Run away from this company. Poor communication. More expensive than others. Charge me to come pick up their bin after we cancelled services. read more

Horrible! We have been getting billed for another company's shredding. They put other people using the same storage facility under our account number. We have called 3 times. I even called the other customer (their information was on the bill) they said yes this is ours. I called Stericycle back and explained this. They siad they would take care of this. I am now on my third time trying to get this bill off our account. I got a letter saying if we didn't pay it they would send it to collections. We have explained this over and over and they keep saying they are correcting it and they don't. They tell me they don't have a company here so i can't talk to anyone local. This company is horrible! i wish i could give them 0 stars read more

If 0 stars was possible that's what i would give. After having been a customer for a year and encountering issue after issue with customer service or the lack of customer service really this is laughable. I started with customer service back in November to resolve my issue and still have had no resolve and the account rep Edward Yi assigned to my issue is completely unresponsive. Dismal Company and even worse customer service read more

Worst experience ever. I wanted a one time schred and they dropped off a tote and left it for two months. That was last year. Last month they sent my company a collection letter. I'm not paying it. read more

To say I am pissed off is an understatement. I used them in 2012 and today, I get a phone call about allegedly a past due invoice from a collection agency. I have not received any statements, bills or calls from this company and I doubt the invoice was or is past due. read more