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    Simply Fit

    5.0 (1 review)
    Closed 4:30 am - 7:00 AM, 5:00 pm - 8:00 PM

    Services - Simply Fit

    Personal training

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    11 years ago

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    Fitness 1440 - Nashville

    Fitness 1440 - Nashville

    2.5
    (54 reviews)
    3.7 mi

    I've been involved in the fitness industry my entire life. I've worked for Gold's Gym, spent years…read morearound gym owners, trainers, and some of the most respected people in the fitness community. In all that time, I have never had an experience remotely close to this one. I don't normally leave reviews, but this experience was bad enough that I feel obligated to warn others--and I sincerely hope the owner takes the time to read this because what happened reflects very poorly on this business. I joined because I was explicitly told I had a 14-day free trial. Fourteen days. Based on that information, I signed the paperwork believing I had two weeks to decide whether this gym was a good fit. Instead, before what I understood to be the end of that trial, I was charged my first bi-weekly membership payment and then hit with a cancellation fee when I chose not to continue. Between the two charges, I was out nearly $100 after only using the facility twice. When I tried to explain that I had signed up based on what your employee told me, I wasn't met with understanding or an attempt to resolve the situation. I spent over an hour going back and forth with the GM, explaining that your staff failed to clearly explain when the trial period actually began, when it ended, or what charges would be triggered. Rather than acknowledging that there may have been a breakdown in communication, I was simply expected to pay. Eventually, I was so exhausted by the conversation that I paid the fee and left. The facility itself only reinforced my decision. The equipment is outdated, the men's locker room was dirty, and the building feels neglected. More importantly, my fiancée didn't even feel comfortable working out unless she was right beside me. That alone was enough for us to know this wasn't the right environment. This review isn't about the money. It's about honesty, transparency, and how customers are treated. If this happened because an employee wasn't properly trained, the owner deserves to know. If this is how memberships are intentionally presented to prospective members, then future customers deserve to know that as well. I have no problem paying for a gym that delivers value and treats people with respect. I do have a problem with being told one thing during the sales process, discovering something completely different after my card is charged, and then spending over an hour arguing about it instead of seeing someone genuinely try to make it right. I hope the owner reads this, reviews exactly how memberships and "trial periods" are being presented by the staff, and decides whether this is really the experience they want representing their business. Unfortunately, based on my experience, I will never recommend this facility to anyone I come across who takes an active lifestyle as an important aspect in their life. Will make sure they avoid 1440 at all cost.

    I am partially diasbled. The main reason I registered to the gym located at Metroplex Drive was…read morebecause they have a pool. Unfortunately I assisted for two weeks and every time the pool was not heated. The staff was polite up to the point of trying to canceling my membership. Even though there is a new law that allows members to any gym to cancel with "one click", after two emails and two phone calls, I was told that the only way I could cancel was coming in in person. As difficult as it is for me, I will have to do that, but be aware that this gym doesn;t stick to the law. Just for this I am giving it 2 stars.

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    Fitness 1440 - Nashville
    Fitness 1440 - Nashville
    Fitness 1440 - Nashville

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    Simply Fit - healthtrainers - Updated August 2026

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