This was my first time using CHI St Vincent Infirmary in Little Rock, but it will definitely not be…read moremy last. Not that I'm planning regular hospital stays, but CHI St Vincent will always be my first choice.
My experience began on February 28, 2024 with my pre-admission testing for an upcoming lumbar spine surgery scheduled for March 4, 2024 with an OrthoArkansas spinal surgeon. (That will be another excellent review on Yelp). As soon as I walked in the main entrance, the information and front admission staff were friendly, prompt, and professional. When I was sent back for testing, the nurses acknowledged me immediately, got me checked in, and started the testing process. All the nurses and the attending hospitalist treated me with professional care but still took time to treat me like a person, not just another patient. (I have been in healthcare for 28 years, and it is very important to me to treat your patients as a person, not just a number.).
On the day of my surgery, March 4, 2024, I checked in at the front desk and followed the instructions to make my way to Surgical Waiting. The directional signage is very clear and prominent, and I had no problem finding it. After being taken back to pre-op, all the attendants, nurses, and doctors were friendly and very professional. The OR staff, as well, were friendly and professional, but I only saw them for a minute or so before being anesthetized. After being taken to my recovery room for a recommended overnight stay, all my nurses and aides were excellent and met my needs well. They checked on me appropriately and regularly and came promptly when I used the call button.
The next day, I was seen by the surgeon, his APRN, and the discharge nurse, given all my discharge instructions clearly and sent home. Once again, I don't plan on regular hospital stays if I can help it, but if I do, I will definitely use CHI St Vincent in Little Rock.