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    Shone Neal

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    9 years ago

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    The Gateway Medical Clinic

    The Gateway Medical Clinic

    2.3(3 reviews)
    0.1 km

    After being a patient at this clinic for a number of years they have told me I must find a new…read moredoctor. All because I had a phone appointment for 4:00PM Aug. 30, I had to go out at 4:30 and they did not call until 5:00PM they say it is normal to have to wait up to an hour for a phone appointment, so I made the mistake of mentioning that my time was also important and I could not see it taking an hour to give a call. I needed a prescription renewal for High Blood Pressure and I was going to be going out of town for a week. Upon returning I called for another appointment and was told i would be recieving a letter saying I would need to find another doctor. I guess Dr. Bhalla's ego is so fragile that she could not handle the stress of being the recipient of a tad of frustration. So now I have to find a doctor to treat my hypertension. Maybe if I die of a heart attack she will feel good. My thought is that if she cannot handle that stress should she really be practicing medicine I mean there must be more stressful things than someone saying I am also busy and have things to do. My time is as valuable to me as hers is to her. Why do doctors think they can keep you waiting but dare you mention anything and BAMM you are out of there.

    Today I was ripped off my the Gateway Medical Clinic. My…read morefamily doctor, who shall remain nameless, had to retire his practice due to personal illness, and I therefore was notified that I would have to procure another family doctor. "No problem", I said, "which doctor at Gateway will I be able to see?" I was surprised to hear that no other doctor at this facility was taking on any new patients, and that I would have to fend for myself in finding another physician, which I proceded to do. Then came the money grab. In order for the new doctor to be able to take on both my wife and myself as patients, he would require my medical records which I would have to have faxed over. After losing or misplacing or not receiving the faxed request I decided to get a hard copy paper myself and hand deliver it to Gateway. This brings me to the blatant charge. Even though I did NOT change doctors for any personal reasons, but only because my doctor retired, I was told that I would have to pay a transfer fee of $50.00. EACH! A hundred bucks to fax over some paperwork, and for a service for which I was in no way responsible. If there was a minus rating, I would have used that.

    Shone Neal - physicians - Updated May 2026

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