I love Home Base the employees are so helpful and it is nice to see a merchant here hire retired…read moreolder people! I have to say I sure do miss seeing and talking to the department manager of the garden center, Becky was so knowledgeable, friendly and kept her department tip top and plants watered and looking so beautiful, I unfortunately who ever took her place doesn't seem to care, plants trees department isn't look very nice, but I am giving them the benefit of the doubt maybe they are new and will get the hang of it once trained and work in the department for awhile

Cowgirl and Cowboy heaven right here!! Great helpers, awesome clothing and great sales and deals!!read more

I've been shopping at the Laramie Murdoch's for the past 3 years since moving here, and…read moreunfortunately, the management has consistently been disappointing. While the store has potential, the lack of leadership, poor employee treatment, and overall lack of customer service make it hard to support this location anymore. Let's start with the management. The general manager, an older woman named Shellie (last time I was there), is consistently rude and unprofessional. I've witnessed her talk down to cashiers and clothing workers on multiple occasions while laughing and joking with the male employees who handle feed and loadouts. She seems to treat younger female employees especially poorly, offering them no guidance or respect. There's a toxic culture of favoritism, and Shellie appears disinterested in helping customers or fostering a positive work environment. One time, I saw her make a clothing associate cry in front of customers -- completely unacceptable behavior from someone in a leadership role. The rest of the management team is hit or miss. The younger female manager is excellent -- always focused, helpful, and seems to know her stuff. She's one of the few bright spots in the store. The younger male manager is also helpful, but he tends to be too friendly with staff and doesn't appear to take leadership seriously. It's frustrating to see team members standing around on their phones in the feed and tools section, talking among themselves (including managers), while customers struggle to find help. To make matters worse, the bookkeeping staff used to be extremely disrespectful -- particularly one older woman who thankfully no longer seems to work there. Her attitude and lack of professionalism were another example of the poor leadership culture. I've never written a Yelp review until now, but this store has had too many consistent problems to stay silent. A friend of mine had a daughter and her boyfriend who worked here -- the daughter came home crying nearly every night due to mistreatment from management, especially from Shellie and the former bookkeeper. That's heartbreaking and completely avoidable if proper leadership were in place. The customer service has steadily declined. It's common for the feed crew to get on the radio and say they're too busy, leaving customers to wait -- that's not service, it's avoidance. There's no sense of kindness, teamwork, or community in this store. Employees are underpaid and mistreated, and customers often leave frustrated and ignored. This Murdoch's needs a serious change in leadership. Without it, nothing will improve -- not for customers, and certainly not for the hardworking employees who deserve better.

Great people and great help with all needs even commercial tools and parts. Great service!!read more

I just moved here, and these guys have been incredibly helpful with my getting settled in. And…read morewhile the selection isn't that of the big guys, I can always find help and get in and out fast.

Great hardware store and fantastic service! Personalized service, if they don't have the product…read morethey will get it for you.