I went here for my wedding invitations, the invites that I purchase were beautiful (and costly at $15 each but I wanted to pay for great quality). Unfortunately the whole experience turned out to be a disaster. Even though I followed complete instructions on how to seal the envelops (yup, they came with instructions on how to "close/seal" an envelop) my invitations got ruined, they opened during postal delivery, we even got rsvp's back in plastic bags from the post office stating that they fell out of invitations and we don't know which ones) and weeks later we got rsvp's back open and empty indication that the response cards fell out from the people mailing their rsvp back to us.
When we contacted the owner of Sincerely Yours, we were in complete shock to hear that her reaction was merely "when I seals those envelops for customers, I use really really warm water". No sincerity, no apology nothing. My wedding started of on a bad note because of this place. I was extremely disappointed with her and how she handled the situation, even when my fiancé emailed her back about her reaction it was cold and unapologetic. As much money as we spent on those invites, a sincere reaction would have been appreciated.
And also, please note that even though you pay for your invites up front, when you pick the invites up from the store she charges you for the delivery fee from the vendor to her store. read more