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    Silver Music Studios

    5.0 (1 review)
    Open 3:00 pm - 9:00 PM

    Services - Silver Music Studios

    Musical instruments and teachers

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    7 years ago

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    Music & Arts

    Music & Arts

    2.8(9 reviews)
    2.0 mi

    I want to share my experience for anyone who has the option to avoid this business moving forward…read more I cannot say the issue is with the local store, but can say that the company is not well organized and my experience shows that they take their customers for granted. I ordered an item for rent from the corporate web site. The resulting email confirmation indicated "A store associate will call you when your rental is ready to be picked up. Please allow 48 hours for processing." When two weeks passed and no call came, I called the toll-free number in the email and was told the item would ship very soon and I could expect a call shortly. After two more weeks, I called again and customer service told me to call the store directly as they should have the item in stock. What?! I have in writing that I should wait for a call, then am told the item is there all along? In the meantime, my daughter's music lessons are over and she had no instrument the entire time. The customer service rep informed me that I should have called the store first. Really? You have a corporate web site. You have an email that gets generated with instructions on how to proceed. Now it's the customer's duty to know your processes, as well as the fact that you provide inaccurate documentation? I call the store and sure enough, I am told they have the item in stock. I explained what happened and was offered an apology. I find apologies without action are meaningless, so asked what he intended to do to make this better for the future. He suggested I speak to a manager at the store. I told him the issue was with the (likely) boilerplate instructions in the email from the corporate web site. He suggested I call them. I explained that I do not work for them, so why should I waste more of my time correcting their issue. They should identify the problem, work to resolve it, and thank me for being so gracious. Unfortunately, that is not how things transpired, which has led me to tell you my story.

    I have had the best experience from this store! From the time I walked in the employees were so…read morenice and very helpful. My son is starting lessons here and we had a meet and greet with the teachers and it was awesome! Would Definitely recommend the store

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    Calliope Music Store

    Calliope Music Store

    4.4(8 reviews)
    2.8 mi
    $$

    I am currently taking virtual cello lessons and needed a cello. My teacher told me about Calliope…read more I called the store and spoke with George and arranged to pick up a cello for rent and then on Saturday, met Julia who was very knowledgeable about cellos as she plays the violin and helped me with my rental contract. They had new adult cello that comes with several accessories like the case, rosin, and base for the bottom peg for a very affordable monthly rate. It was very easy to pick up at the store. When I had a question about tuning it since I was working with a virtual instructor, I called and asked if I could bring it back the next Saturday and I had no issue to bring it back and have Julia look at it. The store itself is filled with sheet music of every kind. It looks like various instruments are represented and all kinds of genre of music from classic to modern. I can't read music yet, but maybe one day when I do and can play cello, I can come back and pick up a piece to learn.

    What a great resource for music teachers in the Philadelphia area! Calliope Music Store is the…read moreanswer to my sheet music prayers! As a private piano teacher who has only lived in Philadelphia for 2 years, I have been frustrated. Until now, I've thought that JW Pepper was the only sheet music store around--not only is the commute from the city quite far but, worse yet, they keep a minimal (and unreliable) stock of books in their store front. I assume that JW Pepper relies more on their online sales than foot traffic nowadays--but as a music teacher, I find it very important to go to the store and "browse" when trying to find books specific to a student's individual needs. After trying a plethora of word combinations in an internet search, I finally found Calliope Music. The drive from University City is about 15 minutes--not bad! Even better, there's a train station right across the street. Calliope is run by a husband & wife team: George and Julia. I had the pleasure of meeting Julia while there and not only did she help me find everything I needed, she gave me suggestions and made me feel like I had found my new sheet music home. Warm, friendly and personalized service. The store itself is quite small, but they fit a lot of music into their small space. The piano method section was quite extensive--they had everything that I needed in stock (except for one book, which they happily ordered for me). They also had a nice selection of classical piano repertoire and even some pop sheet music--something that JW Pepper doesn't keep in their store front AT ALL. I didn't look at the other sections very much, but it seems that they have a nice selection of guitar and vocal music, as well. Besides sheet music, they carry accessories (metronomes, reeds, etc) & music-related gifts and also offer instrument rentals and repairs. Once a month, they also hold free performances of local musicians in their store front! So happy to have found Calliope Music--this is where I plan on purchasing all of my sheet music from now on! Support your local music store!!

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    Silver Music Studios - musicalinstrumentsandteachers - Updated May 2026

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