I love this store! I bought my Sperrys and a pair of Sorels here and both visits I saved $30-40…read morebecause I decided to shop at Get Outside instead of Little Burgundy/Soft Moc. The staff are really helpful and very patient. My latest was visit was to purchase a warm and waterproof pair of winter boots. My sales associate had so many good recommendations for me and helped me make my decision. When I tested them out at work and found that they were too small, they were very accommodating of my exchange and went above and beyond to refund my $ back. They have such great stock (Blundstones, Birckenstocks, Uggs, etc.) and even backpacks, hats and other accessories. Would highly recommend this place the next time you're looking for a pair of shoes!

I ordered shoes on August 21st and there is still no evidence of them being shipped. I have…read morecontacted Getoutside Shoes multiple times and they blame US Customs and Border Patrol and have not done anything to rectify the situation. I asked them to re-ship the item and have not heard back. But if you are in the US, do not order from them until they can actually deliver the items! They said 5-7 business days and we have far exceeded that at this point yet they just continue to offer excuses and not a remedy.

If like me, you want stylish footwear that will bring an outfit together, then this is likely one…read moreof the better parts of the mall to checkout. with every style of shoe for every occasion this one-stop-shop has all the footwear you will need to look good and feel youthful at the same time. I've bought dress shoes for a few more somber, occasions along with the shoes I wore to say I do, or to go out in a casual setting even to a boat party or two. So if you like shopping in stores with some sick beats playing, this shoe store is for you, it will have you wanting to stay and dance in your new shoes, not to mention the accessories. they have just about any color and material of belt to match your shoes, and If you can't find what you are looking for the staff will be more than happy to help. In the meantime, you can bust a move(if you don't mind people staring at you )or if unlike me you are normal you can always just sit on the nice comfy seating they have and wait.

Like most clothing stores directed at women, it's half shoe store, half dance club…read more The vivacious rhythm isn't for me, but there's smoke opportunity to sit down while your partner shops, and that counts for something. The staff are helpful and will order in a colour if it's not in stock, so there's that too!

Very bad service! The salespeople at this location are rude and unhelpful. You have to wait in this…read morelong line for the cashier just to get a size and line up again in the same line if you want to checkout. Meanwhile, there were at least two salespeople walking around the store yelling at people to line up at checkout, as they're unable to get a size for you. Also, this one salesperson accused me of putting the shoes everywhere and even had the nerve to tell me to push the shoes back on the shelf myself. Kind of shocking - I had to inform her the other shoes on the floor were not mine and the other customers were trying them on instead. Even if they were mine, that's not my job to do as I don't work here. Gave up and didn't end up making a purchase.

I love SoftMoc. My closest location is this one at Markville Shopping Centre…read more For a while, I have been eyeing a pair of burgundy Vans. They were on sale at long last. I seized the moment and bought them online. What I do these days is have my order sent to this store. When my order is ready, I drop by the store and pick it up. I have been doing this for a number of years. Sure enough, my pair of sneakers were available for pickup the night before I was heading off to Montreal. I drove from work over to this store. I provided my name to an associate and waited by the front counter. Moments later, I got question to confirm my last name. Apparently, there was another order where our last names different by a letter. Anyway, I got my shoes and was excited. The woman asked whether I wanted to try them on. I have owned a pair of Vans in the past, so I was okay taking a pass. When you do pick up your order, you need to sign for it. I did that and brought them home. I tried them on. As expected, they fit like a glove and were comfortable. I love the colour and how lightweight they are. Staff here have always been friendly. They are competent. All is well. (270)

Peter (manager?) is rude and pushy. The company does not stand behind its products. Will never shop…read morethere again.

Finally!!! A shoe store that provides absolutely ah-mazing shoes with the service to match!!!read more

The sole of my brand new shoes fell off. Wearing it for the first time. I bought it 3 years ago…read more The rubber disintegrated. Very disappointed!

We have been fans of Cole Haan's men shoes for over 5 years now. Combining Nike Air Technology…read moreinto Dress shoes and boots was an ingenious idea. The newly renovated store looks fantastic now. Staffs are very nice, polite and helpful. They make me feel like I can always go in and have a look, without being pressured to buy something. I just wish that with strong Canadian dollars, prices should be more competitive to US stores.

Appreciation for Nike Toronto…read more I had a wonderful weekend at Nike Toronto! The staff were very friendly, welcoming, and professional. A special thank you to Sally, the manager, who was incredibly accommodating. She listened to our concerns about the wait, especially since we had a flight the next day. Not only did she take the time to help me, but she was also attentive to other guests whenever she could. As an ARMY myself and someone who has worked in the retail industry, I truly appreciate great customer service. Sally's actions showed how professional, understanding, and dedicated she is to her role. Her kindness and willingness to help made our experience even more memorable. Thank you, Sally, and the entire Nike Toronto team, for such a wonderful experience!

Great customer service from all the staff, especially Brayden. I purchased my KB Black Mamba jacket…read morehere and, most recently, the highly coveted Jordan 11 Gamma Blues. We just happened to walk by, and they were released within the hour. The limit was one pair per person. Although we couldn't try them on and the purchase was non-refundable, the experience was still exciting. The store is conveniently located near the north end of the Eaton Centre, next to Eataly.