I've been enjoying how Creative Soul inspires children and adults to learn music. An excellent…read moregroup of people works here, and they're all wonderful with children. They have a knack for boosting the self-esteem and abilities of little children. I think this is a great venue to take classes for both children and adults. We need more people like this in the classrooms of the world's future!

I am really disappointed in my experience with Creative Soul Music School. We originally signed up…read morebecause of a teacher we loved, but that teacher quit unexpectedly during the season. After that happened, there were no other lesson times that worked for us with a teacher we preferred, so I reached out to cancel. I used their Contact Us form on the website and also called to cancel, but I never received a response. A couple of months later, they contacted me saying they had not received payment. I explained that I had already sent a message requesting cancellation months earlier. They told me their policy is that cancellation only becomes effective thirty days after they send a cancellation form, but they never sent one. They even acknowledged that they do not regularly check their emails and said I should have come in person to cancel. I do not understand why I am being penalized when they were the ones who were unresponsive. I followed the process that was available to me at the time. For them to refuse to honor the date I originally contacted them feels unfair and comes across as a way to keep charging customers longer. Their pricing is also very high for what you actually receive. We have since switched to a private tutor who charges half the price, is more flexible, and also offers recitals. There are clearly better options out there. Based on my experience, I would not recommend Creative Soul. The communication, policies, and customer service were very frustrating.

I think this school is a good value if you have a young child getting started in music. They offer…read morea wide variety of music instrument instruction and throw in a group music theory class for a very reasonable price. The only real negative I can think of is they do not offer a free trial lesson like many other music schools do. As an adult with some music experience, I did not find this school to be a good fit. The group theory class is aimed at young children and very basic. The 30-minute lessons seem to be scheduled back-to-back and feel a little rushed. That may be fine for a younger kid with a short attention span but that's not so great for an older kid or adult who is more focused on really learning. I was a little disappointed I had to spend money on the trial lesson to discover the school was not a good fit for me. Hopefully this review will save some of you the time and money.

From the owner: Our School is a non-profit organization that provides high quality music education at an affordable…read moreprice.

I want to pre-face this by stating that Stage Notes is a great place for kids to learn music and…read morearts. I have nothing against them. Their pricing is reasonable. However, one of their most recent hires is a Racist. His name is Raven, and he is at the Colleyville branch. This statement is not due to an incident or a miscommunication, it is a culmination of 4 months' worth of micro-aggressions. When it started, I assumed it was probably Sprectum-related (I have one of those) so benefit of the doubt. However, as time went on, his interactions with other parents, much paler in complexion, was just amazing. But when it comes to me, I got no updates, no progress reports. He would literally walk past me to go and inform the next parent whatever updates is needed, but not me. I tried to mention it to him, and all I got was a grunt. After a handful of weeks, I discussed it with the Office Manager. I'm sure she tried her best to address it. I am paying for Piano classes on a monthly auto-draw. I have no idea what progress is being made, what needs to be worked on adjusted or encouraged, and the instructor acts like my presence is his life's greatest inconvenience. Finally, I confronted him on the issue. He proceeded to go on the most bro-Schmo podcast rant I have ever heard, and just ended up calling me a liar, liar, you're lying, You're a liar. This was happening in front of my kid, so I had to be calm because they learn their conflict handling skills by observation. I stepped out of the room and let the class complete, because it had already been paid for. At the end of the class, he stated, "Next time, you come in here with a better attitude" with a weird smirk on his face. After that, myself, my kid, my pants on fire, and my auto-charge gladly left the building. So, in conclusion, Stage Notes is great. However, if you get assigned to Raven at the Colleyville branch, you will get great service. Just make sure that you're light skinned enough and pale enough, even if it means skipping your tanning appointment. #RavenTheRacist

My son began taking lessons here recently after a hiatus. His teacher Simon is phenomenal. My son…read moreloved him! He works so well with children with different needs (autism) and is upbeat and positive as well as challenging. The school offers lessons of all kinds as well as opportunities for performances. They are friendly and flexible with parental involvement and the payments are easy to set up. I recommend to anyone looking to sign their children up for instrumental or voice lessons or to take lessons themselves.