If I could give them a negative 5 out of 5 stars I would. My mom called them to have her bathroom…read morefaucet handles fixed the week of thanksgiving. They have been giving the same excuse that "we are still getting parts". It's now January 29 and they have yet to call her back or even show up. This business is a joke and I would recommend finding another plumber before even calling this business.

Been without Gas Heat for an month. Getting runaround. Shabby work so far. They ran a flex pipe…read morethat has the valve in middle of door threshold. Every time the door opens or closes. The door rubs the plex pipe and gets snagged on the valve. Wished I could add video to reviews and remarks.

I had a difficult plumbing issue and after 6 weeks without a toilet I was getting desperate. I had…read morecalled two other plumbing businesses in town neither of which responded. I finally reached Vernon Hess. Not only did he respond but he showed up when he said he would, called if he would be late etc. great service, very customer oriented and fixed not only my immediate problem but things I was unaware of. I could not be happier. And yes, I have my bathroom back better then ever! Wholeheartedly endorse him..

From the owner: Vernon Hess Plumbing Heating & Air LLC Provides Heating Contractors, Plumbers, Air Conditioning…read moreContractors, Drain Repair, General Plumbing Repairs, Hot Water Heaters Serviced, Drain Cleaning, Plumbing Contractors Services to the Burlington, KS Area.

Appointment was canceled and rescheduled 3x and finally just went with a different company.read more

It took me a little while to understand your wait order when I requested service, but it made sense…read moreto me when it was explained to me. Daniel was my service man and he was very efficient in fixing my AC. I will use Cook's Plumbing again for any plumbing and HVAC needs. Thanks Cook's Plumbing