Dr. Emma Bardwell is a magnificent optometrist. Her demeanor is very kind while also professional. She explains everything thoroughly and answers questions. She takes the time to be sure you are comfortable with the lens choices to get the right one. Bonus: the support staff are very friendly and professional too. It's so nice to have a great eye doctor with this atmosphere in our town! Bonus: great frames to choose from! read more

Dr. Hess is great! I've been going to get my eyes checked here since elementary school (and I currently live in the Twin Cities!). Nothing in the cities has been satisfactory enough for me to switch to a shorter "commute." My prescription is on point every time I get new glasses and he has helped diagnosis just the right solution for my pesty astigmatism. My whole family goes here for exams and to get glasses/contacts. Would recommend! read more

I will be bringing my new eye glasses (second pair for computer) back tomorrow that I picked up today. Although I have only tested the first pair on the way home tonight, my computer glasses are NOT the right prescription in the right eye. I am again using my old prescription glasses to "see" on my computer. My old glasses are much better than the new glasses. $800 later, I am very displeased. read more

Been in dire need of glasses and made an appointment at 3rd Street, and a friend had an appointment same day at Sanford optical and he received his glasses a whole week and counting before mine are even getting started! Thank you 3rd Street optical for now making me wait until next year now to get my new glasses read more

I'm giving the eye doctor, Dr Fredrickson, a 4, and the opticians...well, below a 1, so a 2 average. We'll see if they salvage this, but, so far, typical northern Minnesota customer service. Friendliness: 8/10 Politeness: 8/10 Professionalism: 2/10 Competence: 1/10 read more

The staff there are low pressure and pleasant to work with. Dr. Hess has worked with two of our young children and has been very kind and gentle with them. He was able to inform us of some serious problems with our sons eye and even called me after hours to work with getting a referral to a specialist that could help us. After almost a year of corrective therapy, my son needed glasses so we came back here. The staff helped us find the best type of frames for an active 5 year old, and were helpful in getting them fixed after my son's little friend sat on them. I have been to several other optometrist in the city and while you will find many with fancier offices, I couldn't ask for nicer people! read more

I really don't know how you would change things to offer better service. Our whole family goes here for regular eye exams by two very caring and and gregariously personable eye doctors Dr Hess and Dr Fredrickson. They have a staff that does frame repairs on the spot. I recommend Third Street Optical read more

I really like these guys, I have been going to them for going on about 10 years now, since right after I moved up here and got the recomendation from a co-worker. Dr Hess is about as good as you can get, and Dave Smith (owner) is super friendly and always helpful. A+ guys! read more

Our whole family went their for eye exams and we've also purchased glasses and contacts. The eye doctor was very thorough during the exam and the person who sits at the front desk (handles eyeglass orders, etc) was exceptional to work with. Their contact lens prices were less than 1-800-Contacts for me. Quite happy with this provider. read more

I moved into the area from out of state and finding a new medical team is always stressful. When it came to finding an optometrist, this office made that painless! Each employee was friendly and knowledgable. Dr Hess is brilliant, easy to talk to, accommodating and efficient. Christy absolutely knows her stuff, helped me to quickly find the perfect frame out of a wall of frames which held too much choice, and then seamlessly worked with my insurance company. The entire appointment was smooth and professional, friendly and helpful. Thankyou, Third Street Optical. I am grateful to have found you. read more