Great experience getting a pair of shoes in a hurry. Bought shoes and shoe inserts. Anna knew…read moreexactly how to respond to each expression of customer needs with every effort to assure the right fit, satisfaction, and the best value. I appreciate the excellent service.

Not much in boys shoes but it was a clean store and we found a pair for our son that fit. Band…read moreperformance needs. Wonderful cashier was very kind and in good mood.

I used to love Aldo...initially. Now I just kind of like it. I still wander in occasionally but it…read moreseems I seldom find anything that works as their shoes tend to not be very comfortable and not particularly well-made. And also when it comes to shoe shopping I like to have my salesperson around the entire time I'm trying on the shoes just in case I need a different size or a different recommendation or for them to at least stop in again instead of just ditching me as soon as they get me my shoes--which has often been the case most times I've come here. So I'm not impressed but if the price is like under 40 and fit decently there shouldn't be any buyer's remorse if the shoes only last 8 months. Just remember that beauty is pain--let that be your consolation.

I love the store in Glenbrook Mall, Ft. Wayne, IN. The staff is always friendly and the store…read moremanager is knowledgable and high energy, making shopping for more expensive shoes enjoyable instead of stressful. Love the selection and the customer service!

Great selection of women's shoes and awesome customer service!…read more Traveling from out of state and left my winter boots at home. Went to Glenbrook Square mall the day after Christmas in hopes of finding a pair of reasonable and functional boots to get me through my trip. Immediately found two pairs of Sperry boots and had them on and paid for in less than 5 minutes. They were also on sale! Score!

Customer service is the best! My daughter & I have shopped this store lately. We have chosen this…read morestore over the one across town because they are so nice & helpful. Both times they ordered something online that they were out of stock & in our size. My pantsuit came to my house in time for an event. Great selection of items & they always remind you of sales that may be going on. We will continue to shop here.

I admit to a bit of a shopping addiction, and no surprise, when my sister and I get together, I…read moreencourage her addiction as well. We're both crazy about Ann Taylor Loft and always detour over here when I visit. There's nothing in particular that differentiates this particular ATL from any other, except I enjoyed the reaction of the salesgirl in the fitting room during this exchange between my sister and I: Me: Hey, come out here and tell me what you think of these jeans. Sis: Turn around in them. (I turn around.) Hmm, I don't like the stitching on the pockets. It's too light and I always think that draws attention to my butt. Me: I have a big, beautiful butt, and I like to draw attention to it. Salesgirl: *bursts out laughing* Oh my God, I don't think I've ever heard anyone say that before. I also have a big butt! Wait, I'm not saying you have a big butt... I didn't buy the jeans, but only because they weren't on sale. My butt looked fantastic in them, by the way.

I heart The Loft!!!! Adorable clothes that are comfy and trendy. I am glad they make many items out…read moreof 100% cotton. Jewelry is super cute too. If you are a teacher, they give a 15% discount on all full-price items. Can't beat that! The staff at Jefferson Pointe is great- young red headed girl helped us today and was excellent. She was friendly without being pushy and offered lots of suggestions. I come here every time I go to this side of town.

I'm sorta disappointed I came in here looking for dicks and ended up buying some fishing gear…read more I guess Dicks Sporting goods sounded like a different kinda shop to me. While I didn't find a 3 foot dildo I managed to find an array of baseball bats that should work the same way. I asked one of their staff if they could help me with my pitching and catching and ended up just getting baseball tips. I'm sure someones bound to get offended by this joke, but I will tell you what's not a joke their friendly staff that will help you find whatever you need. So let's say your not all into sports like I am they helped me find the right gift and I gotta say they have a selection. Follow me on snap @Gibro1997

Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

Even though the vest we ordered ended up not working out the staff and owner are absolutely…read morefantastic. They are very personable and friendly and know how to address your needs. The associate Stephanie is fun and casual and charming and the owner is very professional and knowledgeable. If we ever need to rent/buy formal wear again we will definitely go there.

They made a huge error and ruined PROM for my son, and we had to beg to get a partial refund, which…read moreshould have been a full refund!!!! HORRIBLE SERVICE. We will not be using them again! Sent one 10.5 shoe & one 8.5 sized shoe for my son. So, it's 5 minutes till he's supposed to leave, we open the bag the shoes were in, and they are 2 DIFFERENT SIZES! (Not half sizes, 2 full sizes off). Son had no choice....wear them or don't go! It was awful. His feet were aching for hours, and the man we spoke to didn't seem to care at all. Ridiculous, not to mention the stained shirt and jacket covered in cat fur (and we are allergic) Horrible experience and they should have immediately offered a full refund. My son had to jam his foot, 5 minutes before prom pictures, into a shoe- 2 sizes too small! Unacceptable. Would never have written a review if they had made it right! The owner was not even apologetic about what happened, a little customer service goes a LONG WAY.

I would rate this Company as a complete ZERO. We are still having issues getting the glasses…read morereplaced since they came broke. It's like all you do is get the run around, they make you jump through all these hoops, you can't talk to a live person or email anyone. I can see how they make all their company by ripping customers off. We filled out all this crap and then we were told to pick from 3 different pair because the pair they sold us, they don't even make anymore. The pair that we picked are all of a sudden out of stock. They want you to mail them back in a box we never receive because we purchased in store. People need to avoid this place if you really value your money. The products and service are horrible.

I can't believe I did not review until now! Whoops, forgot to do that! Well, lets rectify that…read more It was black friday and i had years of accumulated gift cards I decided I wanted to use. I wanted to get a nice gift for myself, but could not think of what. While walking thru Glenbrook Square Mall, I saw Sunglass Hut. I realized I should buy some sunglasses as I was planning a huge trip to a sunny location in 2023. I started going thru the store and trying on glasses. I got helped by a very helpful and kind employee by the name of Kerati. She recommended the two pairs of glasses I took pictures with. Now, for the longest time I wore glasses. It wasn't until relatively recently I got lasik surgery and was able to see without them. Though I had bought nice sunglasses before, I never had been able to buy aviators because of the thickness of my prescription. I had always wanted to wear some, so this was finally my opportunity! I got those aviators! I think I look really cool in them! Kerati rung up the pair, i paid it with those gift cards and on I went. Fantastic experience!