First time doing a hydrafacial and I am so glad I decided to go to Skin Deep located at 220 Commercial Dr # D, Harker Heights, TX 76548. My esthetician that did my facial was Katrina. She is an extremely awesome & knowledgable esthetician. She educated me on the best foods to eat to keep my skin young and healthy. As for the procedure, I went with the Hydrafacial Refresh for my first time. It's $145+ and lasts up to one hour. This treatment included cleansing, exfoliation, extraction, hydration and antioxidant protection. Now that I got a feel of what being in heaven is like, I'm so sad that I didn't go sooner. My face and skin feels overall very soft, hydrated and rejuvenated. Everything about this facial was soothing, moisturizing and incredibly amazing. If you're looking for a place to rejuvenate your skin, I recommend going to Katrina at Skin Deep in Harker Heights. It was my first time and I was able to book an appointment the same day. Their hours of operation is Mon-Fri 10am - 6pm. Tues, Thurs 10am - 7pm. Sat 9am - 5pm. Check out their Instagram or website for more information. Katrina exceeded my expectations and I can't wait to return... If you refer someone, you and your friend/family could get $20 off :) read more

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I Just walked out....So annoyed. I went to buy the Image matte spf 30 sunscreen and the girl at the front desk refused to just sell it to me. She asked me my name and if I'd been there before and I told her I had. She then asked when and what I had done. Idk, it's been several months. I'm wondering what's going on. Why do you need so much info when I just want to buy something? I felt like I was filling out a credit application. When I asked her if this was necessary to make a purchase she just gave me this blank look and said yes. I walked out and will never come back. Last time I was there I had a service plus bought about $250 worth of products. Just went there as most places are closed on Sundays. No problem, I'll never return read more

Amazing spa! Such a clean , well decorated business! they always serve you a cold or hot beverage of your choice complimentary and the whole staff is knowledgeable and awesome at what they do! 10000 out of 10 recommend! read more

Jessica is the most professional hair stylist I have ever met. Every time I visit her I'm always certain that she always give me the color and style that I will absolutely love when she is finished. She also takes care to listen to my wishes and is always kind,warm and never rude. I feel very comfortable sending others to her as I know how professional she is. In fact she also colors and styles my own teenagers hair. We absolutely love her! read more

Rude, rushed and expensive. Hires the worst of the worst. Doesn't check up on licensing. Avoid Jessica at all costs. She goes from salon to salon literally hurting people. read more

Never been here before and I am thankful that I did! I first called Monday asking around cuz I knew many salons weren't open & they were kind enough to take me in as a walk-in. They had stylist on call and that was nice of them. I was not able to follow through that day, but I came in Wednesday. Amanda was the one who cut my hair and took off about 8 inches. I had pretty long hair and wanted an angle bob. Not really sure of the actual terminology for what I have. I showed her a picture and she cut it exactly the way I wanted. I feel weird being around new people since having children because I don't get to socialize because I'm busy taking care of my kids... But she was very accommodating and made me feel comfortable. So, if you're wanting a cut & going drastic, you can trust Amanda :) read more

Skin Deep Clinical Skin Care - Here's a comparison of my before & after - Medical Spas Near Me - Harker Heights, Texas

Very tranquil and comfortable interior while you wait in mellow light settings with serene music. Had a good facial experience here. My esthetician performed the routine facial with massage. She adequately steamed to perform extractions and exfoliated using a spin brush. My pores shrunk and my skin looks very smooth and healthy. She made the experience a relaxing one. She was also informative when suggesting services and recommendations for skin care. She wasn't pushy about peddling expensive products like other spas do which I liked a lot. Very conveniently located for Killeen residents and they offer a wide range of other clinical skincare services which are helpful for maturing skin. It was my first service and they offered me 15% off my next service which was cool. I'll be visiting again soon! read more

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Very professional and top notch service. I've been going to Jessica for my hair care needs for almost 3 years and she is amazing at what she does. read more

