I am trying to book a vacation to stay in an oceanfront house at New Smyrna Beach, FL. The houses…read moreon the website http://www.granstrom.net/ seem perfect for my family and I. However you cannot search availability, So I nicely and professionally emailed the address proved for more information and my response - 3 days later was very poor. The response wasn't even a full sentence. It just said look at #-- call to book. So I saw this house was too large for my family and asked specifically about one we really liked. His response was not available. Then I said could you please tell me which homes were not available. His response was call bob. When I phoned him, he was rude and said the only one that I could use for my family was the largest one - when I asked about some of the others he said no. Who doesn't accept credit cards? Really?

RENTERS BEWARE!!! My family spent 10 days in unit #53 on S. Atlantic Ave., New Smyrna Beach, FL…read more DO NOT rent this house!! First of all, the place was filthy...I don't know what we paid a cleaning fee for? The ceiling leaks from one of the upstairs bathrooms, the screens on windows and sliding doors have holes in them and we asked the mgmt. company to repair them and they never even returned our call so we had to duct tape them. The blender didn't work, so we were told to go buy a new one. The deck to ocean is old and full of splintered wood. The lawn chairs are old and rusted, but most importantly, Bob and his wife are very rude and do not have a clue about their rental properties. This property is in need of major updates.

Great guy and company! He will do all he can to find you exactly what you need in your price range…read more Highly recommended

I recently had the good fortune to become acquainted with Matthew McLean of Shoreline Realty in…read moreDaytona Beach after observing his excellent service involving the sale of a neighbor's beachside Daytona Beach home. When I decided to put my own house on the market a few months ago, I remembered Shoreline Realty from the name on the side of Matthew's pick-up truck, looked him up, and reached out. We met at my home soon after to get acquainted, have Matthew get a look at the house, and voice our thoughts on appropriate updates/repairs, the asking price, for getting it on the market, etc. With Matthew's guidance and assistance in facilitating preparations, the house was listed on April 20th, had six showings, and had two solid offers within a week. In the interim, I've come to know Matthew as a high-energy person of integrity, with a wealth of local knowledge and resources who grew up in the area and is finely tuned to the local real estate markets. He's reliable, intelligent yet relatable, driven yet chill, and knows how to market properties to the best advantage for both buyers and sellers. His appreciation and knowledge of older homes such as mine, as well as his knowledge of how houses of all eras are put together (and his sense of humor), is a bonus. If you are looking for a real estate agent in Volusia County who's willing to put in the work and go the extra mile, I enthusiastically recommend Matthew McLean of Shoreline Realty.

Travis was fantastic help in our hunt for a New Smyrna Beach home. My wife and I came here from…read moreMiami not knowing the area. Travis helped us narrow our search and found a great house smack in the middle of our price range, and in a super Beachside location. He quickly returned all our phone calls, texts and emails. He did a great job convincing the sellers that we were the buyers they wanted to deal with in this hot market. He stayed with us and solved a few small problems to get the sale closed. If you are looking for a home in New Smyrna Beach, Travis Ford is the realtor you want.

From the owner: Local Lifestyle Realtors serving New Smyrna Beach and the surrounding communities. Specializing in…read moreCondominiums, Beach Houses, Relocation, Rentals, Family Homes and Townhouses. Helping both Buyers and Sellers achieve their home selling goals and make their next move.

We booked a condo at Ocean Trillium for the weekend through Air BnB. The host didn't communicate…read morewith us, but sent us to this third party management company, Ocean Properties. Called the day of to see if we could get a parking pass for the day, the man on the phone was very rude, told us to go to the office at our check in time at 4 pm. Get to the office at 4:15 and the office is closed since it's a holiday. We picked up our info from the drop box, but the code for the keyless entry didn't work. Spent about an hour walking across the street to and from the office and talking on the phone until we could actually enter the unit. It was a frustrating experience to say the least, customer service was subpar without any follow up. Only redeeming quality was the unit, as it was well maintained, clean, and had a beach view balcony. All things we were looking for. The place was cheaper than a lot of other options and the unit was nice, but the management company was a hassle to deal with and marred our experience. I wouldn't stay here again unless it was under new management.

