Great local company for business phone services! Vercom replaced a very old phone system for us a…read morefew years ago and we have had zero problems. Nice hardware. I have a wireless headset that I use every day and it still works perfectly. Personalized service I wouldn't have expected. Five stars.

From the owner: At VerCom Systems, customer care and customer service are the means to which our success will be…read moremeasured. Simply stated, our success is measured by the satisfaction of our customers.

Very COVID-19 precautions forward. Masks required a employee meets at door to assist. I had to…read morereturn equipment. I was told to take it to the UPS store next door. I did and UPS was able box the equipment for shipping with in a minute. No questions. No fuss. Receipt emailed to me next day package shipped. Awesome customer service.

Since TWC became Spectrum and upgraded to 100mbps, which I have, reliability has declined…read moresubstantially.. There are frequent service interruptions in which my diagnostic​ software indicates that my equipment and connection to Spectrum is fine but Spectrum's connection to the internet has been disrupted. After about two to three minutes, the connection resumes. I use the connection for work and it seriously interrupts my activities. Calling Spectrum gets the usual "restart your internet and wireless router canned answer.

I previously had Ohio Telecom out to our site about two years ago to do a walkthrough and provide a…read morequote for a potential job with our PA system. I was told I would have a quote within a few days, I followed up with them several times and they never responded. At that time I had several projects going on and with that project now delayed gave up on them and found someone else for the job. Recently I began working on a new much larger project with the PA and found them online, it had been a while and I wasn't sure if they were the same company That ghosted me before. I contacted them and asked if they would be interested in the work. They seemed to be and came out within a day or so to walk the site. At that time I recognized the guy who came out but I still wasn't 100% if they were the same guys and focusing on the task at hand didn't say anything. I showed them what I was wanting to do and they agreed they would be interested in doing the job and promised a quote within a few days. A few unanswered emails and several weeks later here we are. I confirmed in my archived emails that was the same company who has twice ghosted me now. I deal with many contractors, hence my trouble remembering them, and I find that very unprofessional and a total waste of my time. If you are no longer interested in doing the job at least have the courtesy to email me and let me know so I can move on to someone else instead of pointlessly waiting for someone to contact me back. I definitely won't contact them ever again and would not recommend them to anyone.

They were not able start service over the phone with a order and taking a payment. They could email…read morea application , but I don't have a printer so if I want service with them I will have to drive to Port Clinton Monday Thu Friday 8-5 to fill out paperwork. Their monthly price is lower than the cable company since I don't need fast internet for just myself I thought I would give it a try. Don't know if it's worth driving up and back same day just to fill out paperwork.