We had a good and the most horrible experience with the agency. One nanny emotionally abused my son…read morein 2 days that she was there.When I left with my daughter to class I checked the cameras at home and she put my son infront of TV (when I specifically told her he can only watch tv when he eats) and went outside to speak on the phone. When I texted and called her she didn't respond. Then I spoke to her through in home camera and she flipped out on me calling me names and threatening that she's going to leave now if i "don't get my ass home right effing now". She continued to yell at me through the camera. While I got out of class at this point my son was distressed and crying in hysteria. She proceeded to call my son horrible names and eventually left the house and stood outside while my son was in panic crying for 15 mins while I was driving. When I finally arrived she was still outside proceeded calling me names. I ran into the house with my daughter and saw my son on the floor in complete panic. They clearly did not do a thorough background check on her. Our other nanny was good but she quit because she felt "overworked". While she never worked for more than 40-43 hours per week. Having said that the agency provided us with babysitters when our nanny wasn't available and we're very efficient with it.

We came to PB from out of town and wanted a babysitter for the day . Most of the high end hotels…read more(Four Seasons, Ritz etc) recommend her service, which is how I came across it. The owner is very prompt and polite and has a great reputation. However, I was not overly impressed with our sitter. She had great nanny experience, was polite and arrived on time, but seemed uncomfortable with a small infant and was used working with toddlers and older kids.

We absolutely love this daycare. Our little girl has been there for three years. She enjoys it and…read morehas met so many friends. The teachers are fantastic. They give the kids so much love and attention. And in the summer take them on Friday's on field trips and have fun activities planned.

Very disappointed with this daycare. I already had concerns about cleanliness, and now my child was…read morebitten on both hands by another child while staff were inattentive. Proper supervision and child safety should be the top priority, and sadly that was not our experience.

I had to go back to work 8 weeks after my daughter was born and it was extremely hard. I was so…read morelucky to find Happy Kids, a day care close to my home in Miami Beach. To be able to find someone that you trust to take care of your brand new baby is so hard. I was so blessed to find such an amazing and professional daycare. My daughter entered into the school at 8 weeks and she stayed in the same class with the same ladies until she turned a year. The women who took care of her are absolutely amazing (Myra, Thelma, Madeline & Regina!) If I didn't have to move, I would still have kept her there at the school. I wish there were more Happy Kids around South Florida. The programs are really great, the teachers that my daughter had were just so kind and so loving towards her. I hope that everyone else that goes there has a great experience too. The admin and GM are extremely professional and it seems to be more of a corporate setting which I really appreciate because it shows more guidelines and rules for the teachers and parents. The children that attend that are older than infants are required to wear uniform polo's and they have great classroom facilities and a playground area with the rubber ground for the kids to play on. Thank you Happy Kids for such an amazing experience!

This is what happened to my 4 month old grandson at KLA in Normandy Bay Village. 2 out of the 3…read moreadults that were supposed to be taking care of him left him unattended while 2 toddlers savagely bit him, we trusted him to their care, having cameras and so many activities that would ensure his safety. After this incident Andrea the director,had the audacity to tell us he was only left unattended on a boppy on the floor for 29 seconds... imagine? The cameras that we thought would show us exactly what proceeded to happen, mysteriously only had one angle.. parents please be more careful, ask questions, don't let the glitz and the glamour fool you! DO NOT TAKE THIS LIGHTLY!

Overall good experience. Teachers were very friendly. We felt like our child was safe and well…read moretaken care of. School is clean and appears new. Our child enjoyed going. Ownership burned a lot of bridges with how they handled COVID. At the end of the day, this is a for-profit business that pressured parents to pay full-tuition despite being closed and sent unprofessional emails in response to our concerns/inquiries. Ultimately, they came to their senses after parents rallied together, but it was a disappointing experience that I think left a lot of parents looking elsewhere.

EVERYDAY!!!!! You guys are constantly blocking people from parking their cars and blocking the…read morewhole street, making a 30-40 car line for people to wait in line for 20mins that aren't even picking their kids from this day care....Get a grip this is ridiculous, I will be reporting it to the Miami Beach commissioner.

My son attended this daycare for about 1 year. I will start by saying that the teachers are loving…read moreand have the best interest in the kids. However, my son had incident reports too frequently. It seemed like every single week he would come home with a busted lip for bruises all over his legs which I questioned the teachers about many Times. Then they went on to tell me my son needed a speech therapist when in reality it was the lack of Attention to the children. I switched him to another school and he's been doing excellent. Says a lot about the school.