I would just say, buyer beware. I was bought a package for 4.5 hours of services. I had been before and loved it. This time it was completely opposite. I checked in at 1245 for a 1 start time sat in a room tell past 1 then was taken to get dressed and get started for a sugar scrub then on to a hot stone and for both which should have been two hours I was done in 1 I was then supposed to get an hour facial plus an additional service nope they combined and rushed them. Then I was supposed to get lunch that now they don't provide so I got some stale crackers and the drink I was supposed to get never showed up. I was just sitting there rushed and annoyed. I tried to reach out to them and express my frustration and they just chocked it up to how things are now and sorry it was different and more rushed but they didn't see an issue with it. I would recommend spending your time somewhere who values it and makes sure they do what you purchase and honor it. Not a customer fault you changed your package you stilll need to honor what you sold. Very unprofessional. read more

So I got my husband to try the 1400 calorie burn rap. We got home he took a shower it turns out it only burned him he has a big burn mark on his belly. I'm going tomorrow to complain for him due to he has to work tomorrow!!! read more

Skin Deep Clinical Skin Care - His burn from the rap - Medical Spas Near Me - Harker Heights, Texas

I got a prenatal massage at 36 weeks pregnant, and out of all the massage experiences I have had, this ranks near the bottom of the list. The spa itself is nice, and the staff is very friendly. My massage was scheduled for 10am, and I was told when I made the appointment to show up at 9:45 to do some paper since it was my first time there. So I show up at 9:45, the doors are locked, and no one answers. I waited in my car until 10. At that time the doors were still locked and I had to call someone to let me in. So by the time I get in and do paperwork and get back to the room it's almost 10:20. The massage I paid for was supposed to be 60 minutes. Despite getting a late start, it was finished and I was walking out the door at 11. So I definitely did not receive the full time paid for. Now for the actual massage. My therapist was and she was okay at best. The only reason I am giving this review 2 stars instead of 1 is because I appreciated the deep pressure she used. I left with my tense neck and shoulders feeling better. That being said, I don't have much else positive to say. Before (and during) the massage she didn't ask me a single question. Nothing about preferences, places to focus, dislikes, pain, etc. Not that I want to have a long conversation with my therapist, but checking in with your client seems like something important, especially being 36 weeks pregnant. I struggled to be comfortable throughouthe massage. It was burning up in the room, and I had to ask to be uncovered because I was literally sweating. I also was lying flat on my back for too long, which is not comfortable (or particularly safe) for a pregnant woman. These are my biggest complaints, however. At the end of the massage, my therapist rubbed oil all over my face! She then used a wet towel to wipe it off, completely messing up my makeup. How weird! I would have asked her not to do it, but i had no idea it was coming. This massage was not supposed to include a facial or anything like that. I've never had a therapist do that before. I had to go out and run errands after that with my makeup looking terrible, so that was annoying. And here's the worst part. Her fingernails were WAY too long!! She was scratching me the whole time! She even broke skin on the palm of my hand. Completely unprofessional and gross. A massage therapist should NOT have nails long enough to scratch you! The cost of the massage was $85. It is on the steeper end of what I've paid for a massage, but not totally unreasonable if the services are worth it. To me, it was absolutely not worth the price. This is the first time I did not tip after a massage because I just could not justify paying any more for that disappointment. If I need another massage, prenatal or otherwise, I will go somewhere else. If I ever do choose to go back to this spa, I will certainly request a different therapist. read more

I've been going to Skin Deep for 5 years now and I have NEVER been unhappy. Their salon which is one of the newest additions is wonderful! I am very particular about my hair and I don't trust just anyone. Heather has been doing my hair since I first moved to Killeen and she is AMAZING!!!! She is an extremely talented colorist & stylest among other things. She adapts to every customers needs and is maticulase with everything she does, making sure the cut, color and style are perfect. Becca Korte is the owner and she is OUTSTANDING as well!! She is extremely knowledgeable about any and everything skin related. She has done multiple peels, facials, hydra facials and other procedures for me and I've been extremely happy with the results. The spa also carries their own line of skin care products and glo minerals cosmedics. Both of which is use daily with great results. The spa and salon are extremely clean, beautiful and very relaxing. The staff is very knowledgeable, I've had my nails, pedicures, multiple facial treatments and massages done here. I've also used the infared sauna and had wraps done, all wish amazing results. I love that they have a doctor come in that offers Botox and Juvederm at a good price. I have been to multiple spas, salons and skin care experts all over the country and Skin Deep is by far the best! They are very reasonably price for a spa, clinical skin care and salon. You really do get more than you pay for with them. Even though I've moved 9hrs away I will be still be purchasing their skin care line and having it mailed to me (which they offer and do all the time). I'll also be coming back for procedures and to have Heather do my hair. I highly recommend Becca, Heather and the Skin Deep team. read more

