over 40 years; Your Ford Dealer in Laval and…read moreMontreal, Ford Laval, Montreal Ford, Ford Quebec, Ford Canada; Over 200 new and used vehicles that meet your needs; Several financing opportunities for the 1st, 2nd and 3rd credit chance. Only minutes from home (St-Eustache, Boisbriand, Rosemere, Ste-Thérèse, Blainville, Terrebonne, Ville St-Laurent).