I am utterly disappointed with the plumbing services provided by Shoemaker Plumbing. His dodgy behavior and complete disregard for their own advertised one-year warranty have left me feeling scammed and taken advantage of. Allow me to share my dreadful experience, so you can avoid falling into the same trap.
After hiring Shoemaker to repair a pipe from a root (6k job), I thought I had found a reliable professional. The initial repair seemed to go well, and I was relieved when they assured me that their work was covered by a comprehensive one-year warranty. However, it quickly became evident that this warranty was nothing more than a hollow promise designed to lure unsuspecting customers.
Just a few weeks after the repair, the same issue resurfaced, causing significant damage to my property. Concerned and frustrated, I reached out to Shoemaker repeatedly, expecting them to honor their warranty and resolve the issue promptly. To my dismay, they conveniently started dodging my calls, making one excuse after another to avoid taking responsibility for their faulty work.
I cannot emphasize enough how frustrating and unprofessional their behavior has been. Instead of rectifying the situation and fulfilling their warranty obligation, Shoemaker chose to ignore my pleas and left me in a state of distress. It is clear that they have no regard for their customers' satisfaction or their own reputation.
Not only did Shoemaker fail to deliver on their promises, but their lack of accountability and customer service skills are simply deplorable. I trusted them to provide a reliable solution to my plumbing issues, only to be left with more headaches and financial burdens.
I strongly advise anyone considering hiring Shoemaker to reconsider. Their warranty is utterly worthless, and their disregard for customer satisfaction is alarming. Save yourself the frustration, stress, and potential damage to your property by seeking a more reputable and trustworthy plumbing service. Shoemaker has proven themselves to be completely unreliable, and I would caution against falling for their empty promises.
It is unfortunate that I have to leave such a negative review, but I believe it is crucial to warn others about the unprofessional and dishonest practices of Shoemaker. Don't make the same mistake I did; find a plumber who values their customers and stands behind their work, unlike this disgraceful company.
5/31/23 - I will continue to update this review as things unfold as I'm bringing this case to the courts. read more