We purchased my wife's wedding ring from a regional jewelry store chain in Oregon. She chose the…read morering not only because it is beautiful, but it is also more original than others we looked at. She was diligent in taking her ring in twice a year for inspections when we lived on the west coast. However, since moving to the east coast she has struggled to find a jewelry store to get it inspected under the original warranty. She contacted the store we purchased it at and they helped her identify a NC jeweler who is also part of the national jewelers guild. The benefit of using other jewelers within the guild is that inspections and repairs are part of the lifetime warranty. The only jeweler in North Carolina that is part of the guild is Saslow's Jewelers. We learned they formerly had a storefront in Greensboro but now it is only their corporate office. The closest locations to us are either Boone or Hickory. My wife wanted to get her ring inspected and resized. She reached out to the Hickory store and Cheryl the store manager was very responsive and helpful. She confirmed we could drop the ring off and they would get it resized. She estimated the turnaround time at one week and my wife talked with Cheryl about the store hours, etc. Last weekend we took the 60 minute drive to Hickory to drop it off. The store is conveniently located within the Valley Hills Mall and lucky for us, across the street from one of our favorite barbecue spots, Hugh's Q. Parking was easy and we entered the mall through the food court. We were able to easily find Saslow's on the lower level. We were greeted by Omi and my wife told him she had spoken to Cheryl. It was apparent that Cheryl had spoken to Omi about the conversation and he was quick to help my wife determine the correct size for her ring and was friendly and helpful. My wife received a call from Saslow's a few days later stating her ring was ready so we took another drive this weekend to pick it up. Once again we were greeted by Omi and my wife is very happy with the new fit. Overall, a great experience and we absolutely recommend Saslow's to others! A huge shoutout to Cheryl and Omi as well.

Bought a necklace from Erin and the service was excellent! She was smiling and willing to help…read morewith everything! Will definitely be doing business there again!

I really enjoyed my experience as Robert really knows what he is doing. Takes time to explain what…read moreneeds to be done and what has been done when its finished. The prices are reasonable and the work is top notch. I would highly recommend him for all your clock needs.

Although he was unable to help due to time constraints, he recommended a nearby establishment that…read morewas able to assist me for which, I am very grateful.

Used him for Omega and Rolex. Great service and reasonable prices. I'd recommend highly.read more

Robert is a super professional who does fantastic work . I highly recommend. Tuned my watch up…read moreperfect in no time - will definitely work with him again -Thank You Sir

The gold mine is a beautiful jewelry store with a great selection. Definitely would recommend to…read moreanyone.

Best jewelry store ever!! They are so helpful! The ladies there are so kind and accommodating..they…read morehelped me find the perfect gift for my daughter which Bill engraved and it turned out PERFECT!.. if you need anything, especially great customer service, go to the Gold Mine in Hudson, you won't be disappointed!!

I went in wanting their "Bulova 96B332 Limited Edition Breton" they had on display, although it was…read moreslightly used I still was very interested as it is such a nice piece. The price at first wasn't bad but then I checked for it online and it was a whopping $150 less and brand new online versus $900 at this store in Asheville. I'm visiting here for a small vacation and would've loved to take this watch with me back home but I cannot justify spending $150 more for a used watch than buying the same thing online brand new! Other than that the shop itself is very nice and their repair and service kiosk is great.

What an absolutely wonderful local establishment. My partner got her aunts watch cleaned here and…read morehad a band changed. The band broke the next week, but they replaced it for free. A testament of their dedication (and maybe the band quality). After having the watch a couple weeks, I accidentally shattered the crystal. So sad. I looked at a few options, but a lot of them you needed to ship in the watch and they couldn't tell you if they could even fix it before seeing it. Also, a lot of those shipping places starting at $70 anyway. It was coach. I took it to the coach shop, but they also did not fix that. With that in mind, I went back to where she had it fixed. The people working in there were incredibly knowledgeable and friendly. They were upfront about the cost and let me know the waiting time. One of them makes their own jewelry and it's super beautiful. Luckily, the watch took less time than the maximum amount I would be waiting, but I was fine either way. They called and I went and picked it up today. The two humans were working and I can tell they truly want to help and enjoy their job. The Crystal was a bit particular but it looks just like new. The cost was $80 with tax which I found very fair as they replaced the battery as well. Wonderful establishment with great employees who are professional and approachable. Recommend it for sure.

Very friendly and helpful watchmaker and watch store. The watchmaker is J. Walker Copley III and…read morewe were directed here from Hales Jewelers in Greenville, which is about 35 miles away. Walker and I agreed that "wasn't it unusual that Greenville didn't have a watchmaker in town?" But he said there are only 1300 approximately in the USA. This location also is a dealer for Seiko, Cotizens, and Bulova watches, but a main business is watch repair. The only downsides are the store is small, so limited inventory on hand especially women's watches and the watch I wanted to get repaired had to queue up and won't be ready "until after Christmas." It's late June. Walker said he can only work on watches when he is not sellling new watches and that is often limited time and after store hours, which makes sense.

I brought my Seiko in for service and was pleasantly impressed. Excellent service from…read morea true professional gentleman. Five Stars from me.

We made an impromptu visit while downtown and we were greeted immediately by the friendliest staff!…read moreTheir selection was beautiful and my husband found an amazing cross pendant that we had to get. While there, I half asked if they did jewelry repairs because I had a ring that was bent. They took the ring on the spot and repaired it in minutes. If you're looking for something nice, this is definitely the place! And the employees really set the bar high with customer service. We've found a new jeweler to be sure!

These people were so polite, helpful, and a taste of customer service many places have forgotten…read more I had a watch braclet that needed sizing, not a problem. I left totally satisfied and paid a very modest fee for their service. There now on my list of places to seek jewelry and repair! Thank You!

I've driven past Gold King on Startown Road and Highway 70 for years but had never stopped in until…read moreI recently started downsizing. I had a few items to sell, and from my very first visit, I could tell I was dealing with someone who is honest, respectful, and genuinely kind. What really impressed me was when I found an old gold ring I no longer needed. I arrived at 5:58 p.m., just two minutes before closing. The door was already locked, but he saw me, came to the door, and took the time to help me anyway. He never made me feel rushed or like I was inconveniencing him. I honestly thought I might get around $30 for the ring. When he offered me $230, I was absolutely floored! I'd heard people say Gold King pays some of the best prices around, and now I know it's true. One thing I really appreciate is that he's extremely knowledgeable. He clearly knows his business and takes pride in what he does. He's fair, honest, and respectful, but he's also experienced and knows the value of what he's buying and selling. That gave me a lot of confidence that I was dealing with someone who truly knows his craft. They also have a gaming store right next door, which my son enjoyed checking out. It's a great place if you're into video games and collectibles. If you're looking for a place that's honest, fair, knowledgeable, and offers excellent prices, I highly recommend Gold King. I'll definitely be back!

I found them to be very professional, honest and knowledgeable…read more I returned the next day with some old sterling silver goblets and again felt the price he offered was very fair. Would recommend Gold King to anyone looking for an honest fair evaluation. karen S