We took our puppy for an emergency visit. He became suddenly lethargic without reason. We even…read morecalled ahead to assure they could see us. They wouldn't allow us to bring our basically lifeless dog into the clinic and asked us to wait in the car. We waited for almost 30 minutes without any word or sign of help even after going back inside to ask when they were coming out. We left and drove to the Animal Emergency Center of Tulsa at 41st and Mingo and were seen immediately and received the best care. Don't bother with SAHO

A Heartbreaking End Made Worse by SAHO Animal Hospital's Lack of Compassion…read moreAfter years of taking our dogs to SAHO Animal Hospital in Owasso, we've sadly reached the point where we can no longer recommend them--and feel compelled to warn other pet owners. Yesterday, our beloved boxer Cooper, just nine years old, was suffering and in visible distress. We called SAHO seeking immediate assistance for euthanasia, something no pet owner ever wants to face. Despite being longtime clients, we were coldly informed by the receptionist, Molly, that without an appointment we would have to wait in our car for over three hours for a room to become available. Three hours--while our dog was suffering. SAHO has an extensive facility with plenty of space, including resort-style kennels for boarding, yet only one dedicated euthanasia room. There was no flexibility, no empathy, no urgency--only repeated reminders that we "didn't have an appointment" and would be charged emergency rates. The lack of basic compassion during what was clearly an end-of-life crisis was both shocking and devastating. Thankfully, VCA Owasso Animal Medical Center--where we are not even regular clients--offered immediate help. They welcomed us without hesitation despite being overwhelmed the day after Memorial Day. Sadly, Cooper passed away in our car just as we arrived, but the VCA team handled his passing with dignity, care, and grace. They made a heartbreaking moment bearable, and for that, we are deeply grateful. This was not the first time SAHO disappointed us. During a 10-day trip, we boarded both Cooper and our French bulldog, Rowley, in SAHO'S higher-end "resort" kennels. When we picked them up--after paying for grooming--we were shocked to find a large, inflamed gash on Cooper's right foot. This was a wound that had developed during his stay, not prior. It was fresh, obvious, and distressing. Yet no one informed us. No one took responsibility. And despite being groomed before pickup, no one noticed--or said anything--about a painful, visible injury. That incident, while frustrating, didn't drive us away. But this most recent experience--denied dignity in Cooper's final moments--is the final straw. Veterinary care is about more than facilities and procedures. It's about compassion, especially during life's most difficult moments. Unfortunately, SAHO has failed us in this fundamental responsibility. We strongly urge other pet owners to consider how their beloved companions might be treated in a moment of crisis. In our case, SAHO Animal Hospital was not there when we needed them most. Thankfully, VCA Owasso was. NOTE: This is a no STAR rating but I had to choose one NOT 3!!!

Thank you for seeing us on an emergency. Other vets I thought we had we could count on , turned…read moreus away. Your service had always been reliable. Thank you so much .

Super disappointed. Went there 3 weeks ago for a yeast infection in my dogs ear. That visit was…read more$262. I had to schedule a follow up visit that was just supposed to be ear follow up and 2 vaccines that my dog was due. First of all they have 3 receptionists and it took a ridiculous amount of time to check in. Then the receptionist brought in a piece of paper with literally 10 things on it and gave me an "estimate" of well over $500! I was like my dog was here 3 weeks ago and this should just be his vaccines and a follow up. After narrowing it down the cost would be $250. Ok fine. I did decide to add a fecal test after the fact when I looked at my digs records and saw he was due one. Get to the register after the visit and they start going thru everything I was being charged for. One of those things was the flu vaccine (which by the way is sneakily called CIV and was not explained to me prior to consent). I did NOT want my dog to have that vaccine and of course it was $50. My total was $380! For a follow up on his ear and his yearly vaccines. This place seems to be going in an unethical direction and I'm so very disappointed. The vets are great but this is shady.

These humans are truly awesome !!!!! they have been a true blessing for Beans & Theodore from the…read morebeginning. !!!!! I would and have recommended to all that I know needing help with their pets. I am beyond grateful for each and everyone of you !! It truly takes a village; you all are considered "Our Glam Squad". . ..

