Dr. Collins has been my Obgyn for 5+ years now. That being said, I can attest that what you may…read morehave heard about her is probably true. She can be curt and to the point. She does have a stoic demeanor that may come off as rude, but I don't believe she does this intentionally. And I also believe this is the reason why she may rub people the wrong way. If you prefer the kind of physician who is mushy and holds your hand with everything, Dr. Collins is not for you. Physicians are people too, and their personalities may reflect in their work. In my experiences with Dr. Collins, she was professional and did her job effectively. Ultimately, that's what I look for in a physician: someone who knows what they're doing. Each person has different needs, and some physicians just aren't a good fit. For me, Dr. Collins was a good fit. I should note that I do have a career in medicine, and so when I visit Dr. Collins I know what to ask and what to expect. I ask specific questions and I often don't need explanation on medical treatments or lab work. We have an understanding of each other and I think that's why she is a good fit for me. In the 5+ years that I've known her, she has been friendly and accommodating. She guided me through a healthy pregnancy and successfully delivered my healthy baby boy. The office is clean and new. Location is convenient because the diagnostic lab is right next door if you need to do lab work. Also, Sherry Louise at the front desk is the nicest person you'll meet!

Dr.Collins is amazing! I came in as a first-time patient with a time crunch and they got me in the…read morenext day. The experience with her was great, she made me feel comfortable, gave me plenty of information and answered all my questions. I would recommend to anyone!

Jaqueline De La Garza is the WORST. Every appointment I had with her she gave me anxiety. Nurses…read moreare always nice, only reason why I'm giving 2 stars. She makes every appointment so uncomfortable. I asked to extend my leave 2 weeks due to back pain from my epiDural (which I have done with my previous pregnancy) along with PPD and she questioned me, made me feel like I was lying. I let her know that the previous doctors didn't give me such a hard time and she responded with sass "well I don't know what they did last time"

I went there when I was pregnant with my third baby. They did pretty good for prenatal care…read more I liked my whole experience for the most part except for the fact that Dr. Shields when he did my cervical check to see how dilated I was did not use any kind of lube and it hurt where as when Dr. Xiong did the same check it was just the normal uncomfortability and didn't hurt. The other thing that helped during my pregnancy was how during one of my appointments I had an issue with high blood pressure and htye got me a couple bottles of water and some fruit to help me feel better.

I've been going to Dr. McGaff for almost two years. She is…read morean extremely knowledgeable functional medical doctor. She found the root cause of the numerous physical issues that I had been battling for over 12 years. One of the many things that sets her apart from most medical doctors is her compassion. She takes her time and listens. She doesn't just reach for the prescription pad after spending less than 5 minutes with you. Dr. McGaff is the best doctor I've ever had and I feel so lucky that she is mine. I also want to say that her partner, Monica is the perfect compliment to the office. She is welcoming and always has a smile. She is super about returning phone calls and following through with labs and other details.

Very knowledgeable. Almost no waiting, but takes as much time as you need to talk about what is…read moregoing on with you. She really hears what is working and not working, and is flexible in making medication adjustments that work. Respectful and cheerful too.

This doctor was schedule to be my wife's delivery doctor. She knew my wife had two back to back…read moremiscarriages, but this pregnancy is healthy and everything is going well. She is 21 weeks pregnant and in a birthing class taught by a labor nurse. The labor nurse suggests to send a PDF to the delivery doctor asking about their experience delivering. My wife did that given this is our first child. The doctor got her PDF and replied back that she is no longer a "good match." No phone calls, no explanations, just unprofessionalism. Highly don't recommend. Now the stress this is creating is ridiculous. All because of this doctor.

I have been seeing Dr. Nakamoto for years. She has assisted me with health issues that other MD's…read morecould not even diagnose correctly. She is kind and patient and takes time to answer my questions. I feel she provides her clients with excellent care. It's why it's so difficult to get in as a new patient - her patients are happy with her services and so she rarely has openings.

