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Show Low, AZ

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Show Low Airport

5.0 (3 reviews)

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4 years ago

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1 year ago

I really like The Showlow airport. It's easy to get in and out of. A very short flight to Phoenix.

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6 years ago

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Southern Airways Express - Damaged Luggage

Southern Airways Express

1.3(54 reviews)
0.0 mi

I had a great experience from DiBois to Pittsburgh. Very easy and everyone was very polite. Arrived…read moreon time and had a smooth flight. Highly recommend Southern Air.

Yesterday, 5/9/26, I experienced something that was humiliating, upsetting, and honestly…read moreunacceptable. I booked a flight with Southern Airways Express from Lancaster to Pittsburgh. When I arrived at the airport, I requested wheelchair assistance because I have Cerebral Palsy and need help with long distances and stairs that do not have secure railings. I was told they could provide a wheelchair inside the airport, but they could not help me board the aircraft. Staff explained that the plane required passengers to climb four steps that were secured only by rope, and they said helping me physically would be a "liability." I was then informed that because I might not be able to independently get on and off the aircraft during an emergency, I would not be allowed to fly. As a result, I had to cancel my trip completely. I later called customer service. Although the representative apologized, she told me I should have requested accommodations when booking my flight -- despite there being no option to do so during the booking process. I was also told I potentially could have been physically carried on and off the aircraft and that I should forward my concerns to their legal department. I checked the airline's website afterward and could not find any disclosure warning passengers with mobility disabilities that they may not receive boarding assistance or may be unable to fly. People with disabilities should not have to fear humiliation or uncertainty simply because they are trying to travel. Accessibility and dignity matter. I'm sharing this because others deserve to know before booking with this airline, and because situations like this should not continue happening in 2026.

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Show Low Airport - airports - Updated October 2026

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