I'm giving it a low star rating due to the fact they wont honor my full gift card, I had explained to her I have literally lost 3 family members Mother in December Father January and my children's Dad first of August. I'm sorry I didn't grieve fast enough to use it. I'm barely feeling up too it now. But I was hoping for this to help me relax but now guess not. I would normally definitely understand. But due to my circumstances I don't. I'd even bring in the death certificates for proof! Guess I'm disappointed in the non compassionate manner. read more

I had my first consult and treatment (VI Peel) with Becca. I LOVE this spa! Becca is above and beyond awesome -- I just wish I had tried this place sooner!!!! (What is the deal with the lack of Yelp reviews......sheesh?!!!) I regularly get facials, and I've had my fair share of microdermabrasion, chemical peels, and such, so this isn't my first rodeo: The prices are VERY reasonable, booking appointments couldn't be easier, and they texted my appointment confirmation/reminder = AWESOME! They carry a good selection of professional-grade products, they offer a wide array of services and treatments, the spa is clean and professional, and the staff is really friendly, knowledgeable, and professional. I'll definitely be getting my facials and treatments done here, instead of driving all the way out to Austin. read more

I had a long week and wanted a massage. I called Friday afternoon and was scheduled for Saturday. Location is convenient and parking is right out front. I was quickly checked in since they had two people working at desk. The waiting area is nice with spa type water pitcher. I was also offered tea or coffee. The spa is clean, decorated nicely and has nice soothing music playing. The massage bed was soft, warm and relaxing. There was a mirror in the room so I could smooth my hair after the massage. Nice relaxing place. I will definitely be back! read more

Skin Deep Clinical Skin Care - Medical Spas Near Me - Harker Heights, Texas

I really enjoy going to this place. The staff is very nice, the place is beautiful and always clean. Taffi, the technician does a wonderful job! read more

I use to go here regularly to see Jordan, but my last visit felt rushed and I went home and had to completely redo my hair because my roots were still wet after having it blow dried by two people at the same time and a flat iron following right after. My hair is thick and naturally curly, but I've never needed two people at once. It's decent/okay I'd say not somewhere I recommend for people with my hair type, so I stopped going because I'm not gonna pay over 50$ just to have to go home and do it myself again. read more

I have been going to them for years for many services such as facials and massages. The staff is always friendly and environment is relaxing. If you are looking for great customer service and trained professionals this is the place to go. read more

My husband purchase a $180 gift card to Skin Deep for our Anniversary. This week he decided to surprise me with an appointment to use it. But I can down with food poisoning. As a courtesy he called them. They wanted to charge him the entire gift card face value. After 5 minutes of back and forth discussion they agreed on $80. I'm not sure how Skin Deep intends on keeping new clients with that kind of customer service. read more

Was referred to Amanda here for a hair cut. I had a great experience. The salon was clean and smelled great! Amanda listened to what I wanted, and also made suggestions. Which I took and loved. She updated my style without taking much off of the length. I love what she did and will be returning. read more

The prices are a little steep, but the friendly staff and clean facilities make up for the price tag. I have had facials, eyebrow, bikini and Brazilian waxes by two different employees (Ashley and Christine); both are always polite and professional. My only complaint is that my first bikini wax was a little uneven, but otherwise great. read more

My husband bought me a gift card last year for my birthday and I finally decided to use it right before it expired. Being that I have a newborn baby and my husband is a truck driver that is on the road, I had to reschedule a few times. I had to cancel my appointment twice and my gift card was about to expire but the staff at Skin Deep let me reschedule for a third time and they extended the expiration on my card. Oh and the service was great as well! read more

