We have had Armstrong Fairway for many years. We highly recommend this business for your insurance…read moreneeds. They are helpful and nice to work with!

Rebekah I was not only friendly every time we spoke on phone she conveyed a genuine concern. this…read more"comfort and reassurance" allowed me to rest assured that she would get the unique insurance application done. friendly concerned and helpful with response times to questions, emails fast. thanks Armstrong

Awesome Customer service!! They really helped me the best they could, including beating Geico's…read morequote that they offered!!! Would recommend to anyone with great confidence! Code: XSE

Unfortunately, I have had a really bad experience with this company. They have incompetent people…read morewho don't listen they don't know how to ring out customers properly. I was overcharged. And was told that same day that I would get a refund. That did not happen. It has been over a week And I still haven't gotten my refunds. I was told as of today which is Friday, August 29. That they will finally get my refund which won't be in my account today. I do not appreciate the way that this company has done business. It is completely unprofessional on the way it was handled. Being lied to and told that I was going to get a refund over a week. And never got the refund that is bad business. I will definitely be contacting the Better Business Bureau because of this interaction with this company. Please be advised that you need to make sure that whoever you are talking to and ringing you out? Please make sure that they are smart enough and know how to execute their jobs properly.

Have you guys ever felt like companies are all switching everything over to automated less human…read moreinteraction more computers? You won't get that with Marybel! She's so friendly and personable. I was worried maybe I didn't have enough coverage on my life insurance from work and she took the time to go over it for me. I feel better now knowing my children are protected. Thank you Marybel

Excellent service. I shopped and shopped for life insurance, but when it came time to pull the…read moretrigger Marybel was quick at calling me back and answering all of my endless questions. I even had her review my other insurance policies to make sure I wasn't overpaying. Her office is a great addition to Apple Valley. Might be calling her soon for an umbrella policy.

I worked with the agent Allen and he was very helpful with helping me get insurance for my car…read more I've tried a few people in the high desert and this by far was one of my better experiences. So I do suggest that if you are looking for insurance to go ahead and check them out.

Great office! My boyfriend and I went in a little over a month ago to get a few rough quotes for…read morethe car I would be getting. They gave me quotes for a few different companies, not just one like another (non Hammer) office had. Fast forward to getting my car. Allen was fantastic! He not only got me even better quotes than before, but also was upfront with some information he'd found while we ran home to get the registration to my boyfriend's car. Overall, I am very glad we went with this office.

This is my second review with a 5-star rating almost a year later. I feel compromised with this…read moreparticular agency in Victorville because they keep showing me that they care about customer service by all means. I have been talking with Karla over the phone on many occasions throughout the year and she has always taken care of everything. However, last weekend my wife bought a new car and needed insurance right away I called Karla, and she started helping me for a bit, then she stepped out for lunch and apologized for that, a minute later Shey, another agent from the office took over and of course, she went beyond my expectations. She was able to provide us with a new policy in a matter of a few minutes with a low monthly payment. She left us speechless including the dealership people, who were there during our transaction and were very surprised by Shey's prompt response, KUDOS to her. I highly recommend this particular office to insure your car because it's guaranteed that you will get the best deal.

This is my second review with a 5-star rating almost a year later. I feel compromised with this…read moreparticular agency in Victorville because they keep showing me that they care about customer service by all means. I have been talking with Karla over the phone on many occasions throughout the year and she has always taken care of everything. However, last weekend my wife bought a new car and needed insurance right away I called Karla, and she started helping me for a bit, then she stepped out for lunch and apologized for that, a minute later Shey, another agent from the office took over and of course, she went beyond my expectations. She was able to provide us with a new policy in a matter of a few minutes with a low monthly payment. She left us speechless including the dealership people, who were there during our transaction and were very surprised by Shey's prompt response, KUDOS to her. I highly recommend this particular office to insure your car because it's guaranteed that you will get the best deal.

Another 5 stars for this wonderful agent ! It's all true Jennifer is amazingly helpful , went above…read moreand beyond to help with my insurance needs. When moving from a broker with farmers she was able to save me over twohundred! On my 6 month policy!! I have life, home ,and auto with Jennifer and won't go anywhere else ! They have a dedicated staff and are always willing to help ., and get this she will answer your calls or call you back !!! Amazing!!! Thank you Jennie !!! So if your looking for an honest , reliable, helpful, upfront broker who takes her job seriously. You found one .

Jennie and Fabiola are the best in the business ! They work well to get you the best service you…read moreneed. Amazing customer service. Best deals in San Bernardino county! I highly recommend all my family and friends to Jennie:)

Merlin and her supervisor are the best. They helped me out tremendously and even apologized for the…read moretrouble I had the previous Friday. I appreciate you guys so much and this is why I continue to be a customer with Kapasu. Rockstars!

Excellent service! Was treated with great customer service and quick transaction! Greatly recommend…read moreKapasu insurance! Please talk to Oralia!!

My eldest daughter and I recently came to AAA Victorville to take care of some business for her…read morecar. They have temporarily relocated to the building where Party City used to be. It looks like they may be renovating their old space. Not 100% sure. I like their temporary new space because it's more spacious and airy. Ceiling is higher. More space to sit and wait. I think they should take over their new temporary space permanently. Just my 2 cents. Anyway, wait time was about 25 mins which is pretty average at AAA. Staff was cordial and friendly. Car transaction went very swiftly which I greatly appreciate since we were on a time crunch. Thank you AAA!

This is one of the locations in the High Desert. It is located in a large parking lot area that…read morealso hosts other stores including Sprouts and Hobby Lobby. The location has two doors to enter and exit. Once you enter there's a representative behind the counter that asks how he/she can help and asks for your membership card or membership number, phone number. We had an insurance issue so once we were checked in we sat in the waiting area and waited to be called. This location also allows you to handle DMV concerns, travel agency help, and notary services, to include a few of the services they offer. They also offer maps, books, and student driver services. Unfortunately, the wait was long. We waited for forty-five minutes before getting called back. The issue was resolved quickly and only took a quick signature (less than five minutes). While the employees are friendly enough it would be great if they had a system that told customers how long the wait would be. I've seen other companies have a ticket process that seems to work well. Customers don't get their expectations up and know the realistic wait time, based on whatever number they pulled. My previous experiences with this locations's DMV have always been great. Notary services have been so-so. I don't have insurance with AAA but my experience with this department has been okay. Overall three stars is appropriate.

Ever since I got Monica as an agent my bills constantly vary. One month it's 250 next month 511,…read moreback to 300, then 400. It makes absolutely no sense. I've since filed a complaint with State Farm corporate due to her lack of being able to explain exactly what is going on with my billing. I suggest you take your hard earned money somewhere else.

Do not recommend getting insurance here !!!! They're not…read moreprofessional at all . I had a really bad experience with them always over charging taking more money than usual. Never giving me a set payment and also giving me false information!!! Never answer there phones !!! I do not recommend them ! Always had to be calling them because there was always something wrong !!