These guys saved my vacation. Needed a new radiator on a Sunday in Montrose. I was sure I would be…read moreout of luck. But they were able to get me one that same afternoon. Customer service was top notch and pricing was fair

Terrible customer service. One employee says they have the items in stock. When we show up another…read moresays they don't and won't even look them up to double check. Guess that's why they live in Montrose....

I went to pick up ordered parts they close at 2 pm on sat their "open" light was on and I arrived…read moreat 1:50pm but their door was locked. I double ckecked the sign on the window that stated their hours which was classically at 2pm on sat.

Went out of their way to get me back on the road. Only an $11 part. Small town friendly.read more

Needed to use a T15 screw driver to remove two screws to replace a part I just bought from them for…read more$80. Store manager Eric Vasquez said I had to buy the $8 dollar screw driver. There is a sign front of store that says they will let you borrow tool. Eric said that didn't have that tool to borrow. Eric is a bad manager treats customers with no respect. Needs his ass kicked.

Walked in. No one was busy. Asked what appeared to be a manager for help finding out which battery…read moreI needed. Was told to just go through all of them until I found the one I needed. Asked again. Same response. No help at all. Walked out, went right down the street to O' Reilly's Auto and got great service there. Wouldn't step foot in this Auto Zone again.

I was in from out of town and needed 2 batteries tested and called to let them know I was going to…read morebe there right at closing time so I asked if they could stay and help me out and I was told no that they could get to it in the morning. I showed up 2 minutes before closing and they had already locked the doors and shut the lights off.

We had an EverStart, Walmart battery that was dead. Since it was less than a year old, we went to…read moreWalmart to replace it under the Walmart warranty. Unfortunately, Mark, the Manager On Duty was behind the counter. He completely shut us down, stating that there is NO warranty for small batteries. He said that even if I brought it back the day after purchase he'd refuse to take it back. Mind you, on the wall is advertised "3 Year Warranty", And "4 Year Warranty." NOTHING about ZERO warranties for smaller batteries (whatever "smaller" is defined as). If indeed, that is the Walmart policy, it is what it is. I don't expect people to break rules to accommodate me. But there is NO excuse for the attitude. Mark (last name unknown-he refused to provide it) was full of attitude and more concerned with receiving a negative review then he was satisfying a customer. He refused to even test the battery to see if that was the problem. As a business owner employing 200, I know you can't fix something if you don't know it's an issue. I also recognize the need for a coaching moment. And this was one of those moments, because if he worked for me, and I witnessed that interchange, he'd be searching for a new job on Indeed. Maybe he was having a bad day. Maybe he lost his dog. Or maybe he's just in the wrong position. What ever the reason, it caused a customer to spend their money elsewhere. Customer service isn't that hard. It starts with wanting to provide it.

DON'T DO IT! RUN AWAY!…read more I recently took my car to the Montrose, CO Walmart for an oil change b/c I needed to get some shopping done at the same time. Turns out they were completely behind on their appointments and didn't get to my car until about an hour and a half after my appointment. Then, after I checked in to see how long it would take (I had other appointments I needed to get to), was told another 45 minutes to 1.5 hours. I didn't press it, and just figured I'd have to cancel other things if I couldn't make it. They ended up rushed my oil change and ended up stripping the plug making the pan leak. They informed me that "the plug was stripped" (in a passive way like it just "was") and didn't have anything else to offer me on the subject. Turned out almost all my oil leaked out in about a week, and I got an appointment with my mechanic to address it. The pan had to be replaced, as well as the oil. Over $460 of damage caused by Walmart! And, knowing this, they still charged me for the oil change!! I called my mechanic first and asked if they had noticed anything last time I was in (had been in recently for something else and they typically give things a once-over) and they said it was fine and no leak. So I called Walmart and explained the problem. Couldn't talk to anyone who could help me with this and was informed that I would have to make a trip to come in and speak to Jennifer (??). I was given one day she would be there, but no time. And the gal refused to take my information and have Jennifer call me. Her response when I pressed why was "This is not my fault." As though she had no responsibility of customer service for something she didn't cause. All I can say is LESSON LEARNED. Avoid Walmart Auto like the plague.

It would be zero stars is I could - never again. Vehicle…read moretaken in for recall work - and a month later I find out it was not done despite being told it was complete. Second visit (it's a 2 hour drive for me), told would be completed in 2 hours. Waited for 8 hours for vehicle to be returned. A month later, Ford tells me recalls are outstanding. I call and ask for record to be updated. Weeks later, still not updated so I call them and I learn that one of the recalls was never done and it needs another trip to the dealership. Avoid them like the plague. Completely incompetent.

I needed recall work done and Mike in service was extremely helpful through the whole process. I…read morepurchased my car at another dealership but did not have any confidence to get the work done there after speaking with them and reading their other reviews, so I drove the extra 110 miles round trip to Montrose to get the work done there. Mike knew exactly what needed to be done and was able to order the part needed and set an appointment for me to get done within a couple of hours, the other dealership wanted me to leave the car for 3 hours to determine if the work needed to be done even though it was vin specific for my car and clearly already needed to be done, then they said I would need to make a second appointment to get the necessary work done, which made no sense at all.

What a great shop. Full of gear, bikes, and repairs too…read more I brought the old quad that came with my ranch. it needed, well, everything. The Vamoose team explained it ill cost more to do all that work, than to buy a used quad. Well, trading one unknown for another. blah blah blah... The did the work I asked for they did a GREAT job, in taking a ~20 yr old quad that had been sitting, washing it up, cleaning out the carb, new rear wheels, new grips, tank petcock, etc. etc, it runs as good as it ever did thank you to the whole team, I am thrilled If you are in Montrose, and you need work done? they can help

Awesome service and extras. I've traveled through here twice in recent years. Stellar service and…read moreextras. Two years ago I was able to use them as an Amazon drop and had two tires installed and they picked up on an issue with the rear brake. This time had warranty work done and as a bonus they washed my Versys. Cool, friendly small shop feel with folks that have been there a while.

I have purchased 4 motorcycles from them in the last 3 years and they are always great to deal…read morewith. Super nice, friendly, and all ride dirt bikes! Most shops never have anyone that knows a thing about dirt bikes, not here! I have worked with sales and parts multiple times and they are always friendly and helpful. I have not really had much service work done, but have heard good things about them.