Dr Nitta is an amazing man. He gets a bad rap because he IS THAT GOOD that he takes on all the…read morehardest cases. I was a repeat mother, with both severe orthopedic and cardiac issues so I was high-high risk. I chose him after interviewing 4 other OBs on the island (in Kona, Waimea and Hilo) because he demonstrated pure, raw skill. His skill comes from experience, not from hubris. His appointments are quick, to-the-point, and he wastes no time. He often took me in early. His bedside manner is straightforward and direct, his advice and instructions are no-nonsense. I get it that some folks won't appreciate that. But I did. Every time I had a question, he would take as much time as needed to answer it fully. We would sit in his office as long as it would take. I had a cesarian. He listened to my concerns carefully and we made the decision on how early to do the procedure together. It was just right, not too early, and not too late. The baby was 8' 10oz. The procedure itself, despite my complications, and my worry, went smoothly. From the time they wheeled me in to wheeling me out was 45 minutes. The baby came out quickly, and was screaming from the very first breath. Dr. Nitta is fast and efficient. Really, I could not have asked for better. Sure there are folks who prefer to go to Honolulu and be treated in the big medical centers, but I didn't want that. I wanted to be home, with my family, and I needed someone skilled enough to manage my case. Dr. Nitta is in my view, the best, most confident, and experienced OB on the island. If you want skill - he's your man. If you want warm hugs and a sunny disposition, try the women's center in Kona.

I was given a referral to Dr. Nitta's office. I was not impressed by his demeanor. If you think…read moreit's ok to walk into a room with a patient and not even say hello or greet them, there's something wrong with that. I couldn't help but think this guy is just trying to get more insurance money off me by making me schedule multiple appointments. I ended up having surgery which he was 2 hours late to show up to. He didn't offer to write me any prescriptions for my symptoms I was dealing with. The lack of empathy and caring demeanor were not very comforting. If you get a referral to this guy, I would highly recommend asking to see another doctor. Don't forget you have options. Don't get stuck!

I am ecstatic with my results! I had Botox about a week ago and couldn't be more pleased. Dr…read more Uohara and staff were pleasant and professional and the prices were comparable to the mainland. I highly recommend this establishment.

From the owner: Cosmetic Laser Procedures, Skin Care, Gynecologyread more

Went in at 37 weeks because i was throwing up and had a bad headache that wouldn't go away. She saw…read moreme and told me to suck it up after i expressed that I haven't thrown up at any point of my pregnancy prior to 37 weeks. She also told me the hospital was a waste of time and they'll only give me IV. Two days later i went to the hospital experiencing the same symptoms and they told me that i had pre eclampsia. They also told me that any longer with those symptoms and it would be dangerous for both me and baby. So 10/10 DO NOT recommend. Worst care out there.

Every appt I had to wait an hour past my appt time, so many others had the same time appt !read more

I was scheduled to receive a tetanus shot and was given the Covid vaccine by mistake. When I filed…read morea complaint with my insurance company I got a letter from Hawaii Family Physicians stating I was discharged from their practice. Two days after my discharge letter, I received another letter discharging my daughter as well. Hers was accompanied by a demand for payment on a 12.00 copay from an office visit we had less than a week prior. I called to inquire about the charge as I made a cash payment in the office at her visit however I was only able to leave a message for the finance person. Three days later, no return call I received a letter saying my daughter's account had been turned over to a collection company. I believe my insurance company is in the process of an investigation that may include some sanctions against the practice. The agent handling my claim implied this was not the first mistake of its kind reported from their practice.

The thing I especially like about Dr Arthurs is that he reads and questions studies about various…read moremedications and how does it fit into the lifestyles of his patients. He is impressive to me and I look forward to my visits with him and his opinions as well. Dr King is fine for sure but Dr Arthur's is closer in age to me so we relate better !! My wife and I came from the mainland and now reside here in Kona. We had to wait to become patients and it was worth it. I have some medical training and I can tell you that Hawaii Family Physicians and their staff are a pleasure to work with and they r at the top of their game. All in all they are a first class medical operation that we are proud to be a part of as patients. They are also aware of alternative Eastern medicines and therapies. Definitely they r open and informed of what is new as well as time tested medicines and procedures. Shelly and Jamie Goldner