I have recently moved here from North Texas so I was really excited to find a salon and spa near my home. I started with the request for a color on my hair. The salon I went to previously removed the color I had at that time because it was too dark. The lady there proceeded to keep it light but made it red. I kept requesting a "light brown" so of course I was sick. That is the main reason I was so happy to find this salon. I went to my first visit with the hairdresser. She was very nice. She asked me how I wore my hair and I told her. I brought in a Loreal color that I wanted color matched. (I am currently unable to color my own hair,) When I looked up it was very dark. A pretty color but not at all what I requested. She told me it would fade. That surprised me since this was a salon color and not something off the shelf but I said okay. She also cut my hair. I didn't request that. She gave me a horrible haircut that a month later I am still unable to style. After three weeks the color still was dark, the color did not fade so I called. The lady was kind and told me she would correct it. I went in and again had the color stripped. Guess what...when I walked out I had light RED hair. Funny! I have certainly had bad haircuts before but getting the color right at a salon has not been a problem until now. She told me she suggested I continue to use the store bought color because she tried to match it and I still wasn't happy. Okay.... I am okay with that and would have been using it if I could use my left arm. For that disaster I was charged $120 for a bad color job and a bad haircut. We left on good terms as I felt she just couldn't do what I asked. I actually felt sorry for her. I was also interested in getting permanent makeup for my brows. Since I have had these medical problems I have difficulty applying makeup. I will not have use of my arm for approximately six weeks after my operation. It paid $28 for a consultation the same day of the initial hair color incident. After consulting with the esthetician/owner I decided to go ahead. We scheduled another day the same week. That required a $100 deposit and another $200 the day of the procedure. I agreed. The procedure went well. When I returned for the 1 month "correction" I mentioned that the right eyebrow was lower than the left. She agreed and blamed it on "my anatomy". I am well aware of imperfections in anatomy, When I do my make up I try to apply it so my anatomical imperfections don't show. She tried to increase my brow size by three or more times. I told her I didn't like that . Her response was that you don't just want a straight line. Guess what? Straight line and uneven brows, and a flaw from the first visit she didn't correct. I will never recommend this place to anyone. read more

In my opinion, integrity is everything. As a retired cosmetologist, I know that you have to be careful to whom you entrust your face for permanent make-up. I wanted to get permanent lip color. Fortunately Skin Deep Salon and Spa is close to my home. I have some health issues and could have made a very painful mistake. They put my comfort and well-being ahead of their profit margin. For that reason I would highly recommend this spa to all of my friends and acquaintances. When I am in need of any personal care I will entrust myself to them. I see some spoiling coming to me in the near future. See you there! read more

Peaceful and relaxing atmosphere I go there on a regular basis to help treat a chronic pain issue in my neck and shoulders. Audrey is by far the best massage therapist I have seen in 20 years. She is very kind and was able to release tension that had been on my shoulder for as long as I can remember. I highly recommend the whole staff you will not regret it. read more

I have been to Skin Deep a couple of times for hydrafacials (AMAZING by the way) and decided this would be the perfect, relaxing and fabulous place for my bridal party to get their hair and makeup done. The wonderful hairstylists opened up early for us and the two began working on us six women! We had two hairstylists, two makeup artists and the lovely front desk ladies. They had a plan and rotation set-up to be the most efficient they could. Everything turned out beautifully and our airbrush makeup combo was perfect as well. Our ladies looked gorgeous! Prices were very good. Thank you to all the staff at Skin Deep. You know how to make a woman feel fabulous! read more

This was my first time here. I needed a haircut this week so I just looked at a few places on Yelp and choose this one. I called Monday and was able to get an appointment the very next day! I'm happy with the hours they have because I work until 5 everyday and a lot of places close before that. My appointment started on time. My hair stylist was Jordan she did a great job. She was very friendly and so was the rest of the staff there. I love love love my hair. Even though all I had done was a trim and a deep condition (which was amazing and my hair feels great). She also curled my hair and it looks so pretty like this so now I'm going to curl it more often! I def would recommend this place!!! I'll probably go back soon for a facial or a pedicure! :) read more

