Skiing? Eh, something I had never done until recently.
As a result, I needed to rent equipment as I wasn't going to buy equipment I wouldn't likely use again anytime soon.
We found this place and what an adventure it was. Getting in touch with these folks was a tad tough as an American. You call them and they don't pick up. Fortunately they have a WhatsApp account and from there I was able to speak to Sandra, who was very helpful and nice.
They stay open pretty late by Chilean standards. Every day until 8 PM. Have to say going there was pretty enjoyable as 1) They have parking up front (something not common in Santiago) and 2) The staff was warm and welcoming.
I will say this though - bring a Spanish speaker with you. They have signs outside showing English and Portuguese as possibilities of what they speak, but I'm to this day unsure if that's in relation to the ski resorts they provide supplies for or they themselves actually speak it. I'm inclined to say the ski resorts as their English at least was practically nonexistent.
Even as a Spanish speaker though, I'd recommend looking up some of their terminology. I say this as even speaking English (my more dominant language), I didn't know what exactly to ask for, and doing so in Spanish was just worse. It's not every day language. How the heck was I supposed to know that ski poles are just that? Ski poles? I seriously overthought that one given all the things we rented.
At any rate, they'll make you feel like family. Natalia and Ernesto took great care of us, even to the point of remembering us days later when we returned the equipment. Recommend the shop for its in-person customer service, but do seriously have some patience in contacting them. They don't ever pick up their phone! read more