Update 2 to 4 Stars: I received a call from the call center where the sweet woman spent the…read moreconversation listening to my concerns, apologizing, and finding a satisfactory outcome. I appreciate the excellent customer service and willingness to listen to my story. It doesn't change my situation but works to find a happier ending.

Milan Laser Brookfield is a very modern and sanitary facility run by professional and friendly…read moreemployees. I am an Asian male-to-female transgender and have so far received 6 treatments over the last 6 months for my bikini area and full legs with clearly visible results. Hair growth has been reduced by about 85% on my legs and 60% in my bikini area with fewer and finer hair growing back between each treatment. Fortunately, I did not experience any negative side effects from the treatments. As a biological male, my hair was thicker than that of women, but the hair reduction has been very effective. I have Colleen as my laser technician, and she is very experienced with laser hair removal. She will never rush through a session, and is very meticulous even when treating a large area. She slows down for you while treating sensitive areas where you need a longer interval to let the pain subside. She will always listen to your pain level and adjust accordingly. She has also been very respectful and understanding of my situation as a transgendered client. I am 100% satisfied with Colleen's service. I feel that my privacy is kept very well, and I never meet other patients during my treatment. Milan is one of the few laser hair removal facilities that can perform hair removal in the bikini area for male/transgendered clients. The laser system is powerful so that the pain in the sensitive areas can be high, but in turn the treatments have been definitely effective for me. The laser system used here have a cooling gas that is emitted with the laser, reducing the discomfort. The only reason why I did not treat my upper body is because I have already completed electrolysis treatment from a different provider in the past. If I had a need to remove hair from other parts of the body with laser, I would have definitely selected Milan. I would say the pricing is what you would expect from a high-quality laser hair removal service, but given the excellent service I am receiving, I can fully understand why. It was definitely worth it for me. Overall, I highly recommended Milan Laser Brookfield for anyone looking for laser hair removal with top-notch service and solid results!

Had my first experience recently with a Nanolaser peel. This place is so clean and professional…read moreplus I was happy with the result. I will absolutely will be a repeat customer.

I always had to wax my legs regularly to get that clean smooth look, otherwise I could always feel…read moremy stubble (I know, tmi). So I decided I was going to get my legs lasered. One of the best decisions in my life! A friend of mine recommended Julie and since ideal image wasn't working for my upper lip, I decided to giver her a try. I can now go without shaving for a week and no one would know!!!! Consequently, I also got my underarms lasered and only after 3 sessions, I have may be 5 hairs left. This definitely helps my crazy busy lifestyle! I do have to warn you that it's not a spa like treatment. It hurts. It hurts a lot. I take two Advil 30 mins before I walk into treatments and it still hurts. It also usually helps to put an ice pack on the treated skin. However, I definitely think it's worth it! If you can take 40 mins of pain 3 times in your life - you are completely set! :)

I had one bad experience 4 years ago. I made my displeasure known and returned to my routine of…read moreservices, since then I've had nothing but excellent service. Tina is the bomb!!!

Had laser treatment with IPL and my skin ended up blotchy so after a month of healing I called back…read moreto schedule a second treatment. I was told the IPL machine was down for maintenance and that they were waiting on parts. I was told I would be called back with update and an appointment. Never got a call back. I have called and left messages with no return call and I also called the main line and talked to someone in Madison twice and was told I'd get a call back from the Brookfield Office. Still no call back. It has been three months and the treated area still looks blotchy. I will now take my business elsewhere.

My husband, mother-in-law, and I all visited the Delafield location for Botox, and it was a truly…read moreexceptional experience. Kathy, our RN, was phenomenal--warm, expert, and patient, walking us through every step while making us feel at ease. The helpful assistant from another Quintessa location (originally from Brazil) was a delight too--her friendly energy and professionalism added such a welcoming touch (sorry I can't recall her name for a proper shoutout!). The pristine facility, smooth process, and natural results had us leaving happy with zero downtime. Quintessa Delafield turned a family treatment day into something fun and stress-free. Highly recommend-- we'll be back! Holly G

Quintessa Brookfield Review: Such a wonderful experience at…read morethis beautiful new location! I first visited a month ago and received some botox and filler which I absolutely love - my favorite part is that none of the treatment I've received is noticeable. It is very nature which is exactly what I wanted. I visited again earlier this week and had my first BBL treatment - WOW! I have always thought I've taken good care of my skin, wearing sunscreen and not going out in the sun too much - but boy oh boy am I surprised! So much sun damage making its way up and off my face - I cannot wait to see the finished product next week. I have a feeling I will be a brand new woman!! Thanks for some wonderful self care treatment Quintessa :)

I have been to Bare Beauty a few times and they are great! Everyone is so kind when you get to the…read more3rd floor on how they can help you. I booked a Brazilian Wax on their website and it was extremely easy, they take credit card information when you book in case you don't show or late cancellation fee. I went in for my wax with any available female staff. Elizabeth Wolf is who I ended up getting booked with and she is amazing. She made me feel so comfortable as it had been a while since I had a wax done. I highly recommend her as I have been back to her a total of 4 times. Will definitely keep coming back as long as I can!

For my first time at this spa, Aesthetician Hannah Lemke was absolutely amazing. I'd recommend…read moreplanning time to find parking if you're driving. Remember to go up one more flight of stairs to the *second* floor. It is beautiful and clean inside the building. As for the facial, Hannah's voice was so soothing! Her touch made me want to immediately book a 3 hour appointment. She knew ample information for helpful skincare routines for each individual skin type. I'd definitely recommend to book with her; as I'll unquestionably be doing!

Everyone was so kind & helpful. I had my first treatment the other day, I felt so welcomed &…read moreappreciated. They talked me through the process & made sure I was comfortable the whole time! Honestly the last process took all of MAYBE 10 minutes for my underarms & Brazilian! They give me all the aftercare instructions that I needed, & then also things to do before my next service. I was recommended here, & I will recommend to others as well!

All of the staff members are super cool and always make me feel comfortable. Process is super quick…read moreand they are very flexible. I love this location!

I was on the verge of having an eyelid lift since my left eye had close to no eyelid anymore. My…read moreophthalmologist convinced me to hold off. One XERF treatment and it's like I had an eyelid lift. I'm shocked at the results!!!! Thank you from the bottom of my heart!

Forever Young is great! The BBL removed the spider veins on the side of my nose, and the…read moredermaplaning facial took care of the hair that shouldn't be there. Everyone is very friendly and kind, and they do a great job explaining each step of the process so you feel comfortable. They also run specials often, so definitely get on their email list!

Dr Straka is the best! He has a light touch with the freeze gun to remove spots. Very upbeat and…read moreengaging, and easy to talk to. His office staff is professional and try hard to accommodate and address any concerns you may have. Highly recommend Dr Straka!

This opinion is NOT about the medical stuff, however the billing dept. is non existing over there…read moreand nobody wants to take any responsibility about it. I am waiting for 2 mounts for $40.00 refund. First I was told the check was sent but maybe just got lost in the mail. Second check was promised to be send. Still nothing came over. Now the excuse is that the person who is responsible for sending it was on vacation so the second check was never cut.... What is going to be the next lie??! It should be no star as rating!

Everything went great! Ladies are amazing. Appointments are very professional. And the laser works!read more

This location is always so clean and welcoming! The girls there are wonderful and so knowledgeable…read more I look forward to getting my treatments here!