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    Simply Storage

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    12 years ago

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    O.W.N Removals & Storage

    O.W.N Removals & Storage

    (1 review)

    Kingston Upon Thames

    I had the misfortune of using this firm to move house. I recognise that there are some good reviews…read moreon here, though would regard my review as an accurate reflection of the experience I had using Own Removals, and subsequently would urge anyone using Own Removals to be vigilant of the below. When Own Removals company came round to pack the goods, the day before I moved house, this was done in an exceedingly unprofessional manner with items literally flung in a box and paperwork in boxes clearly rummaged through. We notice after the packing that my wife's: engagement ring, diamond and ruby necklace, and diamond earrings were missing. When I put this to Oliver his immediate suggestion was that the jewellery was packed away. However, taking into account that all items were in a specific part of her jewellery box, it was evident that one of the movers had stolen the items the day prior to moving when they came round to pack. When we arrived at the new property, and the jewellery was still not accounted for a police report was filed. As the weeks went on and we unpacked, the evidence of a rogue packing firm became clear. As you can see from the pictures, for reasons only known to the Own Removals, a £5000 vanity was ruined as the idiot decided to use masking tape to secure it, which subsequently meant that when the masking tape was removed the skin of the leather came off. When I challenged Oliver about this his excuse was that they normally use low level adhesive tape. It is clear that they have absolutely no idea what they are doing, as the correct protocol is to strap this item down or reverse the tape when putting it on. Regrettably I found this out later. Excluding the jewellery, we also noted that various items were also damaged, or missing, such as my child's mobile and picture frames. As a further insult, one of the packers clearly had such low levels of concern for our property that he even discarded his empty food wrappers into our packing boxes. There was also the added theft of all of my aftershaves, many of which were half full, and therefore would have had no financial resale benefits. I am suspicious that both packers were in on this, as they were quite adamant that they needed to leave at 15:00 that day, despite outstanding items to pack. But I guess the pawn shops do close early some days. After the move, I returned to my previous property and noticed that many of the items had not been collected, and were merely left in one room, this then required another four hours for me to ferry the items to my new property. When I put all of this to Oliver he did rescinded the charge for this move, which goes absolutely no way to appease the damage that Own Removals slapdash business practices have resulted in. So no, I would not recommend Own Removals.

    From the owner: Man and Van service Removals…read moreStorage House clearance Packing service Local and long distance Single item moves (e.g. piano) Part removals Furniture assembly

    Access Self Storage Croydon

    Access Self Storage Croydon

    (1 review)

    Croydon

    including the health and safety and wellbeing of clients including myself by members of staff and…read moremanagement based in the Croydon Gloucester road branch. There have been serious health and safety concerns In public areas were Brocken plug sockets has been seen dated on the 18/10/2019 and can be easily used by the public with no signs or remedies to fix this or "'NOT FOR PUBLIC USE" signs in place, as I reported it to a member of staff on the 20/10/2019 . On reporting this they have made no effort to fix the socket or to cordon it off or even put a written sigh stating the conditions of use as so the public cannot use it. I have more concerns as a month has passed and nothing has been done to fix the fire hazard I have taken photos dated on the 16/11/2019 concerns of this as at the beginning of this year there was a fire at another storage unit in Croydon were the whole storage building burned down to the ground with everything lost people business products and belongings form home was destroyed although the items might have been insured it was a great inconvenience for all involved and as a business owner I would not like to store my products or home items in some were not safe for neither customers, staff or my business and home items in somewhere that is not safe at the same time I have been looking for a long time for some were safe to store my business products. I feel the business services that access provide and myself have been let down considerably by your management at this point. they are also accusing people of sleeping in the units and taking their money in advance then giving them 7 days notice. BAD FOR BUSINESS

    From the owner: Access Self Storage Croydon offers a wide range of storage units for individuals, households and…read morebusinesses, alongside packaging, telephone answering and mailboxes. Security and excellent customer service are our priority and the friendly team is on hand to help you with your storage needs seven days a week. Located on Gloucester Road, Access Self Storage Croydon is easily accessible.

    Simply Storage - selfstorage - Updated May 2026

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