My friend and I were mattress shopping for him and had no idea where to start. We looked up…read moremattress stores and this one popped up, so we decided to try it out. Being young adults and POC, we rarely get taken seriously at business places, especially when making an expensive purchase. As soon as we walked into the store, we were greeted cheerfully by a lovely woman who seemed glad to help. She could tell we had never done this before, guided us through every step and gave solid advice, with us also being able to tell that she wasn't just trying to get a sale and then have us leave. Another woman who worked there joined in and was very sweet to us as well. I couldn't have asked for a better first time mattress buying experience :D they both made it very quick and easy, as well as enjoyable. This store also has really nice furniture, and great prices! I'd 100% recommend it, and go back again. ALSO! Free delivery for military! This place gets better and better.

From the owner: The Furniture Store provides new furniture for bedrooms, living rooms, dining rooms, and more in…read moreCabot, AR.

A super cute store with all sorts of surprises. Not just furniture and house wares but lots of cute…read moregifts as well. There are little things you will want everywhere you look in this old train station. A must visit!

What a find. The owners are awesome. They buy furniture and do the vintage distressed paint on…read morethem. They turn out really cool. Their prices are very reasonable on the furniture. They have plenty of other items as well. Plenty of parking.

Always something new to see! Friendly staff and owner. We rarely leave without buying something!read more

This place is amazing. We went to 10 different stores in the Little Rock area looking for…read morefurniture for our new house. It was really tough finding good quality at a good price. This store provides a lot of great quality merchandise at guaranteed lowest prices, and they are friendly and easy to work with.

The staff is super friendly, there are tons of quality furniture pieces to choose from, and the…read morevalue is worth it. Now; these are not cheap items. So it's a higher end thrift store or more of an antique furniture shop, but less than many antique shops.

We ordered a sofa on 9/30/25. Before we order mind you we had visited store several days before we…read morewere told up coming tariffs was going into effect etc etc etc...so we needed to order soon so we said ok we were told if the maker or designer of the furniture was outside of the United States that it would talk around 8-10 weeks to get the furniture BUT of order locally ( U. S.) it would take 3 weeks. So we went with US made product we picked a sectional with options that were available and ottoman. We were going to change the fabric, but was told it was out of stock, BUT the fabric shown was available so we stuck with that. Here's where the issue begins first of all I don't care to be questioned on the decisions I'm making example. Are you sure your living room is this big? Ma'am we measured our living room and yes it is. I'm ok with people going up and beyond, but to keep asking the same thing over again yeah!!!! So we wait for the info on when the product would be delivered NO COMMUNICATION WHAT SO EVER!! So we called. A nice gentleman said oh it is scheduled to be delivered to the store on October 23rd cool!!! No more communication until we called to see what time we can go pick up the furniture WE get a phone call back from a nice young lady who said we ran out of material and that we should go pick another fabric today is the day it was supposed to be delivered, but you call the day of. No communication from anyone not the sales person not anyone until the day off. NO WE ARE NIT CHANGING THE MATERIAL BECAUSE WE WERE TOLD this was the fabric that you have on hand because it's like the display. My problem is there is no COMMUNICATION, but I got that cool bill that is due before I have receive any product any COMMUNICATION UNLESS WE CALL. I go to the store and wanting to speak to management, but the salesperson who sold me the furniture said they had no idea. BUT YOU SAID MY FURNITURE WAS NOT ON THE TRUCK AND YOU ASK ABOUT IT!!!! Contradiction you said you had no idea but you did and yet you STILL DID NOT NOTIFY US!!!! We called you. Then she goes on about not "able to sleep " because WE haven't received our Furniture!!!! And the said we didn't charge you for a delivery fee so we will go pick it up and bring it to you all. They will have the fabric November 2nd. When can we get your furniture AROUND NOVEMBER 14. WHATTTTT!!! I will never BUY ANYTHING FORM THEM AGAIN. CUSTOMER appreciation CUSTOMER SERVICE IS not it!!! I am so livid because all other furniture I have order from different places came in a timely manner with very good I must say communication in fact on vendor called to let me know an item I wanted was out of stock so I order something else and got it. I am so livid right now and to pay a bill without my furniture is so unfair. I WILL NOT SET FOOT OR RECOMMEND ANY OF MY Family or FRIENDS TO DO SO. This is for the STORE ON S. Shackleford Little Rock Arkansas.

Awesome place, but I purchased a full-size bamboo bed, and within a month or two, I started to…read morenotice a divot in the mattress. It worsened over time. I called, and they said since it was a bulk order, there were no names attached to the bed, so they couldn't help. I was basically SOL and am stuck with an uncomfortable bed that I can barely sleep on. However, the box spring is great. I purchased a mattress from them a while back, and it lasted about 10 to 11 years (when they were at the Jacksonville location). I suggest going somewhere else.

We purchased a Cowell sectional from Hanks January 2025 that included 3 electric recliners. We…read morepurchased FurnitureLife insurance too. We reported the damage to one of the recliners to David McNeill in January 2026. Today Savannah told me that it will take until June 2026 for the part to come in because it is coming from China. They never sent anyone to our house so what part# did they order? I am frustrated to say the least. What will they tell us in June 2026? I don't feel like my concerns are being addressed. Don't buy from Hanks North Little Rock AR.

i ordered a chair from the Pensacola store on 1/17/26. They wrote on my receipt it would be at the…read morestore in 10 days max. after 3 weeks I went back to the store for a refund. The store manager proceeded to tell me he didn't know what happened and there is a restocking fee ( which is not on the receipt). i guess it ok to charge restocking fees even when you don't deliver the product. The manager says corporate office handles that so I called corporate and they say the manager controls that. so to summarize Hank's is a bunch of liars and crooks. if you buy from them consider your money a loss. They say they take pride in their customer service and service after the sale. guess that's just another lie out of Hank's.