I took my cat here (don't judge me :) he was a very clumpy fluffy hairy persian I had rehomed) lol…read more I rang about a week before and got an appointment no problem for a day that suited them to have a cat in (they provide grooming to both cats and dogs). The staff were so so lovely on arrival. They were extremely friendly. Same when I went to collect him. It cost about £30. They thought he may have needed shaved but the girls spent time brushing all his knots out and he came home extremely fluffy, smelt amazing for ages after and he purred all the way home. I have never met more friendly staff anywhere. They were fab. And genuinely caring. If anyone is looking for a dog groomers I always recommend this place. It may not look like much from the outside but it is fantastic.

Took my wee dog here today (04/07/16) and was very pleased with the results…read more The staff are really friendly and good at what they do. I dropped my wee one in for a shedding treatment and picked him up 1 1/2 hours later. He was groomed to perfection and smelt amazing, he even greeted me with a complementary bandana which was a great touch and all for £25 Great prices and a great service, would highly recommend

Avoid at all costs. Took my wee dog to Carol at Paws on the Avenue this morning 6th June. It was a…read moredisaster of an experience. Firstly the stairs up to the place are a hazard in themselves. Unsafe and Awful. I had reservations about even leaving him after watching her cutting a lively black dog and her tone and attitude to the dog and how she was blaming the pup rather than her ability to cut and contain the dogs unwillingness to get its legs shade left me alert to the possibility that all wasn't well. Nonetheless I had seen her work and thought as she wasn't actually manhandling the dog, that I would go ahead. Carol seemed harried and was clearly behind schedule. I explicitly asked for a Schih tzu face cut and was told that would be grand. I was told it would take an hour and a half to two hours. I came back over an hour later and heard her loudly giving off. Distracted by another customer and not safely tethered, my wee dog had leap out of the bath which if you have visited there you know is a considerable height off the ground. Carol blamed the dog for jumping out rather than taking responsibility for being distracted and not having secured him properly. Our wee one isn't great with water and Carol is telling me he is loving it. So much so he seemingly had jumped over a panel to get away. Draw your own conclusions. I asked to take him and Carol insisted that he would be another half hour. Not wanting him there a moment longer than necessary I waited outside in the car, she rang me and I immediately came to collect him right away. As soon as I saw him I knew he has simply been given a generic cut, a bap cut and no attempt had been made at all to shape or give him a standard Schihtzu cut. His ears had been shaved tight and his face was both shaven and scissored right down to the lips. I remarked to Carol that he had not received what I asked for and she insisted that was a Shihtzu cut. I did not want the confrontation so I paid and took my dog out. While outside I took a closer look at him in the sunlight and to my annoyance his beautiful white tuff had been hacked at and a lump had been cut out of the top. I simply had to go back with him and ask for it to fixed. Upon returning I explained that I wasn't happy with the cut and despite pointing out the horrible hack out of his tuff Carol insisted that was normal with such cuts and went on to say that I was being too fussy and penickity. Before then going on to say that she had never heard the like of this from a customer before and that she was the groomer and knew her job. Things got heated, rather than simply offer to fix the part I objected to she chose to attack me for daring to complain, it's clear this woman could do with some customer service training but I kept firmly making my point that this was not a shihtzu cut, that she had hacked him and that I simply couldn't take him home in this state. Carols responses ranged from yes it was a proper shih tzu cut, to his hair was too short to do a shih tzu cut, to she had to shave him because he had food around his mouth (an outright lie), to she was the groomer and knew best and her final retort was that I was merely being a drama queen about it all!!! Honestly folks I saved up to get him this professional shihtzu cut, it cost £30 which isn't easy to come by, I had deliberately asked for the cut before I left him and insisted on making the point that if he was too short to cut to a shihtzu cut then Carol out to have stated this before accepting the job and I could have waited until his hair grew longer and come back another day. Reasonable, mature and drama free right? In retort, at one point Carol stated that while she did want customer to be happy with her work she hadn't time to be looking at dogs to see if their hair is long enough for cutting. This experience has left and awful bad taste in my mouth. I found the whole thing quite upsetting. Carol was really negative towards both me and wee Blue, it was hostile horrible customer service. In the short time I was there I witnessed how she has a demeaning way of talking to the dogs. She was extremely quick to blame either the dogs or in my case the customer at being unhappy with her services. My sincere advice is to avoid this groomers, there are most certainly people out there who are Uber professional, who listen to the customer and prioritise the safety of the animals they have in their care. We should not have to be faced with hostile, degrading labels at the mere mention of not getting what you asked for or when asking for a hack to be rectified. I completely believe in going local for my services, yet just because it is West Belfast does not mean we are entitled to anything less than a Rolls Royce service. If we are not happy with a service and ask for something to be fixed, surely it ought not result in being spoken to and mistreated as if we are a bit of dirt on the bottom of someone's shoe. Blue Magoo

Unfortunately I couldn't take Ted to Jason Shankey with me for a wash, cut and blow dry so this…read moremeant I was on a search for a good dog groomer. My mum has taken her dog to Paws on the Avenue a few times and he always comes back looking and smelling delightful! The salon (if that's what you call it) is just above the mechanics on Beechmount Avenue, but don't let this put you off, this salon upstairs is lovely. It has dog paws on the walls on the way upstairs, various paintings of dogs and dogs having bubble baths on the walls. It looks so cool. We left Ted for one and half hours and when we came back he was like a new dog - I'm really pleased with cut!

Completely feel in love with this groomers it's part of the cedar grove veterinary practice and is…read more brilliant. I can only speak for myself but I feel a whole lot safer known my dogs are in the same building as tons of vets so if anything was to happen to my dogs while getting groomed I know they will get help asap. The staff are amazing and so friendly. It's abit pricier than the rest but it's totally worth it in my opinion.

From the owner: We want you to leave your dog knowing that they will receive our personal care and attention at all…read moretimes. The Woofy Wash Company is attached to the Cedar Grove Veterinary Clinic.

I have brought my pooch here a couple of times. I like to try different places rather than going to…read morethe same groomer as everyone has different styles. This is pretty decent as far as groomers go. Good service, friendly staff and very good with the dogs. Definitely worth a shout.

Been taking my dog to Best Paws for 2 years now and I have to say it does live up to the name as…read morethey are the best groomers in Belfast. The staff are super friendly and always happy to help, nothing is too much trouble for them. They are really brilliant with my dog and she always comes out looking amazing, with a waggy tail too! I'd highly recommend this place.