I have been with State Farm for over 40 years. First with Jane Fellers and now with Marla Rogers…read more What an amazing group of people to have at my back. They get to know their customers and treat them like family. There is nothing they don't do for their insurers. I would not even consider looking at another insurance group.

I was quoted one price, but when I went there again next day, the quote all of a sudden gone up by…read more30% when I was ready to pay and start the policy. A complete waste of time.

I feel bad because it's probably not this guys fault but GEICO lost me $330 and took $134 of my…read moredollars for nothing. I get why the insurance is cheap now because the scam you out of your claims and things are already hard enough these days.

DISCLAIMER: this is not specifically about this location but the company as a whole…read more I have been a loyal customer of Geico since 2014/15. I have always paid my bill on time, or adjusted my pay date so that my payment would be on time. In the 7/8 years that I have been a customer, I have only made two claim that Geico actually had to pay out on. However, now they are trying to refuse coverage on two of my cars, stating that I sent them documentation saying that my cars were in different locations back in December of 2021. In the month of December, I was sick with pneumonia, even hospitalized for a week. I never sent in any documentation. When talking with customer service I mentioned that to her. She sent me new documentation to fill out stating that their Underwriter could still deny me coverage for two of my cars. I guess loyalty doesn't go as far as it used to anymore. So disappointed in Geico. Would no longer recommend.

Expedited service for recent accident - but other party insurance continues to contact me directly…read more- and I send to adjuster(s) - they have handled to date - but now the rental car company for the other party continues to send me invoice - am in need of a fax number for the Greenville, SC office - and there is none listed - otherwise the adjusters have been very good in mediating this case

The agent is Kevin Goode. This was my son's own insurance carrier. He had an accident and was first…read moretold his car was fixable but then found out it was totaled. It took him over 5 months to get the money for his car from his own insurance company. Only had a rental for 30 days so the rest of the time he had to drive my car leaving me without one since we live in two different counties. He then had to still fight to get the money back for the storage fees he had to charge to his personal card just to get his car moved to a body shop. This took another 2 months and ended up coming from the broker instead of the insurance company. He then changed insurance companies to his new wife's insurance and this feat took multiple calls over 2 months to get the difference back from what he had already paid for the year. Auto Owners is very unprofessional and very slow. The agent and the adjuster, Marissa McClain, were also very rude. I would avoid this company.

I took my car to get a transmission fluid DRAIN AND FILL(114k miles) a shop that does this daily…read moreshould know a full flush will mess the car up, anyways they did a full flush with universal fluid that's not compatible with my car. My transmission got to the point where it would slip every other time I drove it, no codes came up for an issue so I check the fluid come to find out the wrong fluid was put in my car. i wasnt even going to complain while I was trying to do a DRAIN AND FILL LIKE I SAID, I realized my bolt was completely stripped to the point where the socket wouldn't grip it (hex stripped to a circle basically) I called to ask why wasn't that replaced or why nothing was said about it and the manager (bill) was very rude and unproffessional. Basically calling me stupid and interrogating me "how do you know we used the wrong fluid? that would've caused an issue way sooner that's not our fault," etc not taking any responsibility. my car takes a very specific fluid and he admitted to getting it from a nearby auto shop(Advance or autozone). the only place that carries the correct fluid is the Mazda dealership. I've called around to double check. He Was rude to me and my mother when we just tried to ask a simple question "will we be charged for a tow to the store?" Got interru multiple times and he bagan interrogating us more and talking over us dodging my simple questio that could've been "yes" or "no". I'm over his attitude this has been the most unprofessional "manager" I've ever spoke with. Took no responsibility, had no real transmission knowledge whatsoever, and on top of being uneducated you're going to be RUDE to a customer that payed over $400 just to get my transmission messed up? i will definitely not let someone who has no idea what he's talking about talk down to me like I'm stupid when I'm actively doing the job correctly and fixing their mistakes. also would like to note they stripped the bolt which is the real reason why I called and Mr bill is saying they didn't do it. you are the only shop that has touched that bolt since. if you strip it I get it I'm a mechanic it's easy to do but replace the bolt or let me know so I can get it and bring it back. Actually pathetic. in the picture is what the fluid that this store put in my car. This is the WRONG fluid like I said and was interrogated about "how do I know?" BECASE MY FLUID IS SUPPOSED TO BE GREENISH/BLUE ONLY NO OTHER TYPE. now what color does this look like to you? See any green OR blue? No it's red which is the universal fluid that is not compatible with my car. It takes a simple 3 second google search to figure that out.

Had my transmission serviced in December and ended up with some slippage. But took my truck back…read moreand these guys were awesome. Stood behind there work and re-serviced the Transmission and it is working great. i highly recommend this shop for all auto repair and service. They stand behind their work.

From the moment we were referred to this Agency we knew our needs would be met, and they were. No…read morepushy salesperson on the line, just someone that truly listened to us and assured us our needs would be met with regards to finding the best home and life policies. Professional, courteous and an overall joy to work with. Thanks David, YOU ROCK!!!!

Professional courteous prompt service. Felt like they had my best interests at heart. I would…read morehighly recommend them.

**If I could give more than 5 starts, I would**…read more I couldn't be happier with the service I received from JB Watts. We just got relocated here to the Charlotte area, and we needed home and auto insurance. We used Peg Whalen as our agent and I would recommend her to anyone in the area. Anytime I had a question or a concern, Peg has been fast to respond and help in anyway possible. She is trustworthy, honest, helpful, reliable, and friendly.

From the owner: Welcome to Watts Agency, Inc. Watts Agency, Inc. is a locally owned Independent Insurance Agency,…read moreserving the needs of South Carolina and the upstate since 1995. With a licensed staff of professional agents, we strive to consistently deliver the highest level of superior customer service. We represent some of the finest companies in the industry such as State Auto, Hartford, Travelers, Encompass as well as a number of specialty markets.Our markets allow us to provide outstanding products at a very competitive price. Our dedication to service is reflected in our desire to establish a long term relationship with all of our clients. We are your agency of choice!

I recently called agent Amanda McGinty end of day on a Friday to make a coverage adjustment. She…read morewas extremely friendly, professional and thorough. Turns out she stayed about an our after closing to ensure the change was made accurately and promptly AND she contacted me that p.m. to let me know it was all handled Great service Amanda! Thank you

Great business, even better people! Call them for all your insurance needs! I've used them for…read morenumerous years and it has always been a pleasure doing business with Eva and her crew!

Emily is very friendly, always responds to my questions in a reasonable time frame and helps me…read moreunderstand the coverages I have and how to best protect my family. I appreciate that she cares and that she represents a great company like State Farm.

Moved to the area from out of state and they made the transition very easy and quick. Very well…read moreinformed and helpful all the way through. Very happy with the results.