I had the unfortunate pleasure of being kicked out of this place tonight simply for asking a question! My son was invited to a birthday party this evening. I was unaware that there was $15 charge to simply enter the facility with my child. Again, I was only there to chaperone my child. After being told I could not enter I paid the $15 fee because well, I'm not the type of parent who's going to just leave my 9 yr old at a party by himself. For the first 45 mins of being there I was on an important call. The child's parent who orchestrate the party said, well you're here you might as well skate. So I wrapped up my call and while doing so she went and got a ticket from Bob the owner, and told him that we were now going to skate. She picked up a pair of skates for me and when I tried them on they did not fit. I then went to the counter and tried to exchange my skates. I was greeted by a young employee who instantly was short with me asking for my ticket. (I was confused by this) I told him I didn't have one, and was wanting to swap out my skates, that my friend had got for me. He continued to drill me over and over again about why I had skates. I was super uncomfortable with his behavior and asked why there was a problem. He walked from around the counter and as he walked away said, " I'll throw you out". Again, I was completely taken back by this treatment, and as he approached with Bob I asked him to repeat what he said, he stumbled over his words and said, " I told you that I'll kick you out. To which I responded, why? I'm simply asking you a question as a paying customer I believe I have that right. Bob, almost instantly said, you told me you weren't skating. I said yes, but I've now decided I am, and to be honest if it weren't for this party I would not be giving you my business. He then said well leave then. I have lived in this community for years. I have never been treated so disrespectfully in my life. I grabbed my son and told him it was time to go. At that point the parent who arranged the party came to speak with Bob. He was again very short and even crude to her about the whole ordeal. Realizing the type of establishment this was and who Bob was as an owner, I said well would you give me my $15 back then. He sarcastically said no. I was blown away. At that point I asked him for his name and he gave it to me, then asked for mine, to which I declined. He then said, "well I have your credit card number"! With a smirk on his face. I told him you realize that im leaving because of the poor customer service right? And he said well if my employee treated you like that then you said something for him to do so. Wow! I am a respected member of my community, and conduct myself as such at all times. Never did I raise my voice, swear, or get violent with him. We will not be returning to skate land. And I believe in times like these, customer service is beyond imperative to keep business open. If ever asked about this place Yu can be sure we will not recommended. Pretty sad situation, as my son has recently taken an interest in skating however tonight he saw how I was treated and his sweet soul asked that we never go back there again to which I agreed that we would never subject ourselves to such poor treatment ever again! read more

I had the unfortunate pleasure of being kicked out of this place tonight simply for asking a question! My son was invited to a birthday party this evening. I was unaware that there was $15 charge to simply enter the facility with my child. Again, I was only there to chaperone my child. After being told I could not enter I paid the $15 fee because well, I'm not the type of parent who's going to just leave my 9 yr old at a party by himself. For the first 45 mins of being there I was on an important call. The child's parent who orchestrate the party said, well you're here you might as well skate. So I wrapped up my call and while doing so she went and got a ticket from Bob the owner, and told him that we were now going to skate. She picked up a pair of skates for me and when I tried them on they did not fit. I then went to the counter and tried to exchange my skates. I was greeted by a young employee who instantly was short with me asking for my ticket. (I was confused by this) I told him I didn't have one, and was wanting to swap out my skates, that my friend had got for me. He continued to drill me over and over again about why I had skates. I was super uncomfortable with his behavior and asked why there was a problem. He walked from around the counter and as he walked away said, " I'll throw you out". Again, I was completely taken back by this treatment, and as he approached with Bob I asked him to repeat what he said, he stumbled over his words and said, " I told you that I'll kick you out. To which I responded, why? I'm simply asking you a question as a paying customer I believe I have that right. Bob, almost instantly said, you told me you weren't skating. I said yes, but I've now decided I am, and to be honest if it weren't for this party I would not be giving you my business. He then said well leave then. I have lived in this community for years. I have never been treated so disrespectfully in my life. I grabbed my son and told him it was time to go. At that point the parent who arranged the party came to speak with Bob. He was again very short and even crude to her about the whole ordeal. Realizing the type of establishment this was and who Bob was as an owner, I said well would you give me my $15 back then. He sarcastically said no. I was blown away. At that point I asked him for his name and he gave it to me, then asked for mine, to which I declined. He then said, "well I have your credit card number"! With a smirk on his face. I told him you realize that im leaving because of the poor customer service right? And he said well if my employee treated you like that then you said something for him to do so. Wow! I am a respected member of my community, and conduct myself as such at all times. Never did I raise my voice, swear, or get violent with him. We will not be returning to skate land. And I believe in times like these, customer service is beyond imperative to keep business open. If ever asked about this place Yu can be sure we will not recommended. Pretty sad situation, as my son has recently taken an interest in skating however tonight he saw how I was treated and his sweet soul asked that we never go back there again to which I agreed that we would never subject ourselves to such poor treatment ever again! read more

Look its time for someone to be honest about skateland! First, I find it so disrespectful that the skateland I grew up in has been ran DOWN to the ground........I have t say this "Please fix the skating rink floor" I have never in all my life been to a skating roller rink where the owner decides to just let the floor be in finished, the pavement is uneven and actually quite dangerous. Not sure why this has not been addressed but I guess thats why I am here. I was looking forward to bring my kids here one day but at the looks of it not sure how long it will last. O and another thing either TURN UP THE MUSIC SO WE CAN HEAR IT OR REPLACE THE PA SYSTEM CAUSE YOU CAN BARELY HEAR THE MUSIC. WHAT HAPPEN TO AGE SKATING AND ACTUALLY INCORPORATING THE DISCO LIGHTS THAT HANG FROM THE CEILING????? Use them thats what skateland use to do. Mannn o Mannn.......GET OT TOGETHER AND FINISH PAINTING AND GLOSSING THE FLOOR PLEASE AND UPDATE THE MUSIC SELECTION MY GOSH.... read more

got stabbed behind here. went to meet my friend from craigg's list...he promised me a disease-free kitten. he told me to meet him behind skateland but he had a knife and stabbed me in the abdomen twice. my previous visits to skateland were good. love the choice of carpet, really distracts from the puke stains. would recommend. read more