This is our second purchase using Kelley and Jodi Roe DeSoto at Ocean Properties. Navigating the…read moreprocess was EASY with their assistance. It seemed that they knew more about what we wanted than we did. ALWAYS gave their full attention to our questions and ALWAYS available for whatever "need" we presented. Team Kelley has so many resources and valuable knowledge having worked in this business for many years .... Their vast experience made a difference. They were willing to share that knowledge to find us the wonderful place we now call "HOME"!! Thanks, Kelley, Jodi, Justina and other TEAM MEMBERS Dale & Betty Turner

During a very stressful move from Florida to Tennessee, we tried for months to sell our home during…read morethis very difficult and complicated time in the housing market. We were sincerely blessed to be referred to Sun-Pro and to work with Melinda and Rich Newton. They gave us honest advice on pricing strategies, leasing processes, and all the stuff that keeps you up at night. What I respect the most is their high standards of finding and vetting excellent tenants. Rich was always bright, cheerful, and full of positive energy. I'm so glad to say our house was rented and we feel the relief and joy of having friends manage our property. 5 out of 5 stars for the entire team including Brock Bolduc, the owner of the company.

I am leaving this review to warn others and document my experience with this company in detail, as…read moreI believe there are significant issues with their business practices that prospective renters should be aware of. **Communication & Responsiveness** Throughout the entire process, communication was virtually nonexistent. Neither Diego nor Brock responded consistently to phone calls, text messages, or emails. There was no proactive outreach, no status updates, and no acknowledgment that inquiries were even received. Clients are left entirely in the dark. **Application Process & Transparency** After submitting a completed application and paying all associated fees, the listing was quietly removed with no explanation or communication. We were told we were the only applicants. However, we were later informed that another applicant had "out-scored" us based on an internal scoring system that is never disclosed to applicants. I find it difficult to believe that a competing applicant was able to tour, apply, and be fully approved within a window of roughly 3.5 hours (between 6:00 PM and 9:30 AM). The fees collected are non-refundable regardless of outcome. **Management & Accountability** When we visited the office in person, Brock assured us we would receive an update by end of day. When we followed up the next morning, he stated it was "not his department" and transferred us to voicemail -- this from someone who is listed as an owner of the business. The lack of accountability and dismissive attitude toward paying clients is unacceptable. **Landlord Relations** Perhaps most concerning was a conversation we had directly with the property owners, who shared that they had been waiting months to fill their rental and were on the verge of listing the home for sale -- completely unaware that any interested applicants existed. This suggests a serious disconnect between this company and the landlords it claims to represent. A review of the property's Zillow rental history appears to support a pattern: the listing cycles on and off the market repeatedly, fees are collected, applicants are told another party was selected, and the property is relisted weeks later with claims that the prior placement fell through. **Final Note** I would strongly encourage anyone considering this company to first review their Better Business Bureau profile. Based on the pattern of responses to negative reviews -- typically directing complainants to contact a specific staff member or call the office, with no actual resolution -- I expect a similar response here. Based on our experience, I would not anticipate that contact to lead anywhere productive. This review is submitted in good faith to help others make an informed decision.

Ron and Abby were extremely helpful and considerate in guiding us through the sale process. We are…read morein our 70's and have never sold a home before. We had so many questions/concerns and they patiently answered all. Most importantly they got us the sale price $$! we were looking for in this shaky Florida market. Many thanks to y'all for everything. Highly recommend their services.

All went great on our coast to coast deal Highly recommend…read more Very professional and made it fun

229 Robinson Rd NSB, fl…read more would like to comment how disappointed we were in renting this house for two months. we rented for 2 mo seasonal for 2 yrs. The old saying is correct. Burned once shame on you. Burned twice shame on me. The stove was filthy, ref shelves falling apart. No icemaker, kitchen drawers won't open without hitting each other, couch needs replacing, double mattress topper on queen bed so uncomfortable for 2 people, no water pressure in bath shower, ac heat went out and two companies said replace due to rust they just bandaged it. windows dirty. Yard overgrown and full of weeds, rotting shed in backyard. Sheets old and faded and mismatch. This place is perfect for a summer wk with lots of kids that do not care. Not for seasonal renters that care about quality of their property they are renting. Oh and garage door opener does not work and the two rugs in whole house need cleaning! Pictures available

Donna really cane through for us in the purchase of our dream home in Florida. Her communication…read morewith us was always concise and accurate and when several other offers materialized before we had formalized our own offer, she moved with all speed and diligence to make sure our offer was presented to the seller in time. Donna knows the market at the beach having lived there her entire life and is a true professional who I highly recommend.