Only come here if you want to rescue their pets! I came here looking for a cage for my hamster and…read morefound that the animals have barely any room to move around and it's hard to believe they stay like that most of the day if not all the day. However they do have everything you need for basic pet care; from vitamins and minerals to massive cages, so I treated my hamster. They also have a small aquarium and reptile centre but for some reason that isn't always open. I wasn't surprised about the animal care because the staff didn't seem to care much either. I asked for a cage within my budget and the woman just pointed in the direction, not guide me there. Not only that I had to take it from the top shelf because there was no one there to help! Talk about breaking the safety rules. When I got the check out the woman could see I was struggling to fit the large cage in the bag so what did she do? Carried on serving other people whilst I was still at the check out! So I had to bag my purchases on the floor!! It would have been nice if she put a smile on her face, even if it were fake. Even though they have good prices, I won't be coming back here because I felt sorry for the animals and the customer service put me off.

As anyone who owns a pet will know, feeding and caring for them is an expensive business, which is…read morewhy I've always found myself pleasantly surprised by the prices at The Pet Centre. Their prices constantly outstrip those of bigger, chain pet stores, and I've bought a pet carrier (£17.85) and a hutch and run (£109.99) from there. Both are excellent, and still serve me now, and I'd certainly look to them if I needed similar equipment in the future. As well as this kind of product, they sell food, rugs, scratching posts, essentially anything you can name to do with pets. They also, of course, sell the pets themselves, with an impressive range covering everything from rabbits to rodents and birds to bearded dragons. The staff are also extremely helpful, even coming out of the shop to ask if you need help if you're looking at the various hutches at the front.

Another of Dave (the greyhound's) favourite shops and purveyors of a good pigs ear. They also sell…read morea massive range of tripe sticks, chewy sticks and choc drops - according to the owner the latter proving popular with ladies on diets who buy them to munch on instead of, I dunno Maltesers or something. They also deliver which is great and saves me having to carry a 2-stone bag of organic dog food home on the bus. Staff are really nice and helpful and there's also a big selection of daft squeaky toys in a variety of mad shapes available. Other animals are catered for - rabbit food, cat treats, budgies bells etc are can be purchased and it's all very reasonably priced.

I have been in here a few times in passing when I have suddenly remembered that I need to get cat…read morefood. It is a nice setup inside and it is full of treats, toys and food for a variety of animals including dogs, cats, birds and rabbits. The staff are always very pleasant and helpful, they know what they are talking about and have previously recommended vets and grooming services to me before, which is always very handy to know. The prices are not too bad as I have been to more expensive pet stores in Birmingham before. I am not sure what the other items are like, but my cat certainly likes the cat food from here, so that is great. I would recommend this store to those in the area who have pets!

This is a tiny little pet store, probably the smallest one I have ever been in to! It is…read morewell-stocked and they even have some caged birds in there, which I was amazed by considering the size of the place. They also have a lot of advice and information displayed, which is handy if you need help with your pet's requirements. The staff are quite friendly in here, if not a little quiet. I found what I needed quite easily when I went in, which was some cat biscuits and so there was no need for me to ask for any assistance. They also had a few bits and bobs stocked outside such as dog treats, which was nice and also sensible as they really are bursting at the seams inside. Overall, it is a great little pet shop!

Every time I come into Kings Heath Pet Centre I am amazed by the selection and things on offer for…read moremy cats. I had a lot of trouble with my kitten as when he arrived in my home he had fleas. I freaked out and ran down to the pet centre to ask for help on this unpleasant issue. The staff were friendly and did not try to oversell products in an attempt to increase their profit margins. I was sold a spray, a flea comb and a solution to rub into my kitten's skin and fur. Two days later and my kitten is flea free. Thank You Kings Heath Pet Centre. They also have goods for all types of pets and animals, ranging from dogs to your more exotic pets. It is also a great place to bring the kids if you have any. The Cockatoo is one of my main reasons for coming here on un-cat related issues. He/She will quite happily mimic your words if you don't mind looking a little bit silly in front of the other customers. Kings Heath Pet Centre also sells your regular supplies such as litter and food pouches. Their prices are competitive with the larger supermarkets that have the pleasure in buying in vast stock quantities. If you own a pet and live in the vicinity, then Kings Heath Pet Centre is the place for you.

Large pet shop situated on York Road in Kings Heath…read more When I lived in Kings Heath I had a cat and a guinea pig and often visited the Pet Centre. There is a wide range of products for each type of pet, all of my cat and guinea pig needs were well catered for. The staff are friendly and helpful and the prices are reasonable. My main reason for visiting the pet centre was always to see the cute animals, especially the furry little bunny rabbits! *Awww* So cute! There is always a large parrot who occasionally gives people a fright but suddenly squawking or flapping his wings as you go past. Any excuse to go in and I'm there!

Took my dog for harnesses fitting, left 20min waiting whilst staff just walked passed ended up…read morewalking out. Safe to say will not return or spend any further customer there.