I have been going here for years and all of the employees are really nice and friendly. Amanda has been doing my hair for a really long time and I wouldn't go to anyone else!! This spa is awesome. read more

Just moved here and found this gem. So happy with my haircut and how they accommodated me as a walk-in. Amanda cut my hair and she was so super friendly. I look forward to experiencing the other options they have here since its a full service spa! read more

The staff was all very professional and pleasant. They took the time to answer all my questions and then some. I look forward to seeing her again for my facials and microdermabrasion.. And my skin looks amazing read more

My husband purchased the Essentials Package for me for my birthday. I was so excited. The facial was amazing and the massage was great EXCEPT for the ceiling fans going full blast in the room. The pedicure and manicure were a sad joke. Fast, sloppy and the rooms were dirty. There was nail dust on the manicure table. They served my lunch to me on a wooden tray during my pedicure. Trying to eat, balance the tray and enjoy my pedicure was impossible. I left angry and disappointed and will not return. Anything but a spa experience. read more

I went and had my hair done by Kim. She listened to exactly what I wanted & my hair came out better than I could ever imagine. I will definitely be back. read more

Great atmosphere, extremely kind employees! Tina did a perfect job on my hair! Definitely going back to see her in a couple months!

I booked an appointment a month in advance for a couples massage. It was confirmed three times to include the day before. I requested the services with Taffy and after we checked in, I confirmed my massage would be with Taffy. After sitting down in the quiet room, Taffy takes another couple back to do their massage during the time my husband and I are scheduled for our massage. I waited and then inquired with the front desk if she was running behind. The employee proceeds to tell me my massage would be done by someone else. Seriously!? When I spoke to the owner she then explains the other couple was scheduled for a massage, and after arrival the husband did not feel comfortable having a male masseuse. Without any regard to my request, I basically had to settle for what they wanted. I have gone to this salon on and off for over ten years. I guess planning ahead for services and loyalty don't count these days. Since I work in customer service I will steer everyone clear of this place and will never go there again. read more

The employees are wonderful, but the owner not so much. She is rude not only to customers but her employees as well. She overbooks so everyone is rushed. I have been here a few times, but I am looking for a more relaxed spa. Seems to be all about the money here and the more people she can book in the more she does and does not realize if her employees are rushed then the clients will feel it. read more

I normally don't review things, but I had such a great experience here that I had to share. I am new to the area and based on the previous reviews decided to take a chance on getting my hair done. On the day of my appointment, my hairdresser was running late, but the receptionist was kind enough to call me and let me know she was behind so I didn't have sit and wait there. I was pleasantly surprised with the time and intent Heather spent listening to what I wanted and offering suggestions. She went to work changing me from a blonde to a brunette and I LOVE my new look. If you are looking for a place to have a fabulous hair cut and/or color, this is the place!! read more

This was my first experience at a spa and Im hooked now. I had the pleasure of having the owner do my facial and she gave me a lot of tips for my African American skin care regime. I can't wait to go back. read more

