I had a mail piece I wanted to send to some prospects and current clients and I had found a company that would do exactly as I wanted online. I thought I would rather have a local company get my business so I went over and talked to Jeremy at Signs Now. I have had Jeremy do some work for me in the past and even though he always seemed to follow his own time line, he had in the past got the work completed. I explained to Jeremy exactly what I need with the odd size and what I wanted and the time frame that I would need the work completed by. He said he could do it but wanted a couple of extra days to complete it. I agreed. The next day I sent over the proof and the whole layout I wanted along with the size, just to make sure he knew. For this particular piece I had to prepay the postage in the amount of $150 to do what I wanted to get done. A couple of days later I sent an email reminding Jeremy that I had to have them on a certain date which was what he agreed to or I would be out my money for the mailing. I also called and left a message and received no response either way. The day before I called again and no response. On the day of I went into his office and he wouldn't even come out and talk to me. One of his employees said they would call me back. Later that day the employee called me and said they couldn't do it. I asked to talk to Jeremy but he wouldn't even talk to me. Now I am out $150 and to this day I have still not herd a word from Jeremy. My suggestion, have a 10-year-old kid draw whatever you want and hope it falls out of the sky. You probably have a better chance of getting what you need. I would give 0 stars if I could. read more
