I dealt with the son, Brandon, who now has the company. Communication is horrible and will not follow through with a follow-up to see that his crew has done their job or if they left things a mess, then expected me to reprimand them to clean up a mess. He expected me to check and make certain that everything was up to par....I had my entire home floored that was installed by this company and when I missed a transition strip between an area of tile to flooring, I tried reaching out. Brandon no longer takes my calls, responds to my texts, nor has he returned to finish the job! read more