I have been to Skin Deep several times over the past four years, and my last visit was, indeed, my last. I booked The Essentials Package (a Swedish Massage, a facial, a mani/pedi, and lunch) and went in on a Tuesday, which may have been my problem. Perhaps they have better service in the afternoon hours and on Saturdays? When I first arrived, the girl at the desk showed me where everything was, how to get ready, and where to leave my things. This was right when the spa opened for the day, and there were still towels, robes, etc. in the hamper in the bathroom/changing room from the day before. I expect a spa to wash their towels at the end of the day or at least have employees get there an hour early to spruce up for clients. After changing into my robe (since I had multiple treatments) I went into a quiet room and waited for the Massage Therapist. I was thirsty and went to look at the tea, but there was very little water in the tea kettle (it also looked like it was left over from the day before), and there was no cold water available either. Then I went to my massage, and the girl was very nice, but just simply not as good as others I have had work on me, even at Skin Deep. I even told her where I was tight, and she didn't really pay them any special attention. From there, I went back to the quiet room where there was still no water (extremely strange since at most spas that I have been to there is water everywhere, and immediately after a massage the Massage Therapist usually greets you with a glass since you are supposed to flush out the toxins), and then the girl who had met me at the front desk and showed me around told me that she would be giving me my facial. That was odd. I expect that when someone tells me what will be going on during my visit, they might mention that they will be performing one of the services. I started to question if she was adequately trained to give a facial, since I assumed she was just a clerk from the front desk. During the facial, she did not once tell me what she was going to be putting on my face, or what it does. I had to ask. Again, something I have never experienced before anywhere else. After the facial I went to change back into my clothes and then went for my manicure. Again, no one seemed to clean up the night before. There were obviously bottles of nail polish and other equipment out from the previous day where they didn't belong. This is just pure laziness. Preschoolers can clean up better than that, and it only takes five minutes. After that, I finally went up to the front room for my pedicure, where I was brought my lunch. What a disappointment! The last time I was there for the same package it was pretty much the same meal, so I knew it would be tiny and not that great, but it was even worse this time. I was given a glass of water (the first glass I had had all day and was there for about 3-4 hours), a few generic Saltine crackers, salad that was from a bag, dressing that was most likely squeezed from a bottle of Kraft, and chicken pieces that were completely overcooked and bone dry in a microwave. I expect a lot better quality from a spa; not over processed food that has been nuked beyond edibility. At a spa I expect to be given healthy, nutritious food. I don't expect them to have a full kitchen in the back, but surely some extra effort can be made. Maybe some whole wheat/grain crackers, some pieces of cheese, other vegetables? In short, I feel that the ladies that I was with were just young, and inexperienced. They were probably in their early 20s, if that, which is not a problem in and of itself. The problem is that they lacked professionalism. They did not go above and beyond; they did the bare minimum. The entire staff needs to look at its practices and see what can be improved upon. Perhaps the people performing services need more training on what they are responsible for after they are done with clients for the day. Perhaps they need more professional training or should seek to improve their skills at a class in Austin or Dallas. Perhaps the management knows nothing of this and the spa is getting a bad reputation under their radar. I hope that this review is constructive, and that changes are implemented. Skin Deep used to be "the" spa to go to in the area, but unfortunately I am going to have to look elsewhere. read more

I was not happy with this salon's practices. I was happy with my facials and manicures, however I didn't like that they would try to set up my appointments with different people. When you go to a salon and see one particular person it's because you like them. Three times when re-booking they would set me up without even openly stating that they were booking me under a different girl than the one I prefer. fter they did it once, I always asked before I left who I was being booked under. Unfortunately, they did it when my manicurist was right around the corner and heard that I was being re-booked with someone else. She ended up quitting on the spot because they were repeatedly giving her clients to the other manicurist. That practice disrespects the client and their employee. The owner Becca also makes their employees sign a non compete contract which forbids them from even working for a different salon locally. That is not ethical. You should not prevent someone from being able to work. It's common practice to have a contract where you can't open your own salon within a certain distance, but not prevent them from finding another job with a different salon. Bad all around practice which I do not support. Find a different salon who treats their employees and clients with respect. read more

Made an appointment and visited this salon as a Valentine's Day outing for myself and my "date." We chose the salon for its upscale atmosphere and intimate nail spa area where you share a bench while getting your toes done. In the waiting room we found all the refreshments empty and although the staff filtered in and out of the room no one replenished the drinks or coffee. We were particularly parched so this was an inconvenience but we didn't think too much of it. When my manicurist came to get me, I asked if my "date" would be joining me and she said no, that they did not have enough room. For a Valentine's Day spa retreat I was very disappointed and she said there was nothing she could do, basically wished us better luck next time and ushered us out the door. My "date" was my mother who drove 3 hours from Dallas to join me for a Valentine's Day out and I was beyond embarrassed. As I had booked these appointments in advance, at this point all other salons were booked for the day and we ended up going straight home. When I emailed and FB messaged the salon in regards to my bad experience I never received a response which furthered idea that this salon is just not up to par. I will not recommend this salon to anyone. Very very disappointed in their customer service and attitude towards clients. Zero stars. read more