I had gone through a repossession but was able to get my car back before it was auctioned off on…read morebehalf of the finance company. After taking back possession of my car, I found that the gear shift was not working properly and my key was stuck in the ignition. I went straight to the finance company who later passed "the buck" down the line, which ended up at Dealers Auto Auction NW. Basically, Cameron, the Fleet Manager, was very helpful to me from the very beginning when I first contacted DAA regarding my car, to the very end. Through Cameron, he and the rest of DAA stood up to the plate and owned my car issues, which I do believe was caused from the tow company/repo company who took my car in the first place. But it was difficult to say which company did the damage to my car when it was in their possession. DAANW took and owned the responsibility of the problem of me not being able to take the key out of the ignition and the shifting of gears, which was difficult to move. Cameron made sure my car was back to the "original" state it was before the repossession and returned my car back to the original state it was when it was taken. Thank you Cameron, your upper management, your team of onsite mechanics, and including the individuals you had go to my home to assess/pick up and return my car. You all have helped me out so much when I needed someone to help me with my car. I would definitely recommend DAANW to any dealership/personal referral that would be looking for a used car. I know I will be calling my new friend, Cameron, for any suggestions/referrals for a newer vehicle in my future. Thank you all for your professionalism and dedication to providing the ultimate customer care, in every sense of the word! Thank you!

I used to work here when things were rough through Labor Ready. The cars, for the most part, were…read morepretty nice, all our staff was friendly and professional. No, of course people don't need to wear seat belts, don't know why this was even worth mentioning from another reviewer. No, they don't allow the drivers to talk about the flaws they've seen (I still did), but that makes sense, right? I mean we work for the auction house, not the buyers. Overall it was a positive experience working there and it paid better than minimum wage. I'd buy there if I was in the business.

These people are retard. Their business is to unload vehicles, auction them out and load vehicles…read more I bought a truck and they refused to load it, and then refuse to take back the truck. Won't even help to try to load it so I can take it out of their lot. Horrible place to negotiate.

Worst service on Planet earth ,total Shit show , loaders are very hard to deal with and can't do…read morethier job normally