1. Shoe Lab Beverly Hills

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Beverly Hills, CA

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Shoe Lab Beverly Hills

4.8 (76 reviews)
Open • 8:00 am - 7:00 pm

Services - Shoe Lab Beverly Hills

Shoe cleaning

Shoe repair

Shoe resoling

Shoe Lab Beverly Hills Photos

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Recommended Reviews - Shoe Lab Beverly Hills

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Reviews With Photos

Livier M.

I am literally still in shock that Carlos was able to repair a few pairs of shoes that my puppy thought were chew toys. I woke up to a fashion girly's nightmare: my adoring 6 mo old labradoodle had chewed my Hermes sandals, the heel on my Chanels and the sole of my Ferragamo sandals (a gift I hadn't even used yet) I can't emphasize enough that Carlos is a magician!! The only regret I have is not taking before and after pictures of all three pairs but luckily he had pictures of the Oran sandals. I cannot even tell they were repaired. The work is seamless and I am officially a client for life. P.s. the culprit in the chewing debacle also pictured. Like, how could I be angry at this cute little face? Especially now that the damage is fixed. Thank you

Like brand new!

Carlos is fantastic and very quick and incredibly talented with his work! I brought these suede shoes to him that had several stains (including red wine) and they came back looking new! Thank you, Carlos!

Front zip replaced

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2 months ago

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2 months ago

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2 months ago

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3 months ago

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9 months ago

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1 year ago

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8 months ago

Excellent work. Hi-quality craftsmanship! Very dependable. Most appreciate his timeliness. Best of the best of Westside resources.

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1 year ago

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7 months ago

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1 year ago

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6 months ago

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8 months ago

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2 years ago

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11 months ago

William is a cool guy, charges good prices and gets the job done! I can't complain about it.

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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1 year ago

The very best, unmatched professionalism and quality repairs that last, truly family

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2 years ago

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3 years ago

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2 years ago

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3 years ago

I love coming here Carlos is the best! such friendly and professional service. I am always happy with the results.

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3 years ago

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2 years ago

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4 years ago

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4 years ago

Carlos is the best at his craft hands down ! He has revamped vintage shies and purses like new . He is great at fixing heals!

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3 years ago

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3 years ago

Patient, professional, knowledgeable shoe and sneaker maintenance and repairs. Reasonably priced. Highly recommended.

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2 years ago

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5 years ago

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7 years ago

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3 years ago

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6 years ago

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4 years ago

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Ask the Community - Shoe Lab Beverly Hills

Can platform soles be put on a pair of heels to reduce the slant of the high heels?

They most definitely can, swing by the shop so Carlos can take a look at them and will be able to help

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Review Highlights - Shoe Lab Beverly Hills

“Carlos is great at what he does, he can fix anything from belts and luggage to high end shoes and purses.”

Mentioned in 46 reviews

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Shoeber - Beverly Hills

Shoeber - Beverly Hills

(322 reviews)

Beverly Grove

best coustmer service for shoes, cash is amazing, 10 pluss service, very professional services…read moreprovided, andy brother harland, a happy coustmer, fyi the boots for the mtv awards fir madonna was amazing last night. great job owner cash

I've been going back to Shoeber Beverly Hills for the last three months or so, and I want to start…read moreby saying that they do good work. I've been pleased with the work they've done on my shoes and handbags, which is why I've continued to come back. That said, I felt like I needed to make this review because this is now the second time in a row that I've experienced an issue with communication and customer service. I came in to pick up my shoes and had a question about whether the heel had actually been repaired. The gentleman assisting me was unable to communicate with me in English, which made it very difficult to explain my concern and understand what had been done. I understand that it was close to closing time on this particular visit, but I've also experienced this during the middle of the day. When the main person who normally assists customers isn't there, there doesn't seem to be someone available who can effectively communicate with customers about their repairs. While trying to address my concern, the shoe was taken back to make an adjustment to the heel. Unfortunately, when it was returned, the satin on the shoe had been scratched, making the shoe look more weathered. At that point, I became frustrated and simply asked for my shoes back. I was also disappointed that my shoe boxes and shoe covers came back dirty and grimy. I completely understand that the person doing the repairs works with their hands, but there should be some additional care taken when handling a customer's belongings once the work is completed. I've been spending $200-$300 or more each time I come in, so I do expect a certain level of communication, customer service, and care. Again, I want to emphasize that I think Shoeber does good work. That's why I've continued to return. I'm not writing this review because I'm unhappy with the quality of their work overall. I just felt the need to say something because this is now the second time in a row that I've had this type of experience. Hopefully management will take this feedback seriously. Good workmanship is important, but so are communication, customer service, and how customers' belongings are handled.

Shoe Lab Beverly Hills - shoerepair - Updated October 2026

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