Review is entitled EPIC FAIL…read more I have rented from Europcar before, but I am not sure what happened this time, but both the product was unsatisfactory and the service was horrible. Here is the scenario: We made the car reservation while on vacation on line before our travel day. We received a confirmation back shortly there after and on our travel day, arrived at the airport. We found the rental location easily just outside the main terminal but upon checking in, they indicated they had no car available. I indicated we received a confirmation but did not get a message or email indicating they had a shortage on cars. At the counter, we displayed our reservation and verified we did not get a cancellation. When asking the counter what we need to do, they indicated: "You need for find another car with someone else." I was very surprised at the answer. I asked them if it is normal not to notify a customer a car was not available no to notify the customer if it was not available. They indicated we were notified via email no car was available and: "You know how the internet can be." But we still had to find a car with someone else. There was no effort, what so ever, from Europcar at this location, to refer us to some one. They did not say, this rental car agency has the car you are looking for at this price and they are waiting for you....nothing. Not even good luck. It is rare you get service such as this, and can honestly stay I will not rent a car from this location again. Their inattention could cause a vacation to go terribly wrong, and it was obvious, they did not care about their customers situation or if they found transportation to their final destination.

This was in Nantes France. I normally use Enterprise for all my rental cars. I booked SIXT because…read moreof the location and the cars seemed okay and prices were ok. IF you use this company, be sure to buy rental insurance from a different provider and use your camera to video every inch of the vehicle. These two things will make your rental much better and you won't have surprises when you turn in your car. SIXT customer service is not there to keep a customer, they have no power to do anything useful in my case. I will definitely use Enterprise again and warn my friends, family and colleagues from using SIXT.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

The Nantes train station is not super big but surprisingly there is a decent selection of car…read morerental companies. Having had a good deal on a resy, Super friendly staff gave a lot of tips on being in town during the holiday. The lot is strangely like a block away in a weird shared parking lot with a car wash and other things but easy enough to navigate. other than that, a solid place to get your local beater for exploring..