I have been a loyal customer of The Big Pet Store for many years. Unfortunately, I have to agree…read morewith other reviews regarding the manager. Our cat was diagnosed with Chronic Renal Failure secondary to Hypertension. This is very common in elderly cats and can be managed for many years with anti-hypertensive medication and diet. We were looking for suitable food and (regrettably) asked the manager. We then got a 20 minute lecture telling us we had been killing our cat because we had fed him Gourmet Gold for years. Apparently it is made from feathers and bones. Really? So how would he explain this in cats who had not been fed Gourmet Gold or indeed the many humans that have never eaten cat food! I work in Medicine so know how frighteningly ridiculous his statement are but can you imagine telling an elderly woman that she is killing her cat? On a separate occasion, he came up to our dog whist we were browsing and said she was ill because her coat wasn't glossy. Her coat is white and has never been glossy. He tried to sell us some dry food that I had no intention of buying. He then went on to try and sell us some ointment for her warts that was used on World war one soldiers in the trenches. What? Again, another unbelievable statement that shows this man has absolutely no idea that warts and caused by a virus and unless they bother the dog, there is no suitable treatment other than surgery and even that will not eradicate the papilloma virus. And as for my dog been ill, she is now 17 and perfectly healthy and happy despite her coat isn't glossy. Sadly, although the other staff are lovely, I have stopped going there because of the obnoxious owner. If the manager is reading this then I suggest you stop accusing owners of killing their pets and gain some knowledge in basic animal medicine which you clearly haven't got. Your comments and "advice" deeply concern me and if you were a health professional, I would have reported you to the GMC/NMC for gross misconduct and dishonesty. I now shop elsewhere and would suggest others do the same if they don't want to listen to this man spouting utter idiotic nonsense.

Being a dog-owner I have something of a radar for pet shops and can sniff one out a mile away. You…read morenever know when you're going to need something for your dog, whether that be treats or essentials, like poo bags or, in the case of my destructive pair, a new lead after the old one gets chewed to bits. Em's is one such pet store that I've used on occasion and it's ok, but nothing special. It's clearly been there for some time and looks it. The interior is a little tired and could do with a lick of paint, but that doesn't mean it's a bad shop. Most pets are catered for here and you will, after an initial hunt, find what you're looking for. They also, strangely, sell a small selection of household goods, like brooms. Actually, now that I think about it and considering the amount of cleaning up I do after my dogs, brooms is a fairly clever thing for a pet shop to sell!

Initially, I was drawn to Em's as there was a rather lovely display of hanging baskets outside -…read morewhich always brightens up a boring concrete urban road, let's face it. So I was surprised to discover that it was actually a pet food shop rather than a florist. In fact - they also cut keys, sell mops and fishing bait, and give free Thai massages whilst playing the banjo. OK, so, that last bit was a lie, but you get the picture. Anyway, this gets a thumbs up from me, for being a lovely, unexpectedly flowery and multi-faceted pet food shop - replete with friendly owner. It was also rather convenient as I did actually need to get some cat food - so where better to be than a pet food store? They seemed a little under-stocked in the whole generic pet food stakes, which isn't necessarily the greatest thing considering that it does actually call itself a pet food store - rather than a pet food/ florist/ key cutting/ fish bait/ mop and broom sellers. That said, I love a bit of a multifaceted local business, and the cat was happy that she got something out of it, so it's all good, really.

family owned so nice and friendly with extensive stock too.read more

Visit here regularly, has a large variety of goods for fish, birds, hamsters and other small…read moreanimals, cats and dogs. They also stock books and DVDs on dogs and calenders at this time of year. I am always happy with the service I get here and once when I purchased something large and heavy it was brought to my car by a member of staff. I really like the newer range of dog toys and clothes (although I will only put a waterproof coat on my dog, they are still cute to look at!) they also do some lovely girlie leads and collars. Was in the store today and noticed they did some agility equipment which I have not seen before and bought a hoop and a jump at £9.99 each as I was very impressed with the price! They also do activity things for children during the summer holidays which is a great way for kids to learn about how to care for different animals.

This is a nice, large and bright store, which I have to visit monthly for my brothers dog's food…read more I always take the two children along so they can look at the mice, rabbits, guinea pigs, fish etc. As well as selling these animals, this store also has an adoption scheme set up with a local animal home, highlighting dogs, cats etc. who are in need of rehoming. Great idea! I can always find what I'm looking for and the staff are happy to advice. The staff are also very happy to carry out large items to your car.

I love this pet store, I think it is really different and rather interesting too! They specialise…read morein reptiles as their title suggests and I think this is great as many pet stores tend to forget about those little critters! They have an array of stock for all pets and reptiles, including bedding, cages/homes for the pet, food and general dried goods. One of the really great things about this store is that the staff genuinely know what they are talking about, they are full of advice and information to suit all pet owners. They also have some books too, which is useful if you if you are thinking about getting a pet. It is quite impressive in comparison to the bigger chain pet stores that are around and it is also so much cheaper! I would definitely recommend this store to anyone who has pets especially reptiles!

I purchased a snake from here a while ago and it turns out it had a mites. Fortunately I quarantine…read morebut still had to deal with them. I wouldn't use them again. The shop looked clean and the staff seemed nice enough.

This is probably the best place in Cotteridge for your pet needs and a good, independent…read morealternative to the larger, chain pet outlets like Pets at Home and the like. The bloke that runs it is very helpful and is happy to order in anything for you that he doesn't currently carry in stock. I asked about the Nature Diet brand of wet dog food that our dogs prefer and he was happy to order in and sell me a box. A 15Kg breeders pack of dry dog food, which he did have in stock, was £11, which is very competitive when compared against the expense and hassle of driving out to a retail park and visiting a larger store, where you might get it for a pound or so cheaper. The last time I went in to the shop they were having issues with their phone line, so if you ring the number it might be dead, but the shop is very much alive and well worth a visit if you have dogs, cats or other super furry animals.

I think that this is a fairly good pet store and I have popped in a couple of times to pick up some…read morecat biscuits. They seem to have a good range of food and treats inside and they always seem to be quite busy. The staff are also friendly and very helpful, when I was waiting to be served the chap behind the counter was giving another customer some advice on food and medication for her dog - something about giving it before or after or with food, so they obviously know what they are talking about. The prices are also reasonable although I have been to cheaper pet stores, but it is not as expensive as some of the chains. Overall, I think this is a good store and would recommend it if you live locally and you have a pet!