Today I am very disappointed in Dr. Gatlin. First she has been our vet for our Boston Terriers off…read moreand on over 14 years. We went through a period when we didn't have any pets. Seven months ago we acquired a new female Boston Terrier who accidentally got pregnant. I took her to Dr. Gatlin because I trusted her and my little girl was throwing up for what I thought was no apparent reason. Dr. Gatlin scared me to death and almost caused me to have a panic attack. She told me she wasn't pregnant but had an infection and needed to be spayed immediately. I asked for an ultrasound which showed she was in fact pregnant. There was no apology for scaring me. Then she prescribed a drug for the vomiting that was made for humans. She said it was ok for my dog but she didn't know if it would harm the puppies. I paid the $35.00 for the drug. When I got home I promptly flushed them. Then a few hours later I learned all my dog needed was a $1.50 bottle of Peptobismol which was safe for my dog and her babies. Additionally that it was normal behavior to throw up prior to delivery. You would think a vet would know that. Two days later Dr. Gatlin finally decided to check on her patient. TWO DAYS LATER! Out of curiosity I asked if my dog went into labor in the middle of the night and had problems would she be available? She told me to take her to vet open 24 hours. Never mind that the vet is at least 30 minutes from where I live. In thirty minutes time it's likely mom and babies would all be dead. Dr. Gatlin I used to think you were an incredible vet that I could trust with the lives of my fur babies. NOW I think you're burnt out and should retire. I am so incredibly disappointed.

I can't say enough good things about Dr. Aubrey Powell and the entire team at Eastside Veterinary…read moreHospital in Collinsville. When my cat was diagnosed with diabetes, I was overwhelmed and nervous, but Dr. Powell guided us through every step with compassion, patience, and expertise. From the initial diagnosis to setting up the insulin treatment plan, they made sure I understood how to care for my cat at home and answered all of my questions with genuine concern. Thanks to their attentive care, my cat is so much more comfortable. I truly trust them with my pet's health and highly recommend them to anyone looking for a knowledgeable and compassionate veterinarian.

Not really sure about the low reviews here, but being a pet owner in times of crisis is very…read moreemotional and draining to say the least. We've been taking our pets here for about 12 years. We've been through some pretty serious health crises with her. I can't rave enough about the service and caring here (and Dr. Diane)! We had to leave an acutely ill cat with the clinic while we went on vacation one year. (Believe me, this was not the plan.) When we left, we didn't know how ill she was but basically did not want to leave her alone or in anyone else's responsibility. Dr. Diane called us daily with updates and honesty (never crassness as mentioned in a few reviews). Luckily, this had a happy ending and with Dr. Diane's care, our cat pulled through. More recently, we're dealing with another serious health crisis and they were able to work us in (I'm sure on Dr. Diane's lunch hour). Again, honesty and sensitivity were the norm. She laid out three plans for us and gave us plenty of time to discuss in private. They've already called today to see how we're doing. I would totally recommend Eastside without any hesitation.

Nice staff, but always closed when needed. Having animal emergencies is not optimal with this…read morelocation. Canceling my insurance asap.

Amazing vets and people that truly care about your pet. Wouldn't take my doggy anywhere else!read more

Terrible! Went to take our dog to get her rabies. We were taken to the back and assisted by a vet…read moredoctor. She did very well with the shot but butchered her front and back paw after offering to trim her nails. She cut the first one open after our poor girl let us know. We asked her to stop the first time. She diregarded our plea and ignored our pups painful yelps. She quickly wiped away the blood and proceeded with the back nails. She also cut her hind paw which bled worse than the first one. We asked a second time and it finally ended. Poor girl is hurting and clearly uncomfortable walking on her feet now. Do not let them trim ur pets nails! Do not take ur pets here!

Very knowledgeable staff and helpful. When you just need to ask questions but don't need a vet,…read more they are more than willing to answer questions and help you anyway they can.