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    Silver Aviation

    2.6 (13 reviews)
    Open 9:00 am - 6:00 pm

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    Worst Customer Service!
    Dryha A.

    Disgusting to deal with such arrogant customer service. I booked a flight to Malibu as the pictures show even in the subject line of the email. During the flight the pilot refused to fly to Malibu and did only LA flight claiming that she didn't get any instructions to fly to Malibu. We enjoyed the flight and sent a gentle email saying that we did enjoy the flight but this is not what we booked! We didn't get any response in 2 weeks and after sending a third email, I got one of the most unprofessional responses from this company refusing even to apologize and saying you are on don't fly list and we won't do any business with you and you saw Malibu from LA flight! Well, you earned yourself a bad review and few complains with the airport management, PayPal and the state agencies. You better respect your customers!

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Pacific Skies Aviation - Rancho palos Verdes

    Pacific Skies Aviation

    4.9(117 reviews)
    0.0 mi

    I usually never post on here unless its was a really bad experience in order to help others avoid…read morethe mistakes i went through. Started going to school here for my private pilot license about a year ago. 80 hours in and still no solo. Instructors will take you on your cross country flights just to build their hours. They do not care about their students success. I let it go on for too long, 18k later i finally decided to go to another school. I started the new school and within a month im ready for my solo..... goes to show the difference in schools and their CFI's. Ground lessons were useless... instructors will just talk within themselves and still charge you the full 2 hours. Not to mention their ground instructions are completely unorganized. Made me purchase their syllabus and not ONCE did we open it or follow it within that year. Total waste of time and money.

    I cannot say enough about how amazing the folks at Pacific Skies Aviation are! From the owners to…read moreflight instructor Melissa, they are top notch. We bought a VIP package for my mom to go up on her 90th birthday. I spoke with Pacific Skies ahead of time and explained that my mom had never taken formal flying lessons, but that she loves all things aviation related. She doesn't plan on getting her license at this point, but she is extremely knowledgeable about what goes on in the cockpit. The one-on-one time with a professional flight instructor would be something we knew she would enjoy. She had the flight of a lifetime and she plans to come back for more! Thank you for making her 90th birthday so memorable!

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    Pacific Skies Aviation
    Pacific Skies Aviation
    Pacific Skies Aviation - Spencer on the right

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    Spencer on the right

    South Coast Aeronautics

    South Coast Aeronautics

    3.4(110 reviews)
    0.0 mi

    I booked through GetYourGuide which was a little bit difficult to navigate but eventually I…read morefinalized a 1hr tour for 2ppl. The app was not specific about my time slot nor did it mention when I would be contacted, additionally finding conflicting information about the business being open at either 8am or 10am? So that app sucks. But this review is for SCA who emailed at 930am giving me a time slot and we were ready! Terry was a fantastic guide, indulging when he realized we were terrified and loving it. He let me steer for a bit and I scared the heck out of everyone, he answered all of our basic questions and made jokes along the way. Great experience overall and it took 30min for my adrenaline to come back down. One of a kind experience!

    *edit, as I've additionally added on* I decided to purchase a Groupon for this establishment 2…read moreyears ago for a discovery flight, and was fairly disappointed with response time, it took about 2 weeks to reach back to me through email with a time that wasn't suitable, no one seems to ever answer the phone as well. 2 years later I thought I'd give it a go, this time I thought maybe new management, or they were just busy last time, giving them the benefit of the doubt. Nope still no phone answer and no email response time. not even an automated email back that says, "hey we will get back to you in etc. business days". This was supposed to be a gift for my partner who wants to start flying lessons. If they aren't organized in something simple as Groupon's, how can I trust they'll be organized or fair when he does start aviation school? Also the responses on Groupon's for 1 star reviews are DIABOLICAL. Id recommend contacting Dubois Aviation, they answered in less than a minute and scheduled me in day 1. Benny (the manager) finally responded to my email after this review was posted, which confirms that my previous emails were received and simply ignored. When I asked where I could make a reservation, his response was, "nowhere now." This came across as intentionally dismissive and unprofessional, as if meant to offend rather than resolve anything. This type of attitude is extremely disappointing and inappropriate for someone in a managerial role. Communication like this reflects a lack of respect for customers and a complete absence of customer service. To the owner/management: it's clear that new or returning business is not a priority here. Between the rude communication and the minimal effort to address concerns, the overall experience has been very discouraging. Given the number of negative reviews on Yelp and the BBB, a change in approach and leadership style could significantly improve both customer trust and business success. I chose not to leave a negative review over two years ago out of goodwill, but unfortunately, the same issues persist. I'm grateful to have found another school/business that values professionalism and respectful communication.

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    South Coast Aeronautics - Cary

    Cary

    South Coast Aeronautics
    South Coast Aeronautics

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    Advanced Flight

    Advanced Flight

    5.0(6 reviews)
    0.2 mi

    Surprised my husband with an one hour helicopter ride for Valentine's Day and we both LOVED it!!…read moreNick our pilot was very personable and knowledgeable. During our flight, he pointed out all kinds of interesting facts and fun finds in and around LA. The ride itself was smooth and we both felt very safe! We came home excited from our new adventure and happy with a ton of amazing pictures from all over LA. I highly recommend advanced flight if you're in the southbay and looking for something fun and exciting to do!

    Found out about Advanced Flight from a co-worker as I was looking for the perfect birthday gift for…read moremy boyfriend. We had to reschedule once, due to bad weather, but loved the fact that Simon was very concerned for our safety AND that we got bang for our buck. Once we rescheduled, it was an amazing experience. I had only been on one other helicopter ride and no safety tips. But first thing we did with Simon was review what to do if something should happen. Safety first and so appreciated. And like all the other reviews, it was 5 star. Interesting, fun, exciting and seriously it felt like 5 minutes and we can't wait to go again! If you're looking for a great gift for a loved one and want 5 star service and a 5 star experience, go with Advanced Flight! You will NOT be disappointed and really, with all the disappointments that surround us these days, isn't it reassuring to know that when you go on a helicopter ride around the city you WON'T be disappointed?

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    Advanced Flight
    Advanced Flight
    Advanced Flight

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    Silver Aviation - flightinstruction - Updated May 2026

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